Just to be clear about what you call a communication difficulty... If I had not answered the…read moreservice people's calls, why wouldn't they have left a voicemail? And if they had called, I certainly would have answered because I was patiently waiting for my machine to be fixed. And the email problem had nothing to do with famous Tates. It was that I gave the email address to the service company and they got it wrong not once booked twice and then said that I never responded to their email. Which of course I never got. So it just was wrong all around... I do appreciate you responding to my review though. And just to be clear also it wasn't Allstate. It was who they service contract out to.

Didn't buy anything but they were as nice and helpful as could be. No pressure…read more Next purchase, they're my go-to.

I would give this company a negative star but that's not an option. Jose sold me a grill, a grill…read morecabinet and an outdoor fridge. Unfortunately the grill doesn't fit the cabinet, it's too big and sticks out in the front of the cabinet. When I complained about this to Hose, his response was that he didn't install the grill and cabinet therefore it was my problem. His lack of product knowledge and lack of customer service is shocking and I would DEFINITELY NOT recommend this company at all. I spent a lot of money on this set up and relied heavily upon Jose's recommendations for my outdoor kitchen and the fact that it turned out terribly is his fault. Stay away from this company!

Quality products, excellent knowledgeable service. I was…read morevery satisfied with the professional and patient help I received, in making my choice of grill and materials needed for my outdoor kitchen. Professional staff from owner to delivery man.

The squirrels in my backyard really love it and race at The tree. The employees are very courteous…read moreand know their products. The location is closed by, too.

I love the old building and feel like I'm stepping back in time whenever I visit. The warmth and…read morefriendliness add to their outstanding customer service. They not only have a great inventory but deliver on a hometown feel. They sell pet supplies, hardware, lawn & garden and much more. I definitely recommend that you make a trip out to Dundee to support this locally owned store.

The store is just okay. We only come here when they have something our local Lowe's does not, but…read moreas others have said - trying to get an employee to stop and help without tracking one down is frustrating. Things as simple as garage shelves shouldn't take us 2 times around the store to find when they aren't in the location named "Shelves" and nobody will stop when you try to ask where they are. The reason for 3 stars is that the lady running the self checkout was very kind. All in all, we will continue to visit when we have no other options.

Service is terrible. Can't get employees to stop talking to each other to answer a question…read more Customer service had 10 people in line with one customer service employee. Employees need to take lessons from Lowe's.

Went here to look for a shower door sweep but unfortunately they don't sell these. The guy behind…read morethe counter suggested two other stores that may carry.

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4-30-2026 and they are still one star because they make it where customers can't get down aisles…read moresafely, have to fight to get down aisles or move things to get down them. I have lots of pictures!

Since moving to the area we have come to this Home Depot on many occasions for big items and small…read morepurchases. I have yet to run into any employee who was not amicable or helpful. I have even had unsolicited advise, which turned out to be very practical. They pretty much have always had what I was there to buy, except on two occasions although their website stated they were in stock. Overall the prices are competitive, either a tad more expensive or less expensive than Amazon (and we all know how they've cornered the market). Although I prefer to shop in person we have had several items delivered, with their delivery service being very quick. The times we have had deliveries it was FREE to do so, which brings me to finally realizing I had not done a review for this place. Today I went in and purchased a few items, but forgot to get one of their 5 gallon buckets. After getting home and realizing this I went on line to see how much they were and they promoted FREE delivery this very same day. So I ordered one and added a 2 gallon bucket for shits and giggles. I was notified that there was a problem getting both delivered today and the order was split. The 5 gallon did show up this evening and the lowly 2 gallon is scheduled to be delivered tomorrow. This was a very low dollar amount order to begin with and I actually feel guilty about it. They were going to lose money on this minor purchase to begin with and now it's an even bigger loss! Dangggggggggggggg :-(

Bartow Eagle Lake salesman sold warranty on furniture that promised refund of $71 after one year if…read moreno claims. A year later new salesman denied any such program. Rude and dismissive.

At the location in Eagle Lake, None of the employees had masks on. It was unbelievable, as if they…read morehad no idea that the pandemic is raging. It's no wonder Florida can't get their numbers under control.