DO NOT EVER GO TO THIS NAIL SALON!!!! I have been to this three times and the first time I went I was impressed, Tammy did a great job but after I have realized that Tammy only cares about how many customers she has instead of actually focusing on the nails and customer service.
The second time I went to Royal Nails in Temple, I had an appointment but Tammy still made me wait an hour to get my set done. When it had finally come to my turn, I had come to see that she had taken walk-ins before my appointment. I paid $75 for a yellow set before tip, which she had rushed, went home and the shape was HORRIBLE. I have been getting my nails done for years and I had never gotten something this bad even though I had been overcharged for a simple set. Not even 24 hours after getting them done the shellac chipped. I went in and got it fixed and it chipped again. Went in for the third time to get it fixed because the shellac kept on chipping and this time I was tired and asked for a refund or to just change the color completely. Tammy's husband started yelling at me and refusing because it is not Tammy's issue that HER SHELLAC is chipping and he after went on to blame me.
Tammy was apologetic so I had booked a third appointment this time telling Tammy many, many times that I had no time to wait because I have a flight to catch and she assured me that I will be right in and done before one so I booked the appointment for my mom and me, after asking her many, many times that if she's busy I will go somewhere else. I walked in today telling her once more that my mom and I are in a rush and do not have the time to wait and she says "yes, just wait a little bit. I am almost done." 45 MINUTES LATER AND SHE STILL IS NOT DONE. I ask her if shes almost done and she says that she needs five more minutes. I, of course, leave telling her that this is ridiculous and that my mom and I will come back at 12:10 and she agrees. Not even two minutes after my mom and I leave, I call to once more to double check the 12:10 and she says "I took two new people." and after hangs up on me. What she did was completely disrespectful.
This place is absolutely horrible please do not even waste your money or gas to come to this horrible place because if you do you will get overcharged, the worst customer service EVER, they will not do what you want (they do what they want), sloppy and rushed work. read more