Avoid this company. The report shows good but when check with stripe is completely different. I…read morebeen out and on camera the guys come for 5 min each visit. Here is what I found when i returned

No technician ever came, service was paid in full…read more 1 The blower shuts off after the hot tube is on the "spa mode" 2- The blower cover fell off since it has been poorly installed which could have caused an accident

Ray was phenomenal. Had our issue resolved quickly & efficiently. HIGHLY RECOMMENDED!read more

I used Affordable Pool Pro to refinish our pool and convert our system to salt and other upgrades…read more Ray was knowledgeable about every aspect of our pool remodel and walked us through every step. We were on a budget and Ray provided transparent pricing that was fair and a quality of work that is exceptional. I highly recommend him and his team for any of your pool needs.

Definitely we recommend this business! They resurfaced our pool in 2 days!!! The crew arrived on…read moretime, did their job (great) and left with ZERO evidence behind, no mess. Gustavo came a day after to inspection and give us some advice regarding how we can protect the pool for any future calcium spots. Gustavo never let me wait for some messages or phone call, very professional with communication. The price is affordable, after 3 estimates we decided for Orlando Pool Tech. Thanks for the great job guys!!

Contacted them to get a quote on getting a crack in the gunite repaired and without even looking at…read morethe job they told me that I needed it re-surfaced. I asked them if they could just quote me on what I needed at the moment and they have not responded, I guess there is just not enough money in the job for them to be interested My whole pool was re-surfaces less than 3 years ago...

Jeff was great. The work he did was outstanding and he had the best price. He also finished the…read morejob before other companies even said they could start. Jeff really cared. He is very responsive and available. He stayed on top of everything to be make sure we were happy. Even when the job was done he has stayed in touch to see if all is good. I would recommend Jeff's Pools to anybody.

I called Jeffs Pool in August. He came to the house and charged me $175 for a month's service and a…read morestart up fee. He showed up for 5 minutes one other time and didn't see him until October. He told me I needed a pool timer and pump. He said he had the timer and would install one. He cut my timer out and put it in the ground. Then he pulled the wiring out also. He told me my pool was green both times. First time it was crystal clear. Second time there was some algae growing since he hadn't checked the pool in two months. When he left he billed me another $185. That's $360 for three visits. I'm a recent widow and he basically stole $360 from me.

Called Pool Works again to resurface the pool. First, they saved me a bundle by not replacing the…read moretile ring. I did not know that could be done, but they said the tile was fine. So the job was much less expensive. As far as the pool surface, it looks great and was finished well. They replaced all the fixtures. Getting the house ready to sell and they nailed it. Looks fantastic. They coordinated with the guy who refinished the deck and that looks really good as well.

Staff was amazing but doubled my bill without notice and then after 5+ years the owners son Tyler…read morerefusing to continue my service even with me paying double the original rate and never missed a bill. Bad business treating long term clients this way.

Since hiring this pool company, I've noticed a frustrating pattern of poor service and…read morecommunication. My pool was working completely fine before today's scheduled cleaning. After the technician came and serviced the pool, my pool fountain suddenly stopped working. I then had to call the company approximately five to seven times just to get a response about the issue. That is completely unacceptable and extremely unprofessional. As a paying customer, I should not have to repeatedly chase a company for basic communication and follow-up, especially when a new problem appears immediately after a service visit. This has not been an isolated frustration, and I'm very disappointed with the level of service I've received. Based on my experience, I cannot recommend this company.

I cannot recommend this company based on my experience…read more Shortly after hiring them, I experienced ongoing problems with my pool, including weeks of cloudiness and recurring algae issues. Despite multiple service visits and repeated assurances that the problem was being addressed, the pool remained in poor condition and my vacation rental guests complained that they did not feel comfortable using it. The company ultimately recommended replacing the pool pump, which I paid to have installed. Less than a year later, the pump stopped working while still under warranty. When I contacted the company for warranty service, they refused to address the issue. They also told me a technician had visited the property and attributed the problem to a power outage, but my exterior security cameras do not show anyone from the company coming to the property during the time they claimed the visit occurred. As a result, I have had to hire another pool company to diagnose and repair the issue. A warranty is only valuable if a company is willing to honor it, and that has not been my experience. Because of how this matter has been handled, I have filed (or am filing) a complaint with the appropriate Florida licensing and consumer protection authorities. I would encourage anyone considering this company to carefully evaluate whether they are comfortable relying on them for warranty service and ongoing support. I will also add that the owner of the company has messaged me to threaten that if I do not take down my reviews they would provide negative reviews to my airbnb listing. He essentially is threatening to retaliate against me by commiting fraud to bully me into not holding his company accoutable.

We could have bought a spa for our home at any store. We bought ours from Hallmark pool and spa in…read moreKissimmee. We are glad that we did because after almost a full year one of the large jets in the spa broke and pieces appeared in the bottom of our spa. I took the pieces to the store and the owners' son, Ryan Crotty immediately contacted the manufacturer for replacement parts. Unfortunately for me, the parts were back ordered. I waited for over a month. The parts finally came in and this family owned business promptly sent one of their other sons, Marshall, who was also a service technician to fix our spa. Marshall who came over to fix our spa is an expert who took less than 30 minutes to fix our jet. He inspected the other jets as well and said another one other jet needed replacing and promptly replaced it too at no cost to us. There are many spa stores you can buy from. It's not what brand spa you buy, ITS WHO YOU BUY IT FROM THAT MATTERS. We would strongly recommend Hallmark pool and spa for all you pool and spa needs.

Amazing company. Very helpful and knowledgeable. RC and his staff are awesome!! Highly Recommended!read more

Set up team was great. I believe Anthony and his "little" brother Daniel. It's not an easy job…read moreand the tool extra care to do the install and set up the locks too. Thanks

Stopped by this morning to check out hot tubs and three hours later it was delivered set up and the…read morewater was heating! Anthony and Daryl were awesome