Bill was a big help in solving the problem with my grill. He answered all my questions and even…read morecame out to my house since I'm not very handy. Not certain this is always available but he certainly went out of his way to accommodate me I would definately recommend The Grill Place.

From the owner: The Grill Place is a family owned and operated business established in 1990. We sell and service…read moremajor BBQ Gas Grill brands such as Weber, MHP, BlazeGrills, Profire, Firemagic, etc. We also fill propane cylinders at our location as well. We sell and service gas fireplaces also.

I called in the morning and he said he would be there in the afternoon but he was here by 11-…read moreinspected chimney and said all is good. I can enjoy a fire for the holidays

Jeremy was absolutely fabulous! He worked me into his extremely busy schedule and was very happy to…read more offer suggestions and help me come up with the best solution for installing the electric fireplace in my space. He was friendly, flexible and very fair in his pricing. His knowledge was also appreciated and made the job run smoothly. I can't praise him enough. What a great experience.

If you haven't been here and you profess to be a Quer, then you can NOT be a good barbe Quer!!…read more Seriously!! Whenever I'm within 100 miles- I have to stop! I found this place just driving around while at the state basketball tournament and I've been addicted ever since! They have dozens and dozens of barbeQUE sauce, seasonings, marinades and cooking gear. They will take time, show you and explain what will help you create the cooking profile you desire. For me, I love heat with gently sweet. These guys are great!! You need your credit card with you because you are not going to walk out with just one bottle or just one rub. Nahhhhh, that won't happen, I promise you that! I've been going for the last 5 years and thought I had posted a review. My badddd. These guys take it personal and will help your cooking game from a first timer to competition cooking!! Sometimes they are out front giving away samples that are fresh off the grill! For the woman looking for a special gift for their significant other - this is for the guy who has everything! It's a barbeQUER paradise!! T

We just bought a smoker and let's just say that even though my hubby can come up with some lovely…read moreflavored ;) I thought we should check out some from the pros... Whiskey Bent gets a 5 big fat stars for having every single type of heavenly flavor possible for our grilling needs! They have everything you need to get yourself established... Smokers, pellets, dry rubs, sauces etc!!! You get to sample the rubs too so you're not disappointed when you get home if you don't like it!!! Friendly service and Military discount to boot! Go check them out!

This store is the toy store for any griller or Bar BQ'er and the people are very knowledgeable and…read morehelpful. I stopped in looking for nothing in particular and decided to buy a Yoder pellet grill. That was a year or so ago. I still like stopping in just to look around. I always find something I can't wait to try when I get home. These guys carry all kinds of rubs sauces and marinades and all kinds of tools and utensils. They even have pizza ovens for your outdoor cooking pleasure. They carry high quality meats of all types and cuts. They can special order anything they don't currently have in stock. They carry a grade of beef that is just under Prime and above choice. It is almost as good as Prime without the cost. Every cut of beef I've bought from them has exceeded my expectations. I highly recommend giving this place a visit.

I was recently shopping for accessories to my Green Mountain Grill pellet smoker. When the GMG…read moreshowed where I could go to purchase what I was looking for I was surprised to learn of this new store. I felt like a kid in a toy store. Grilling, smoking and cooking equipment. Rubs and sauces. Even has premium cuts of meat that you just can't get from the local supermarket. I've been back several times and look forward to going back many more.

Great customer service! Family owned businesses, knowledgeable father and son takes time to explain…read moreeverything. Purchased outdoor dining table and chairs. Got delivered and assembled at no extra cost. Highly recommend!

Justin Musick down at The Villages store spent a lot of time with us discussing the different…read morebenefits with the different grill displays. We ended getting the Tahiti model & we love it! He walked us through financing options and explained the order, delivery & set up process & timelines. He was super helpful & made this an easy purchase. Thank you Justin!

They did not follow up. I contacted twice but no follow up from them. On to the next.read more

Update to my review dated 12/15/2023. As suspected, there was a problem and the manufacturer did…read morenot receive Mannix's order for replacement parts. Once that was determined, they were able to obtain and replace parts in one week (today). My only suggestion would be to have some sort of follow-up system in place for situations like this. Thanks for resolving this so quickly.

I highly recommend Grill Tanks Plus. The installers (Brent and Alan) really hung in there when I…read morebet most would have bailed on a Friday afternoon and headed for happy hour. Installing new cabinet doors on my Cal Flame Grill built-in barbecue looked like a 30-minute job. That was until the doors would not align or shut properly. They worked 3 hours, painstakingly calling the manufacturer and their home office for guidance until it was perfect. Great job!

Companies being purchased by larger companies - don't trust them. They are stuck with their…read more"policies" and cannot be trusted to work with people and then take advantage of you. Truly disappointing service. We were in need of a new bbq grill by July 4th and we were told they would place the order as soon as they received the approved quote (Steve). In return, the Association I am a Board member on agreed to pay an invoice immediately and get the check to them, in full, soonest possible. We delivered the check and I received a text informing me they were just placing the order (June 29th, 5 days before July 4th). When I told them what Steve told me, they apologized for his miscommunication and said they cannot do that... but they were happy to get full payment. The worst part about their policies, and banks will confirm, a Homeowner's Association has basic, guaranteed funds as the Florida statute requires owners to pay their assessments... we receive some of the best bank loans, if ever needed... Al Ford, Mallory Square HOA Board member

We are extremely pleased with the outdoor kitchen that has recently been completed. The Outdoor…read moreKitchen Place did an exceptional job from the initial proposal to the actual completion supported by exceptional service from the office staff as well. We spoke with several contractors before selecting Anthony & his company. Anthony impressed us with his experience, his integrity, his efficiency, his timeliness & his ability to coordinate all facets of the job. His workers arrived on time & completed within timeframes agreed upon. Anthony takes great pride in his work & in his entire staff. He visits the job site at the beginning & periodically inspects the progress. Anthony also inspects the final product to ensure it is up to his professional standards & that we were totally satisfied. We would highly recommend The Outdoor Kitchen Place.

ODKP just finished our kitchen. From our initial visit to their beautiful showroom through the…read moredesign, the quote process and the many changes we made along the way, they were a pleasure to work with. Actually came out today (Ave Maria) for the final punch list. They were very flexible when we wanted to purchase some items like the grill on our own, noting they would not warrant it which is understandable. Definitely adds value to our new home.

Let me start saying that we had a first good impression when we were at the store. We ended up…read morepurchasing all our outdoor furniture with them. We have all the furniture under a covered lanai and within 6 months enjoying our patio, we noticed the cushions' covers started discoloring. Our navy blue covers started changing into white. When I called the store and spoke to the manager on duty, I was told that she did not have any power to do anything, but instead gave me the name and phone number from the owner named Jhonny, who is based in Miami. When I spoke to Jhonny, his answer to the issue was: " I do not recommend buying the navy blue color covers because they always have the discoloration problem". Great answer from the owner, maybe they should had told me that at the store when I bought it. I asked for new covers, as my furniture were not only 6 months old, but his customer service answer was: " please read your bill again, as cushions' covers are not part of the warranty. I can sell you new ones a discounted price". We have recommend this store to 2 other friends, who had the same issue and when I mentioned it to Jhonny, his answer was: "have them calling me, not the store". I told him I would not recommend his business to anyone, due to quality of his product and TERRIBLE customer service. It seemed like he did not care about it. Conclusion: Stay AWAY from this place!!!

I am moving to the Orlando area and recently bought a new house where I needed to purchase a nice…read moreset of wicker patio furniture and a patio dining set. It was a significant purchase, so I wanted to check out some styles in store before I bought. I found Patio Furniture Emporium on google, so I thought I'd check them out. The hours posted online showed them being open until 7pm. I drove to the location, and when I got there the store was dark. A small sign on the door said "Closed today, call XXX-XXX-XXXX with questions." I figured it might be a one time thing, so I figured I'd try again tonight. I drove to the location again and found the same sign today. At this point, I was frustrated that a reputable establishment with such an online presence was conducting business in such a way. I called the phone number on the sign and a man picked up. I said that I have visited twice in the past two days to buy some furniture and that I had found the sign in the door, and I asked when he would be open again. He immediately called me a liar for saying I had seen the sign twice and confirmed he'd be in the office tomorrow. I assured him that I was there, and he again insisted that I was lying. I promptly told him that I would no longer be looking to purchase and that he had lost my business. He proceeded to hang up on me. I understand personal issues come up, but it is clear this is just how this man runs his business. In addition, there was 0 effort for service recovery when I called. I would recommend staying far away, and this kind of behavior over the phone will translate to the customer service you receive when working with them.