Had a warning on my wife's car I spoke with Aaron on the…read morephone, after I brought it by his shop for testing. Not only did he fix the issue his fees were beyond reasonable. I would highly recommend Batteries Plus for your honest needs. Thank you Aaron

From the owner: We're more than just a battery store, we're committed to providing outstanding service and…read moreexpertise for a variety of solutions - including power, phone repair, auto battery installation, key fobs, lighting, and more! Whether you need help finding a replacement battery or to replace a shattered screen on your device, Batteries Plus is here for you.

I'm very pleased. Changed my key battery within minutes. Great customer service and employees!…read moreThanks

Great service and quick repair time! I came here to get the screen of my iPhone 8 replaced and they…read moredid a great job. I called in the morning and they were able to do my phone right away. It only took an hour as well! The technician who helped me, Colin, was very knowledgeable and friendly. Additionally, since I booked my appointment online, they were able to take 10 dollars off my purchase. There does appear to be a blueish tint to my phone screen after getting it replaced. After searching it up, that is most likely due to the manufacturer who made the screen. Everything is working accordingly so far and I am very satisfied! The price was reasonable for the repair. I look forward to coming back for my future battery and phone related needs.

Matt was fantastic. He did a great job diagnosing a problem with my equipment and was able to…read moresolve the issue immediately. He stands behind his products and offers professional and courtesy assistance.

Customer service was terrible like I get it. You guys have the best batteries, but that doesn't…read moregive you a right to be a jerk.

Sean is so very helpful! He was very attentive, listened and executed his whole role perfectly…read more thank you very much Sean, i appreciate everything you did for me :)

Do not shop at 616 west new haven. O'REILLY AUTO PARTS…read more Meredith is a very rude nasty uneducated & drunk . Sold me the wrong part twice . I give up with that place . The worst experience ever. TRUST ME ! DO NOT TRY TO SHOP HERE EVER !

New store, friendly and helpful staff. Seems like the store…read morein small in size compared to other auto part stores. They will order everything in that they do not have in stock. All the major parts you need are in stock! I seen a few of the same people at both this location and the one on Palm Bay road. They will take in old oil and battery's. They often run good sales and different products. For example they did a promotion with oil. Buy a jug get $15 mail in rebate, worked out great.

I made a pitstop at a nearby store with my son and as I was in the store and got back into my car…read moreit would not turn on. I tried asking around for help to jump my car but people were very skeptical since we are in the middle of a pandemic. I called the company across the street and they were not very helpful. I was at a loss until I walked into O'reilly auto parts. Donald Vassallo and Frank LA Palmer were so helpful. They figured out my problem and helped me with a solution. If it wasn't for them my car would still be in the parking lot. They exceeded my expectations and helped me forget about all those people who said no to us. The simple things matter. Thank you guys

Made an appointment with the Merritt Island Batteries Plus for 2pm today. Showed up just before 2…read moretoday and stood in line for ten minute only to be told I didn't have an appointment. What a waste.

We bought 3 Life time Watch battery replacement package/product for our 3 watches - but every time…read morewe need a new battery for the watch the Manager always makes us feel like we're trying to cheat them which we are not. We took it to the Wickham location - no questions asked and they seemed happy to serve and see us. I guess the problem is with the manager at the Merritt island location who does not seem to like their own life time battery replacement product and made their customers feel guilty whenever we go there to replace the battery.

This is one of the worst businesses I have ever had the displeasure of interacting with, truly…read moreawful. After purchasing a battery earlier in the year (less than 6 months of use) I started getting the "low battery charge" on my dash. I stopped by to ask about my warranty, bringing along my original receipt and the first thing they said was it was my starter. Without running any diagnostics. Like Dr House and his quick claims, it wasn't my starter. But now that I see they often claim that to people, makes sense, I guess. After taking my car to the Volvo dealership and having them run multiple tests, they printed out several time stamped diagnostics of the battery and turns out, it was failing. So, why not take back my battery to where i purchased it with its warranty. Well, I was met with hostility, I was asked why "I trust Volvo over them, because they've been in the battery business for 40+ yrs.", maybe it's because a real diagnosis was given! Not just looking at it. It's okay you know, batteries fail, all of them. That seems to be a new concept to people who have been in the "battery business for 42 years". Then they took of picture of my plate and said, "I never want to see you or this car again and you no longer have a warranty on your battery", which they wrote all over my battery replacement. Hysterical, nice business acumen. We'll see how the BBB likes their acumen.

I have done business with Indian River Battery for at least the past 20 years and I am finished…read more Fool me once, shame on you, fool me twice... Had an alternator rebuilt through Indian River Battery and it lasted 20k miles before I spent the extra money for an OE. That was once. Today was twice. Had to pull another alternator from Indian River Battery with only 40k miles on it. Was I annoyed when I walked into the store? Yes. Was I apprehensive to return to the store after the previous incident? Yes, but I did as a matter of convenience. Nope, waste of time. The late founder's widow couldn't handle my curtness and, rather than attempt to alleviate the situation, met my curtness with equal curtness. Now that would be fair if she were my wife, but as representative of a business? Yeah, I don't think so. I didn't curse. I didn't yell. I simply expressed my displeasure through the tone of my voice in having to tear apart half an engine because of a lemon alternator for a second time. If I have to pay a bit more for an alternator that will last at least 100k, I guess I'm off to Rock Auto or MoparPartsGiant to see who can get me on the road quickest. It is abundantly clear Indian River Battery does not need my business any longer.

Royal Battery of Palm Bay is terrible! First of all they have insane High prices! Almost everything…read moresold at this location is 2 to 4 times what you can get it for on a normal internet e-tail site. Then, the worst part, THEY DON'T HONOR WARRANTIES! There is absolutely terrible customer service at this location! When you have any problem with you battery expect to be hassled nonstop by the manager Gary. He tries to blame you for dropping the battery after a quick 2 second glance at it. Then he tries to make you feel guilty you even brought the battery in to be tested and that hes being bothered to even deal with this. I brought in 2 x BRUTE FORCE PURETRON AGMBPL31S batteries 2 months ago and both exhibited signs of cell failure as the batteries after a full charge would go from 13.2V to 8.1V after only 2 hours of load....sometimes they would die after no load even and just sitting for 5-6 hours. So, after my "nazi-like" interrogation by Gary he reluctantly warrantied 1 battery. I took the other battery to two different automotive stores that tested the other battery on 2 totally different testing machines and the other battery failed badly on every tester at AutoZone and Discount Auto in Sebastian. I go back To Gary at Royal Battery and he quickly dismisses the auto shops battery testers as "junk". He says this other battery looks ok and promises to load test it again over Labor Day weekend. The tech calls me after the holiday and states ."YES, the battery is bad and failed on both our machines". I said GREAT!, glad you finally believed me and see that these batteries were both just bad. I ask if I can then pickup a new one. "Oh, he says no because your battery is only 2 year warranty and is out of warranty". I say what?? This is a 3-4 year $400 commercial battery! He says no....but he'll check it more. I then text him from the manufactures pages that this battery does have a 4 year warranty ( I mean honestly, should a customer have to show a company the warranty specs??, what is wrong with these people??). So 15 minutes later, I get the call from the tech, Yes your battery is under warranty but your battery is damaged and so the manager Gary says" NO replacement!" I was flabbergasted! The battery was installed by SeaVee in April of 2018 and was never taken out of the boat until it was brought to Royal. So how could it be damaged?? And, why would they even test the battery if it was damaged?( see pictures of my battery attached). These idiots act like I am taking money out of their personal pockets! I have never dealt or been involved with such a thing in my life! And then being treated so rudely and denied a warranty claim on an obviously defective battery! Fortunately SeaVee is having Royal Battery in Miami replace the battery for me. Sure I have to go to Miami but at least a customer is being treated fairly. They also could not believe what I had to endure to deal with a simple warranty claim. Stay away form this place as you may get treated ok on the purchase but expect to be treated like liar and scammer if you ever require a warranty service. Also, never buy this Brute Force Brand Battery..it is complete junk! I know thousands of people in this town an word will get out on this location and how they treat customers of Royal Battery.

From the owner: Our Company Motto: Quality Creates Its Own Demand Our Products: Built Tougher To Last Longer Our…read moreCompany Promise: Powerful Brands at Competitive Prices Buy your battery today on our convenient website!Founded in 1921, Royal Battery has been in the Battery and related products business for over 90 years. Currently the Royal Battery team operates three company owned Distribution Centers.

We've officially given up on the other auto parts stores. Every time we walk into one, we get blank…read morestares like we just asked them to build a rocket ship. "Car? What is car?" Enter O'Reilly Auto Parts--where the people actually know things. It is honestly refreshing to walk into a store, ask a question about a specific part, and not be met with panic or a Google search. The crew at O'Reilly's? Legends. They never hesitate to search high and low for what we need, and they'll throw out suggestions or alternatives that actually make sense. They speak fluent car. Whether it is a random gasket, a fuse, or some obscure part that only exists in theory, they either have it, know where to find it, or give us the next best option without any fuss. Huge thanks to the team for being consistently helpful, patient, and real car people. O'Reilly's forever.

My friend needed a new battery asap, Marty was so kind as to help her out quickly and efficiently…read morewhile we waited with her baby. Thank you Marty for your help!