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    Royal Day Spa

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Royal Day Spa

    Massage

    Deep tissue massage

    Reflexology massage

    Royal Day Spa Photos

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    2 years ago

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    Inspire Day Spa - Love seats in relaxation room. Enjoy one of our advanced skin care services and help yourself to the views at Mercado del Lago in Scottsdale

    Inspire Day Spa

    (282 reviews)

    $$

    I had theee best facial with Lizzie on Saturday (11/22)!…read more It was doing ittt outside, raining, lightning and cloudy skies but nothing and I mean nothing was going to keep me from that facial... lol From the time I walked in the ladies at the front were so sweet and welcoming. I was taken back to change into a very nice robe, like I wanted to go home in it (haaa). From there I waited in the relaxation room along with my mimosa (Heyyy now). Lizzie came in a few mins after I sat down. We started with a skin assessment. Lizzie listens, communicates clearly and helps you determine the best products for your skin. I chose the custom facial since I was not sure what I wanted prior to the service. I would totally do the custom facial again. They also offer the Hydra facial which I will try sometimes in the near future. Lizzie has magical hands and you can really tell she is so passionate about what she does. She took her time, answered any questions I had, gave recommendations and just really showed she cared. Her massage during the facial was aaaamazing. When she was finished my skin was Glowing and so soft. It was the best facial I have ever had. She is fire!! I am so excited to schedule my next facial with her in a couple months!! Highly recommend Inspire.

    I came in recently because I was dealing with a lot of pain and wanted to book with a specific…read moremassage therapist I've seen before. I was told she was only available around at 7:20. I also mentioned that during my last visit, my session started late. I was reassured that it would be noted and shouldn't happen again since she would be coming off a break before my appointment. I arrived early, as I usually do, but no one was at the front desk. I waited about 10 minutes, knocked on a nearby door where I've seen staff before, and got no response. After waiting a bit longer, I needed to use the restroom and went to use it, that's where I found an employee cleaning. She asked if I was checking in, and I said yes but needed the restroom first. When I came out, she was at the front desk and checked me in. Instead of directing me to the locker room to change into a robe, she sent me straight to the waiting area. This felt a bit odd, and while I assumed it might have been because the locker room had just been cleaned, I would have preferred the usual experience. I waited...and waited. At 7:30--10 minutes past my scheduled time--I went back to the front desk to ask about the delay. I was told, "Are you sure your appointment wasn't at 7:30?" even though I had already checked my confirmation email. That response was frustrating. A few minutes later, the massage therapist came to get me, apologized, and we began the session. She did a great job during my previous visit and likely tried her best this time as well, but unfortunately I didn't get much relief. In fact, I ended up having to go somewhere else the following weekend and spend more money. During my last visit, I had relief for weeks--this time was very different. The main reason I won't be returning, though, is how the overall experience felt. From the moment I arrived, it seemed like I was an inconvenience--similar to walking into a store right before closing when staff just want you in and out. It wasn't relaxing, and I didn't feel valued as a customer. I did receive a follow-up email asking about my experience and shared that I was dissatisfied. I also mentioned they could reach out if they wanted more details, but I never heard back. Unfortunately, I won't be returning.

    Royal Day Spa - massage - Updated May 2026

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