The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

I went in on a Wednesday about 3:00. I was greeted by a beautiful young asian woman named Sophia. I…read morepayed $50 for a 30 minute session. Sophia was very polite and friendly. She gave me an incredible massage and made me totally relaxed. I have had several massages at this location and am always satisfied with the service I receive. This place lives up to it's name. Makes me feel like I am in heaven.

Fantastic massage I received, super clean and therapists are all excellent! My 3rd visit to this…read morestudio & every experience was outstanding. Please try if your in the neighborhood, won't disappoint!

Sometimes your friend does something that inures to your benefit. I am thankful for that thing…read more Unintended consequence. Last week, during a service project in rural Costa Rica, in 85 to 90 % humidity, I shoveled, moved dirt and rocks, mixed concrete, moved cinder blocks, stacked building supplies, and other wo-manual labor. Then on Sunday I drove to Oceanside, CA. And drove back yesterday. Me duele todo el cuerpo. Even my hands. I shrugged my shoulders and it hurt. Jayla, at Space Massage Studio, used CBD oil, magical fingers, warm towels, and skill to work out the kinks and knots, and stretched out my hips. I limped in. I walked out.

Found this studio on ClassPass and so glad I went for it! The space was so relaxing and welcoming…read moreand everything I needed after a busy day at work. Randall did a great job of checking in, applying medium pressure and made the whole experience wonderful. John, the owner, checked me in and out and was a delight to talk with. This needs to be your next place to relax and get taken care of!

Just amazing service the girls here really know what they're doing…read more So good that I went two days in a row a couple weeks ago; my favorite "therapist" moved back to la so I haven't been back recently but I'm sure the other girls are great too! Highly recommend

Very good massage, the therapist paid very close attention to my requests and used the perfect…read moreamount of pressure. I'll be back!

Thought I wouldn't have to do this again. Once again pay for an hour massage and get a 35 minute…read moremassage and then get told I bought a 45 minute massage even though it was 35 minutes. I come to relax and try to feel better. I'm not a cash cow. Even with the horrible massage I still tipped 20 dollars which I got yelled at for only tipping 20 dollars. Was told I was being charged 60 dollars for the massage and never even got the 45 minutes or the 1 hour massage I was sold. Also I've used Apple Pay at this location and for some reason it was a issue this time

I stopped in last Saturday and had one of my best deep tissue massages ever. Cece, the massage…read moretherapist, worked hard to eliminate all knots she found. She was firm but had a soft touch, you might say a "golden touch". The shop was clean and quiet. I felt welcomed from the time I stepped inside until I the time I left. During the massage we were able to carry on a conversation since she spoke and understood English well. Cece is a beautiful and kind woman. I am planning to comeback regularly.

Trang did an awesome job with my session. She was detail…read moreoriented from the beginning by asking detailed questions on what I would like. From what I told her, everything turned out perfectly. I would highly recommend The NOW as well as Trang!

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

I do not write reviews at all, but this place honestly deserves it and more, service was very…read morewelcoming and kind. The sweet lady that gave me my combination thai/swedish massage was incredible. I do bodybuilding and my muscles always tense up and get so sore, this truly helped me so so much, i felt like a new person leaving the place. I have never felt something so relaxing and great. Thank you!

Do not book a foot massage with this salon. I'm serious. They are unqualified…read more.. I booked a foot reflexology session and had hoped it would be a positive experience, but unfortunately it wasn't. The therapist seemed to rush through the treatment and didn't appear fully confident in the technique. There was noticeable discomfort throughout- her long nails and the way she pulled on my toes made it hard to relax. At one point she located a knot and focused intensely on that area, which continued to cause pain rather than relief. I wasn't able to unwind during the session. Based on this experience, I wouldn't recommend this particular service or salon, and the convenient location wasn't enough to offset the quality of the treatment.

Great prices and I've had good experiences every time Ive gone. I hate when they leave the get hot…read morewashclothes and count that as part of your massage time. Other than that I recommend

My bf and I had such a good experience here!…read more We got the right people we wanted for the massage. His soft, mine tough lol For sure you have to call ahead even to get a last minute appt. We walked in and the guy had limited English so he directed us to the number to call and they got us in in 30 min. Very clean facility plus clean bathroom. Super comfortable chairs. It was cool in there, perhaps coming from AZ heat could be slightly cooler but it's just me, my bf said he was fine. We did 30 min foot massage and I wish I got us more. Those few minutes he worked on my shoulders were heaven. But I like deep tissue, he hit those knots good. My bf said his was gentle just the way he likes. Feet could have been a bit more purposeful movements but all good. Very pleasant nice service. My biggest thing is I did not like the scent of the lotion. It smells like old man cologne, ‍ My bf didn't mind tho If they would offer a softer scent like a natural essential oil or scentless, would be great. Also unbeatable prices!! We will def come back!

Had my first massage here and Shaelene rocked my world! I will absolutely be back and try out more…read moreservices. Thank you Shaelene

This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.