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Royal Designs

3.5 (2 reviews)

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19 years ago

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Living Spaces

Living Spaces

1.8(2.2k reviews)
3.0 mi
•$$

This was my second time going to Thai furniture store and the first time was 9.5 years ago and I…read morekept that loveseat and chaise until I just moved. So I needed new furniture for this new house, so I figured this was the best place to get some ideas.... Little did I know that we'd end up buying a sectional and sofa! Haha There's also a back sale room with last seasons things on sale for a discounted rate. That area is not air conditioned, so be careful back there, one could definitely overheat on a hot summer day! Both pieces we wanted were on sale, so it was a great deal and the only thing I was upset about was the fact that the 5 piece sectional was available, but only 2 of the 5 pieces were in the store. I had to call back and due to the fact their shipping containers are coming in from Vietnam, we bought our furniture in the middle of July and we won't get the sectional until 10/15! On top of that, I misunderstood the gentleman I was placing the back order form and I thought I wouldn't be charged until all 5 pieces were available, that was not the case...... I was charged for the 5 piece sectional as well as the sofa upfront. Which was fine, but now having to be patient and actually WAIT for our sectional to arrive is a bit annoying- especially since e I already paid for it back in July. Overall, I wouldn't mind shopping here again and I never needed that extra stain protection on my Ashley Furniture, so I'm sure we'll be okay now that we have a leather pieces. Yet- being charged for a sectional and then waiting 3 months to receive it AND having to pay an extra $100 shipping surcharge s ms a bit annoying, considering the store was the one that didn't have the item available- unless we wanted to buy the floor model hahaha

We ordered a bunk bed on their website but the actual bunk bed delivered doesn't have the shelves…read moreas pictured on their website. I called and spoke to the Manager on Duty at the Fremont Store, Aman, who was absolutely unhelpful and just kept repeating that the picture on the website is wrong so I should somehow just be happy with what I got. What is the point of having pictures and advertising something for sale on the website if it isn't even accurate. I asked to escalate the issue to higher management because "The picture on the website is wrong" is not an acceptable solution and of course the General Manager is conveniently on vacation. It is next to impossible to talk to a human on their website and it doesn't seem like they even have an email We have purchased from this location for the 3rd time and will not look at Living Spaces again.

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Living Spaces - A lot of styles, textures and pieces to choose from

A lot of styles, textures and pieces to choose from

Living Spaces
Living Spaces

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Royal Designs - furniture - Updated October 2026

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