This place is a life saver! Flew into town for late Friday night. Called Saturday morning to see if…read moreI could get my suit pressed in time for a wedding on Sunday. They were busy, but said bring it on in. I was expecting this to be done later in the day before closing, but they took care of it right away and had me looking sharp and out of the store within 30 minutes! Great customer service, great quality work. Thank you Nora and Paula!!

This was the very first time I've ever needed to use dry cleaners, but our cat peed on our king…read moresize comforter/quilt. This absolutely does not fit in our washer and if you have cats, you know their pee smells horrible. I'm not sure if I caught them on a busy or off day but if you're searching for great customer service skills, this isn't your spot. They're very dry and direct. Which can come off as rude. Especially to someone who's never used the service and just wanted to learn what's expected during drop off and pick up. It was as if I was supposed to know what info they needed and how they needed me to say it. And when I didn't say how or what they wanted, they cocked an attitude. Overall, they cleaned the blanket perfectly and got the smell out which is why I gave them 5/5 stars. I would definitely use them again and even recommend them to others, but just caution people to not have high expectations regarding the customer service part of it.

Best dry cleaner in the tristate area. I travel all the way from Montgomery County, Pa just for dry…read morecleaning!!

Expensive! I put in one suit and dress shirts and a few polo shirts and it was almost $200. Maybe…read moreits the location. I will take the ride to kirkwood hwy next time.

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

Everytime you come to the Governor Printz location, it's always vehicles parked along the sidewalk…read moreand you can never unload your laundry. And the vehicle stay there until these customers are done there laundry. The owners need to enforce the no parking in front of the laundromat. It's really easy to call the non emergency police number and have the enforce this policy aswell. Bet when they start getting tickets they'll ho park their cars.

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Very clean & pleasant, helpful staff but no A.C. only fans, so u sweat while doing laundry. I'm…read moreupset staff didn't inform me they were having a special, which would have saved me $ because I spent close to $100.00. I found out after I was done washing by a sign they posted in the Chinese restaurant. A heavy set man was also a bit rude to my husband when he came in later to help me, yet I was treated kindly. Very soothing atmosphere. Debating whether I will return

They are under new management. The lady today was great and very friendly. I am glad it's different…read moreor have different workers. Prices are great and service has been very bad in past. From not opening up at 7 to just have rude workers. Great experience today!!! That's how it should be.

disclosure: you will be absolutely disappointed with this dry cleaner!…read more warning: do not take your dry cleaning here! your clothes will come back with their stains of food and oil! important: they did bad business when. they were down the street. so they changed location and their name to hide the fact that they were the same business. more information: they changed owners, as if that would help! the ladies that work there are very nice; that's the only reason i am giving them a star!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

This place is absolutely awful. Don't waste your time trying to go here. None of the machines work,…read morethey don't have a public phone number to call them up to see if they have a working washer. If you do happen across one that "works" it'll probably eat your money and hold your clothes hostage. This is the 5th time I've tried to use this place as I don't drive and it's the only laundromat in the area and they don't care about the fact that they don't do what they're supposed to. Why even bother having a laundromat if you have 0 facilities to clean clothes? AVOID

Cleanliness Service…read more Customer Service And Management Also Great Location For Travel

this place is sick. I requested my Laundry at 10:41 on five on Friday and they don't do weekends…read more TOM went out of his way to pick up my laundry Sunday morning at 6 AM and drop it off on Sunday at 6 AM. This is the type of service that you can expect from them like if you have an emergency request if they are even remotely possible to do it they are there and it comes back perfect

Not ready when promised, they eere actually closed, came back couldn't find clothing, had to come…read moreback, found clothes but hadn't cleaned, going on day 6 now, cam back, clothes not pressed even though they knew, still charged, total shit show , DON'T go there!!!!

Their seamstress is horrible she does not listen nor does she call to ask questions. She may be…read moreable to do a simple hem or button but nothing more !!!