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    Royal Inn

    5.0 (1 review)
    InexpensiveHotels

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    12 years ago

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    Holiday Inn Express & Suites Amarillo West - Easy to use, fully-functioning, and clean bath fixtures, floors, and towels. Very good quality.

    Holiday Inn Express & Suites Amarillo West

    (145 reviews)

    $$

    You need people who act like they want to be there. One particular woman at the front desk was so…read morebusy she couldn't even look up from her computer, took her at least 5 min before she even looked up to acknowledge we were standing there. When she did finally look up she didn't say I'm sorry for the delay, or apologize or anything. Just looked at us like we were just an annoyance in her life at that time. She had an attitude and was NOT friendly at all! She didn't smile and was very rude! My friend asked her what time would the bar open? Her response was NEVER, again friend asked will it ever open and her response was NOPE. I will never stay there again. Honestly, we went in and out a lot and not once did we see her smile in the 2 days of staying there. It would probably be in your best interest for your hotel by getting rid of her. I didn't catch her name because she didn't have a badge on. She was working the desk on Monday the 23rd of March at 4:00 in the afternoon. I could give a description of her but maybe you can figure out who she was by the date and time. Also, if you advertise a bar it should be open. Ridiculous!!!! I'm sure this will never make it to the right people because it looks like there are a lot of complaints about the check in process.

    Great place to stay! The king bed was perfect. Breakfast was top notch and their Costa coffee was…read morestrong and flavorful! I feel like for the price this place was excellent. One complaint but I'm still giving five stars is that they only left one wash cloth (but plenty of towels). Probably just an oversight by the cleaning person.

    Days Inn by Wyndham Vega TX - A/C filter right side , wet floor , black mold .

    Days Inn by Wyndham Vega TX

    (27 reviews)

    $

    This was a last minute stay for us as my Navy Sailor and her 2 toddlers daughters moved their…read moreentire life across the country. The pictures provided by the hotel are very misleading. The outside of the building is very run down. Curtains from the outside are stained and not adhered to the curtain rod and hooks, so dirty curtains that didn't close all the way. Our room faced the street, so street noise and light was very prevalent, which affected the sleep of the children. The AC unit was dirty and not working properly. The bathroom was peeling and had mold in the cracks. Carpet was cut in different places. The smoke detector was handing from the ceiling, outlets hanging from the walls. All of this for the same price as a regular priced hotel that is clean and well maintained. It was better than sleeping in our car, but if you have it in you, hold out and go a bit further into Amarillo.

    DO NOT STAY IN ROOM 119!! We stayed here in a last minute…read morestop because we saw lightning off the 40 & had our dogs with us. I called because online it was the nearest pet friendly hotel. Our 1st stay, wasn't bad at all actually. We got what we paid for in all fairness($94) & the phone call was extremely welcoming. Stayed on the 1st floor easy access to the front entry door for my dogs. Seemed just old & outdated was all. On our way back from our trip we decided wth let's just stay there again since we already know where it is and for the good price of the pet charge. Our 2cnd stay was the WORST hotel room experience we've ever had! (It's the first door on your right, from the back entry door) The smell of just PURE URINE in that HOT room as soon as you walked through that door! It's like no one ever even tried to make effort to cover the smell it was so bad! An actual kennel filled with dog sh*t doesn't even compare! Huge Stains everywhere through out the carpet, big yellow stains on the white bed sheets! We tried so hard to just cover our noses with our shirts and sleep without part of the sheets to make due, & we decided let's just try and get a few hours sleep and be on our way. Saw no point in calling them to complain in this issue so late at night knowing full and well they already KNOW this room is like this but charge and book people in it anyways! It's so absolutely disgusting, There is no way in hell they don't know about this. The hotel isn't big at all, I'd say there's 50 rooms here total for them to keep up with, how do you not fix this disgusting issue?? In fact there's already a review I just noticed on here about room 119 from the year 2016!!! It's 2019!!! Let's just be honest, based on that.. they're clearly never going to resolve this so if you're going to stay here for this price and convenience off the hwy, my suggestion to you is: you've been warned, DO NOT STAY IN ROOM 119!!! Wish I had read these reviews before staying there, we would've never have come even the 1st Time! Very disappointed in you guys to smile in your costumers faces, take families money, and continue to allow this type of service. So Disgraceful.

    Royal Inn - hotels - Updated May 2026

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