Natalie is absolutely wonderful! I was hooked after my first session. It is very hard to find a…read moredecent masseuse believe me I have seen my share. I use to be a member of a local massage chain always felt like they just wanted more money from me. Natalie really cares and it shows in her work.

WORST PLACE/LADY EVER!!!!!!!!!! Not even worth a star......I will never ever go to this place…read moreagain. The owner is very rude and condescending. She told my mother she would accept her coupon as long as the appointment was booked before it expired. (She booked her apt last week and it expired Friday) Her appointment was today and when i called to to get directions she told me if i wanted to get a massage it would be $50 extra dollars because it expires. When i asked if she would do a $50 dollars worth of a massage (cuz thats how much we paid) she said no. I lost out on $50. I'm furious. The lady was one of the rudest "professionals" I have ever dealt with. Worst service EVER!!! Screw you lady!!!!!

Awesome place right on the way back from work in a very convenient place. Sometimes I like to come…read morehere after I get a haircut right next door

Miss Jackie was very sweet and gave an excellent massage. I…read morecame by on a whim around 6 on a Sunday. Called about a dozen places and she was the first to have available time. I'm happy that she did. $40 for 30 minutes. The building was interesting. The interior was nice. The room was private and comfortable. It is also a tanning salon which I didn't have time to check out. I'll update if I decide to try it out next time. Will return.

Heard and seen great reviews. Not always true with new recruits. Service is good, but wish girls…read morecould push harder.

BEST massage I've ever gotten...WELL worth the money. Not your typical "fluffy" massage. Give him a…read moretry. You won't regret it

UPDATE: I learned something today during our second booking (which was even better than the…read morefirst)--the term 'masseuse' is for a female therapist lol, so I am updating my review with the proper terminology xD This guy's the real deal--absolutely outstanding massage for both my wife and for me, and we've got a very high bar for massage therapists. Amazed at how we both came out feeling from just a 1hr/1hr couples' massage: he could feel the areas that needed work, knew what we were doing to that caused those issues without us telling him, and ironed those places out better than any other massage or chiropractor we've found here...if that's not the sign of a seriously exceptional and perceptive therapist, I don't know what is. And he's a really friendly, nice guy to boot. The RV setup is honestly great, we felt extremely comfortable in there and he's cleared out a really big space in the back for a full walk-around massage table--surprisingly spacious and very relaxing. Price is extremely reasonable for the quality of the service, to the point where the 'mobile' aspect is just icing on the cake because we'd absolutely drive across town to see him if we had to. We'll definitely be regulars, and will be giving him a glowing recommendation to friends and family!

Great service…read more Professional, will definitely visit again. Wish I could visit more often. Highly recommended. Jordan

I went to Massage Matters in search of my first professional massage table. The shop had been…read morerecommended to me by some of my peers, and after doing some shopping around other massage supply businesses on the internet I thought I'd give them a try. Their shop is located in north Phoenix, so not really conveniently located for me but it might be for you. It's back in the corner of a little strip mall so if you aren't looking for it you might miss it. Upon entering the store I found it to be small, but nice. They had just about every supply you could need being in this business, although their mark up seemed a bit high. They had 4 or 5 tables there to look at and choose from and I spoke to the girl working there about the differences in them. I finally decided on one package that included the table, bolster and case, and of course it was the model they didn't have in stock. The associate went as far as to call the owner to see if she could sell me the floor model table at a discount (owner said no), and then called the manufacturer to find out when the table would arrive for my pick up. I placed the order, paid in full, and looked forward to picking up my items in a week. So here is where my glowing review of this shop turns ugly. One week and two days later I finally got a call that my table was in. I drove up to the shop and met a very huffy woman working there that day, coming to find out later this was the owner. I told her what I was there for and she seemed irritated that she had to stop helping (or socializing with) another lady who was in there (who just seemed to be hanging out) to get my stuff. She finally drags the table out of the back and sets it down next to me. The case was missing so I asked about the case. Again irritated, she returned to the back to get the case and threw it on top of the table. She said thanks and returned to the other 'customer' and left me to undo the case and put the table in it myself. As I was doing this I remembered that I was supposed to get a bolster with this package as well. I asked her about it and she said I didn't get one. I told her that her sales associate had told me I would get one included in this package, and the whole reason I purchased this table from them was because of the package. She then ROLLED HER EYES at me, although she didn't think I saw her. I told her I could have gotten the same table off the internet for the same price with free shipping delivered to my house in 4 days, but that I wanted to support local businesses instead and was under the impression that this was a package deal. She shook her head, said the the sales associate would never tell me that a bolster was included and that was that. I was shocked. First of all, I knew I wasn't trying to scam her out of a stupid $20 bolster. Secondly, I could not believe that a small business owner would talk to a customer this way, and just be rude and snobby. I worked in customer service for many years, and I do not believe the customer is always right, however there is no reason to be down right rude to them when they aren't taking an attitude at all. All she had to do was be nice and say I'm sorry she must have been mistaken, or offered me the bolster anyways as a good faith gesture. Instead, she got rude, made faces and rolled her eyes, and those actions cost her a customer and got her this bad review. My suggestion to anyone looking to purchase supplies....do not purchase from this store. It is over-priced and the owner is rude. Go to massagewarehouse.com for all of your stuff....they always have sales, cheap or free shipping and great prices. Plus you don't have to deal with a snobby pretentious person!! Shame Massage Matters, shame!!

I get all my professional therapy equipment and supplies at this quiet, pleasant shop. When they…read moredon't have it, they order it. I get organic lotions, fair prices, and intelligent recommendations there.