This was a last minute stay for us as my Navy Sailor and her 2 toddlers daughters moved their…read moreentire life across the country. The pictures provided by the hotel are very misleading. The outside of the building is very run down. Curtains from the outside are stained and not adhered to the curtain rod and hooks, so dirty curtains that didn't close all the way. Our room faced the street, so street noise and light was very prevalent, which affected the sleep of the children. The AC unit was dirty and not working properly. The bathroom was peeling and had mold in the cracks. Carpet was cut in different places. The smoke detector was handing from the ceiling, outlets hanging from the walls. All of this for the same price as a regular priced hotel that is clean and well maintained. It was better than sleeping in our car, but if you have it in you, hold out and go a bit further into Amarillo.

DO NOT STAY IN ROOM 119!! We stayed here in a last minute…read morestop because we saw lightning off the 40 & had our dogs with us. I called because online it was the nearest pet friendly hotel. Our 1st stay, wasn't bad at all actually. We got what we paid for in all fairness($94) & the phone call was extremely welcoming. Stayed on the 1st floor easy access to the front entry door for my dogs. Seemed just old & outdated was all. On our way back from our trip we decided wth let's just stay there again since we already know where it is and for the good price of the pet charge. Our 2cnd stay was the WORST hotel room experience we've ever had! (It's the first door on your right, from the back entry door) The smell of just PURE URINE in that HOT room as soon as you walked through that door! It's like no one ever even tried to make effort to cover the smell it was so bad! An actual kennel filled with dog sh*t doesn't even compare! Huge Stains everywhere through out the carpet, big yellow stains on the white bed sheets! We tried so hard to just cover our noses with our shirts and sleep without part of the sheets to make due, & we decided let's just try and get a few hours sleep and be on our way. Saw no point in calling them to complain in this issue so late at night knowing full and well they already KNOW this room is like this but charge and book people in it anyways! It's so absolutely disgusting, There is no way in hell they don't know about this. The hotel isn't big at all, I'd say there's 50 rooms here total for them to keep up with, how do you not fix this disgusting issue?? In fact there's already a review I just noticed on here about room 119 from the year 2016!!! It's 2019!!! Let's just be honest, based on that.. they're clearly never going to resolve this so if you're going to stay here for this price and convenience off the hwy, my suggestion to you is: you've been warned, DO NOT STAY IN ROOM 119!!! Wish I had read these reviews before staying there, we would've never have come even the 1st Time! Very disappointed in you guys to smile in your costumers faces, take families money, and continue to allow this type of service. So Disgraceful.

Sir, I came to your motel after driving 11 plus hours to…read moreget from my home to Vega for a project I was to work on. Your prices are out of line, meaning too high, and I realize that you realize that. The part that really makes me upset is when I went to bed, that mattress was horrible. It felt like it had raised places in it and was very hard. I layed on it for about an hour, I found no comfortable position. I realized I could not, and would not be able to go to sleep on it. I challenge you to go to room 128 and lay in that bed like i did for an hour and you won't have any trouble understanding my feelings. $84 for that room, you got to be kidding me. You won't return any of my money. If you did I would be in shock. Far as I'm concerned you owe me something for that experience. Tired as I was from 11 hours of driving, and at 12:45am in the morning, I loaded my belongings and was going to try to go to Amarillo and find a room I could sleep in. I went by the Bonanza Motel and looked at a room and it stunk to high heaven. I thought there were only two motels in town, but as I was making my way to I-40 to head to Amarillo, God was watching out for me because there at the entrance to the highway was Days Inn. Thank you Lord because I really don't know what would have happened to me going on into Amarillo at that time of night. He answered my need, or i was just really lucky. I was beat, exhausted, felt horrible. They had sprayed something on the carpet in my room there and that was a negative, but the bed was sooo very comfortable and was a king size, not standard like yours. Even at that, with the smell and I-40 traffic, it took me a couple of hours to actually go to sleep. I just wanted you to know the hell I went thru because of a bed no one should sleep on. Thank you for listening. William A. Vincent WILLIAM VINCENT From: wmvincent6156@sbcglobal.net To: abvivega@gmail.com Sat, Aug 24 at 3:57 PM That was Wednesday evening of this week. Below is the statement. William A. Vincent Show original message

Clean, quiet, great value, polite and professional night clerk. This was exactly what I needed…read more I'll stay again.

The room was not cleaned. We found someone else's razor in our shower, and the towels were dingy…read more The morning we left we picked up a breakfast sack, but when we bit into our apple it was completely rotted!!! Not very happy with the state of this Hampton Inn!

I have stayed here multiple times and this is a very consistent hotel at providing a comfortable,…read moreclean, and pleasant stay. The rooms are the standard Hampton Inn rooms that are well-maintained and kept clean. I checked in quickly, got my digital key, and was in my room in no time. I was trying to get on the road early and it was nice that the breakfast was up and open a few minutes before the 6:00 start time that they had announced. The breakfast was fresh, hot, and tasty. Located on the south side of town access to the hotel has also improved lately as the construction in the area is now completed. Further development of the area now has an Arbys and a Taco Bueno available with a quick walk across the parking lot. I definitely recommend staying here if you are going through the area.

I wanted to support local businesses owners on Route 66 that was why we picked this hotel…read more Considering after we read reviews describing it as a safe place. What I still feeling bitter about our staying at this motel is I have had bug bites reaction on my skin now. I don't like the terrible itching feeling. I hope there is nothing that I should be worried.

We stopped here on our way to Phoenix because we didn't want to spend any money in New Mexico. The…read moreroom was neat and clean, but no frills. Ramona was very nice when we called for reservations she said "Just tell me your name and that's enough". We got an excellent price on our room and were able to jump back on the road in the morning.

We were on our way to Georgia from California and were driving down the I 40 east approaching…read moreAmarillo, TX when the weather conditions got so bad we pulled over at the first motel we saw the Royal Inn being our first in what we didnt know was tornado alley we didnt know what to expect asking the front desk clerk what was goin on he kept us calm and his son even drove out to the next town and picked us up a pizza for dinner so we didnt have to drive....and then when the storm cell past over us they let us park our car under there car port so the baseball size hail didnt crack our windshield being our first time with a tornado this place will be etched into my brain for life....thanks again to the most friendly helpful people i met in texas...I definately recommend this five star hotel......

Best hotel experience ever! And that says something because I am a hotel snob…read more The front desk lady Jennifer was so patient and friendly with all of our questions and inquiries. The happy hour lady is very sweet, the general manager is genuine and truly cares about his hotel and customers experience. The indoor pool is HUGE and heated! The billiards table is a fabulous touch. Beds and pillows are so comfy. And the entire hotel is clean clean clean. Clean rooms, clean pool, clean breakfast area. I love this hotel enough that my kids and I will be coming back just to stay at this hotel as a mini-vacation with more family. I just can't say enough good things about how impressed I am.

Great place to stop if traveling through Texas! It was clean and the staff was wonderful! It does…read moreneed some upgrading but the staff and service made up for it, They offer a free Happy Hour for their guests from 5:30 - 8. A variety of beers on draft and lots of munchies. Sharron was our host and she was great! Very friendly and made the best cookies! They also offer free breakfast in the morning that was just perfect before heading back on the road. This is one we will visit again when traveling to see family. You won't be disappointed staying here!

Very kind staff and pleasant place to stay, very comfortable. I would stay there again…read more Thank you

Does not recognize military veterans or military discounts. The only Holiday Inn in America I…read morehave stayed at that does not recognize a military discount. Might be time to switch to Marriot!!

This is a very nice hotel that has been updated and the people that run it are very friendly. They…read moretreated us like they really appreciated our business. That is rare in today's world.

The room was very clean and the staff was exceptionally friendly and helpful. We really enjoyed our…read morestay. I highly advise staying if in the area.

Front desk team was so nice. The room was clean and beds were comfortable. The food was decent. I'd…read morestay again.

We were put into a room right by an outside door. It slammed shut all night long. The neighbors…read morewere fighting and the cops were called. The hallway smelled of cigarettes. There was dried out cheese in the microwave. No hot water. And it was so dated that there was an 2016 phone book next to the bed. When I complained, all the managers said was, "We will try to do better."

You need people who act like they want to be there. One particular woman at the front desk was so…read morebusy she couldn't even look up from her computer, took her at least 5 min before she even looked up to acknowledge we were standing there. When she did finally look up she didn't say I'm sorry for the delay, or apologize or anything. Just looked at us like we were just an annoyance in her life at that time. She had an attitude and was NOT friendly at all! She didn't smile and was very rude! My friend asked her what time would the bar open? Her response was NEVER, again friend asked will it ever open and her response was NOPE. I will never stay there again. Honestly, we went in and out a lot and not once did we see her smile in the 2 days of staying there. It would probably be in your best interest for your hotel by getting rid of her. I didn't catch her name because she didn't have a badge on. She was working the desk on Monday the 23rd of March at 4:00 in the afternoon. I could give a description of her but maybe you can figure out who she was by the date and time. Also, if you advertise a bar it should be open. Ridiculous!!!! I'm sure this will never make it to the right people because it looks like there are a lot of complaints about the check in process.

Great place to stay! The king bed was perfect. Breakfast was top notch and their Costa coffee was…read morestrong and flavorful! I feel like for the price this place was excellent. One complaint but I'm still giving five stars is that they only left one wash cloth (but plenty of towels). Probably just an oversight by the cleaning person.