While visiting my grandchildren in Utah, I selected Tru by Hilton generally because of its modern…read moreappearance and reasonable pricing. Unfortunately, I neglected to inquire whether there was a pool on the property (sadly, there was no none). However, although my grandchildren like having this option, it was not on the top of my "need" or "want" list and was not a big loss. + The staff were over-the-top friendly and welcoming. + The room (and entire facility) was very clean and bright. - My only negative was the persistent interstate noise. Since I wear earplugs when I sleep, it didn't bother me in the least. However, it would be an important note for the light sleepers out there.

Rooms are nice, location is ok, by the air force base, so the highway entrance and exits are…read morecluttered during commute time. The bad part is the manager could care less about the customer. We had products stolen from our room and for over 3 months the manager would not return our calls or do anything about. Had to call Hilton corporate and the local police to get the managers attention to review video and staff. WILL NEVER STAY THERE AGAIN, DO NOT RECCOMEND!

This was our first stay at the Hampton Inn & Suites while visiting Ogden. It's located in a…read morehistoric building in the heart of downtown, so we were excited to stay there, but unfortunately, one thing after another made our stay not the greatest. For starters, when we checked in, we were given a completely different room from what we had chosen. Then we were advised the parking garage (that you pay $12 a day for) would be unavailable the following day from 10 a.m. to 10 p.m. due to a car show, and we would have to park blocks away from the hotel. After our first night's stay, housekeeping never came in to clean our room or provide new towels. The room is only stocked with two smaller bath towels and no extras. The hotel offers laundry facilities where you can wash your clothes, and when we went to wash, there was only one washer and one dryer for the entire hotel that required quarters. When we asked for change to buy quarters for the laundry, the front desk didn't even have change for a $20 and advised they couldn't just add it to the room. The room they put us in was right across from the elevator, so every time someone got on or off, we could hear the elevator ding and their entire conversation! The noise from Washington Blvd. is insane. It's so loud and noisy! I think the only positives were the front desk staff was friendly, and the hotel is within walking distance to historic 25th Street, where there are several restaurants and bars as well as shopping. Unfortunately, the whole experience just felt very inconvenient and disappointing, which was a total bummer.

Only one door to enter the hotel. You must pull up to the curb out front, go in and register, go…read moreback and unload. Drive to 1 of 4 parking areas, not well lit, walk back to the hotel. No pet walking areas except on the street. Very busy street intersection and it's extremely loud and noisy. NO refunds, probably because of the inaccessibility of the parking and unloading. Bring ear plugs, pack light. Comfy beds, within walking distance to bars and restaurants.

Clean, beautiful, convenient! Rooms were well dressed, very…read moreclean, and comfortable. Fridge, microwave, and Kurig. Only complaint was fan was a bit loud ans sounded like a shopping cart driving down the road at times. There were plenty of other guests but couldn't hear any of them. The door didn't shut on its own, which is a plus if you often forget your key ;) Pool is nice, but the Courtyard is stunning. It's absolutely gorgeous with ponds and water features and sculptures and foliage. Theres a big fire pit good for groups or large families as well. Theres sunset was phenomenal to view from there and the mountains were stunning during golden hour ! Breakfast was simple, but filling. Nothing fancy but plenty of the staples and necessities. Jeremiah's restaurant was in the same parking lot as the hotel and was also pretty great for what it was. Plenty of delicious and local dishes, all family friendly. This place was a pleasant surprise for a best western off the freeway in Ogden. Well done! I will be remembering and recommending this spot in the future !

Very noisy, door wouldn't shut and lick, burned out safty light bulbs. Go somewhere elseread more

Give me the Charin Inn any day of the week. I love this little motel…read more After speaking with the owner/manager we booked two rooms for a music video shoot. He was very hospitable and welcoming, along with other staff and residents. Speaking strictly as a shoot location, this is a picturesque motel with everything you need. It was clean and well furnished. Room to move and setup. Power was never a problem, both inside and out. Outside, we were able to get some great photographs with cute scenery. They even let us use the water hose outside to fill up some of our tanks before we left. For the scenery, staff and price, it was worth the drive for our cast and crew.

The Charin Inn is a older but clean and casual. The staff are helpful and friendly. Christian…read moreCharin is a quiet but helpful. Rates are reasonable and doughnuts and coffee in the morning is great!

Check-in was easy, simple, and quick. Friendly service. I'm…read moreglad the keys are recycled lol I never had to use recycled key. I usually get brand new ones...but it's all good. There's maybe like 5 keyed entrances. My room was towards the back of the building. So I pulled around to park and unload. The entrance had some sort of squished strawberries, smeared on the cement. Walking into the hallway, there was some sort of animal pee smell that seemed like it was covered in a whole bottle of perfume. Luckily the smell was like 3 rooms away from mine. The room itself, yes. Like other reviews have said, small. These are not double queens. They're more like full sized beds. BUT there are a lot of fluffy pillows, which is nice. The beds are comfortable. The bathroom area is...tight. BUT (lol) the shower is pretty spacey. I like how it feels like a space ship capsule (I've been in one of those museum ones) lol. The water flow is also nice and strong. You can see in my photos that there are some problem areas. Maybe mold? There's some water build up on the shower handle, looks like a tare in the shower wall, perhaps a leak somewhere?! Not sure. The towels are nice and a good size. A little bigger than the average hotel ones. I haven't tried the breakfast yet. I'm sure it'll be like any other "quick stop" hotels. With the waffles and what not. I'm not a huge fan of continental breakfast, I need food, food lol!! There are restaurants nearby I'll probably check out before heading back on the road! Good times. Lol! Stop by if you need a quick place to sleep. Or sleep in your tractor, probably cheaper (it's free) but I need a toilet, shower and life... haha!!

If you're passing through the area or need a comfortable place to stay for a night or two, this…read morehotel is a great choice. Reading others reviews perhaps I was lucky but I did not experience any of the issues others are posting. The first thing I noticed was how clean and well-kept the entire property is. From the lobby to the room, everything is tidy and organized. The room itself is spotless, well-appointed, and has everything I need for a comfortable stay. The bed is comfortable--soft, supportive, and perfect for getting a good night's sleep and where most hotels don't get it correct, the shower's water pressure here is very good. The free breakfast is also better than expected when reading others reviews. There is a variety of options that include the basics and a delicious 24/hour free coffee machine that allows for a convenient start to the morning. What really makes the stay though is the friendliness of the staff. I do t know what other reviews are referring to about bad attitudes but everyone I interacted with was courteous and welcoming, which adds a personal touch to the overall inviting experience. A couple of small things to note: the light switch cover in my room is cracked, oh no that is the worst, part of the ceiling in the bathroom had been repaired by an unqualified tradesman so it looked unmatched and if you're over 6 feet tall, the showerhead might feel a little low. Neither of these are deal-breakers for me--just details that might matter to some guests. Overall, Sleep Inn Ogden offers great value, reliable comfort, and excellent cleanliness. I'd definitely stay here again and recommend it to others who are looking for a solid hotel option in the area. Well done staff, well done.

Everything was clean and nice and the woman at the front desk was very courteous and helpful during…read morecheck in.

This motel is such a flea bag, we are praying we don't get bedbugs from this place. The night guy…read morehas no common sense and no knowledge what so ever of customer service. Nasty place! Don't stay here unless you like filth!

Everyone here is so friendly and helpful! My heartfelt thanks to Svetlana , Karen and Karissa who…read moreeach went out of their way at different times to help make my stay enjoyable. My room, 420, was comfortable but I wish there were better lighting options. I was there for a knitting retreat and it was often too dim in the bedrooms to see my work. There were a couple of disappointments beyond the control of the daily staff. The restaurant has a new breakfast menu but very few options for people with food allergies. Please bring back oatmeal! And I didn't like the new toiletry line - yuck! Who wants to smell like Pinesol? Hopefully by the time I come back they'll have brought back the Zero line! All in all though, this is a very pleasant hotel.

Great hotel and friendly staff. The hamburger was excellent…read more I highly recommend this hotel.

My niece was married at this hotel the beginning of August. I personally was extremely disappointed…read morefor her and the groom! First and foremost, the AC wasn't working. By the time they brought in fans to the luncheon, most everyone was done eating. The luncheon itself wasn't even set up on time (tables, chairs, ect). The food was wonderful since it was catered. The "kitchen" area was dirty and when told to get water from the sink (For my mother) there was dried puke in it! The hotel staff were rude and threatened to kick people out just for asking to have things taken care of. The parking (or lack of) was horrible! Most everyone had to park and walk, in the heat, to the hotel several blocks in order to not be towed from the parking they did have! I'm hoping my niece and her spouse were too happy to notice any issues! I DO NOT recommend this place unless a TON of things have been fixed!

JUST DON'T! I've never been more embarrassed to stay somewhere for an anniversary. They have zero…read moreinterest to make it right. We could have paid less for a much nicer hotel. Paid top dollar to stay in a motel that is literally falling apart around us. The nicest part of the place are the ceilings in the lobby. Front desk staff was lovely - but I tripped twice on the carpet walking out of the bathroom that wasn't secured down - too OLD. Paid extra for a breakfast that was non existent. Didn't dare shower. Total bait and switch and a lawsuit just waiting to happen. Get it together Bigelow! You can't have a "fully renovated" historic hotel without updating your rooms. It's just not safe and I would never recommend staying here, EVER! I couldn't bring myself to take more pictures because I was so upset.

Hotel is in good conditiion and clean with two sitting areas and a business center in the lobby. A…read moresmall indoor pool, good size gym and guest laundry facilities available. Plenty of parking with handicap permit and Diamond Member spots near the door. Covered portico for loading and unloading your vehicle. Hallways and rooms are carpeted. Room vestibule is a hard surface floor. The fridge, microwave, ice and coffee are in this area as well as two hooks and a small shelf. The room has a good size built-in luggage rack that will fit 2 small suit cases or one large. The desk area with lamp was a good size with a comfortable chair. The chaise lounge is comfortable and will fit 3 people side by side. That side table was very useful. The King bed was too soft for my preference. Felt like I was in a divit. Large fluffy pullows in a variety of soft and firm. Sheets are soft and comfortable. Aircon controls are inside the unit. It was a bit loud but not outrageous. Everything was clean and tidy. Two roll up/down shades: outer one for privacy lets the light through while the inner one completely blocks out the light. Bathroom looks updated with a large walk in shower enclosed by two rolling glass doors. Bath mat is on the door mounted towel rod/handle. Shampoo, conditioner and body wash are mounted inside the shower. There is also a small shelf for your personal care items plus a large safety bar. Plenty of vanity space. Lotion and hand soap are mounted on the wall. No small soaps. Three bath towels, two face and hand towels are soft and absorbant. The faucet is installed so far away from the sink, water barely falls into the bowl and everytime it is used makes a wet mess on the vanity. Toilet is clean, worked well and had two rolls of tp. Tissues on the vanity. Towel rack over the toilet. The breakfast area, behind doors when out of service, is well organized with entrances/exits on each end. Six hot food options were available during our Monday morning visit. Veg/egg white omlette, egg and cheese omlette, sausage links, turkey sausage, biscuits and gravy. Oatmeal with some add ins, cold cereal, fresh fruits, juices, fridge with milk, yogurt and cream cheese take up the back wall. The front wall is a pancake maker with fixins, bagels, bread and muffins near the toasters and jellies. Coffee, available throughout the day, is made by a machine on demand and takes a minute to pour. This is a strong brew. Decaf and hot water are available from the machine as well. Tea and cocoa are on a seperate counter next to the two coffee machines where you will find creamer during non-breakfast hours and half and half is added during breakfast service. A line quickly formed at the coffee station during breakfast. A variety of seating is available in the breakfast area with one TV showing news throughout the day. A local newspaper is available here as well. Staff were pleasant. A small store offers snacks, energy drinks and the like. Soda machines are located on each floor between the elevator and ice machine. One elevator seemed enough for this three story hotel.

I read the reviews before booking here and took a risk on the freeway noise thinking, "how bad can…read moreit be?" Well it's bad. It's midnight and I can hear every semi ever cross the freeway. This hotel is great, other than the noise. If you plan to stay here I HIGHLY suggest you stay on the side that is not facing the freeway, then again I'm not sure it'll fix the noise.

Love this place! We have relatives in Ogden and every time we come to Utah we stay here. The…read moreservice and people at the front desk go above and beyond to accommodate us. The gym is nice and spacious, there's a laundry room and an indoor pool and hot tub. I also like that there is a lot of space that you can use for working or studying. There's free coffee and tea at all times which I personally enjoy. People on here complain about the breakfast but I mean it's free and it's first come first serve ‍. There's usually only one lady running the whole breakfast place and she's busy running around trying to get stuff filled and rotated. Honestly if you get there after 9 probably not much left.

Nice room, clean…read more Friendly front desk staff throughout, and a nice game/chill room to meet up with others, pool table, seats, puzzles. Towels were threadbare, seemed weird. Breakfast was... Free, sure, but not good. Eggs were just.. nasty. Scrambled in chafing dish, but Burnt, from some kind of mix. Waffle machine was working, but the cool pancake machine was perpetually empty. They just wanted to reset it instead of refill it? Not cool, lines and confusion. Plenty of parking. So, good rooms, bad breakfast? You decide.