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    Royal Battery

    1.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    6 years ago

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    Always Ready Roadside Assistance

    Always Ready Roadside Assistance

    2.6(10 reviews)
    58.7 mi•South Eola, Downtown / Central Business District / CBD
    24/7 Availability
    Committed to repairs

    I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

    A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

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    Always Ready Roadside Assistance
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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    5.0(1 review)
    5.4 mi
    Beat or match prices
    Certified professionals

    I've been a 'Shade-tree mechanic' most of my life. In the old days we had to go to local Mom & Pop…read moreAuto Parts stores. Buying parts was NOT easy back then. So many times they wouldn't have what you needed, or it would be quite expensive, or they'd have to order it from 'the warehouse'. Recently, in the past couple of years, I've been loyal to O'Reilly Auto Parts. Their stores are meticulously clean, well stocked and the staff is very knowledgeable and friendly. This morning, I had the 'Check Engine' light come on in my 2013 BMW. I was NOT happy about that, naturally. Plus, I'm in Melbourne for a reunion, I live near Tampa. So, I pulled into the closest O'Reilly to see if they'd run a diagnostic check for me. This service is FREE. I was immediately greeted by Anthony. The first thing he asked is "Did you just get gas?" Right then I knew he was in the know! I had just gotten gas the night before. Next he asked if my gas cap was on correctly. I answered "Yes". (Bad gas and a loose gas cap are the two MAIN reasons for an unexplained Check Engine Light usually). We walked out to my car, he hooked up his OBD(On Board Diagnostic) tester and quickly pulled up a trouble code and a description. Fortunately for me, it was a very minor issue that would likely resolve itself, would not damage the engine or affect driving and did not require any parts. (No good for O'Reilly!) I couldn't have been any happier all the way around! With O'Reilly, Anthony and a simple answer not requiring BMW-type expenses..... Thanks!

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

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    O'Reilly Auto Parts
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    Royal Battery - batterystores - Updated October 2026

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