for past 4 months I have had issues with the office staff .. Brandon my pool guy is wonderful ..but…read morewhen the send out someone other then him they always mess up my pool and this last time when I complained how he completely ignored what I had asked him and turned off my pool. then broke my vacuum and was bringing his back after I had just told him don't touch anything until I get back there to explain how my pool works and it's particular lil things you have to know before servicing it. then after complaining they raised my rate 100.00 a month even tho I supply my own chlorine tablets. stating they were using more chemicals and that's totality untrue .. one bottle of chlorine is normal and they are using my chlorine tablets!

They have been extremely patient with teaching me how to maintain my pool. The staff is always…read morefriendly and go out of their way to be helpful.

Serenity Pools and spas built a custom pool for my family last year. The owner took a lot of time…read moreto go over the different options and styles answering any questions we had. The pool and spa turned out absolutely gorgeous! We added a splash pad for the kids with a waterfall spa overflow into the pool. Great family owned business with exceptional customer service.

From the owner: Making your dream a reality, Serenity Pools and Spas are the experts in new pool construction. Our…read moreteam is passionate about building beautiful pools with the highest quality of materials. In addition, we use industry-leading techniques that ensure your dream pool will be built to last.

They did not follow up. I contacted twice but no follow up from them. On to the next.read more

Update to my review dated 12/15/2023. As suspected, there was a problem and the manufacturer did…read morenot receive Mannix's order for replacement parts. Once that was determined, they were able to obtain and replace parts in one week (today). My only suggestion would be to have some sort of follow-up system in place for situations like this. Thanks for resolving this so quickly.

Excellent service and competitive prices. Friendly and knowledgeable. Owner greeting is welcoming…read moreand easy to talk to. Improvement over chain stores

From the owner: Village Pool Supply - We offer a full range of chemicals, parts and services with the ability to…read moretailor to your unique needs. Call or come by today!

Ibiza Pool attempted a resurface of our pool but the finish was not done in a professional manner…read more Some specific problems: 1. significant defects and divots; 2. corners were not well formed; 3. there are clumps of white concrete left on the blue finish; 4. the quartz was not properly finished up to the tile; 5. diamond step spotters were partially covered with quartz/cement (so they appear misshapen/not square); 6. finish on the steps is very rough; 7. tiles were installed with cut/sharp edges facing out. In addition, Ibiza's work crew was careless - they mixed chemicals on a corded off new driveway, broke sprinkler heads, left cement foot prints all over the pool deck and only cleaned up when we called them back to do so. An Ibiza rep subsequently inspected the work and indicated that they would completely redo the finish properly at no cost to us, but that was more than 2 months ago and despite a subsequent discussion, Ibiza hasn't made any good-faith effort to replace the finish as promised. Finally, despite our multiple, significant concerns, we haven't heard a single word during this process from Ibiza's CEO & Florida Licensed Pool Contractor, Mr. Attila Adam. We have been hoping that he would want to make this right, but have been disappointed thus far by his lack of involvement with our concerns.

I'm a vacation home owner which decided to reline out private pool. After shopping around and…read moregetting 3 quotes I stopped at Ibiza quote. This one want the highest but neither the lowest for the same job I requested. They came over as soon as I called ,even was Sunday afternoon. I didn't expect someone to answer the phone, the plan was to leave a message along with others calls I had made. Balazs Csuthy show up to the door in couple of hours. For me time was important because I need it to take a decision before to return home. the next day I had all others offers on the table was easy to eliminate others and stop at them offer. He return to the house as soon as I called and he already knew that I needed at one visit all information that he can provide and samples to choose from. He had all ready for me ,making my life easier. We had set time for the job. I return to Florida for the time of the renovation. We had kind of trouble ,because he was behind with the previous job so starting my job need it to delay, not much but time was important for me because we need it to return home to our job and our life and the delay was jeopardise the plan. I entered in a panic mode even when he told me not to worry the pool will be done in time to my departure. Do you think I could sleep till I had the team start working on the pool? Noooo. They start almost 3 days later and as soon as they started ,they keep working till the pool was done. Of course was done way before my departure, but been first time reline the pool I didn't knew how long it will take. It was lots of stress ,I can say that. BUT not because of them it was because of me that's how I am...for sure next time things will be better. Now looking back 3 months since the pool was done ,I'm so proud of my pool and will pick them again with out shopping around. The pool is amazing, my guests love it ,we love it ,the price was fair the job is amazing done. If you are a local resident you will be okay with timing in case of delays, if you are owner of vacation home just don't book tide time for this just in case unexpected happened. Even with that he manage to finish in time with out compromising the job. WELL DONE Csuthy, keep up the good job and you have gain my business for next time renovation. Job completed February 11 .2017 Thank you , Gabriela

Robbie was fabulous. My pool is unusual because it is elevated. Took my ideas and made them a…read morereality. First class start to finish. Have trouble after the pool was finished and Robbie was right there correcting it.

If you are planning to put a pool in your yard, you can't go wrong with Rosen Pool. They are first…read moreclass from start to finish. And, Robbie Hedges pool service does weekly cleaning and maintenance which keeps your pool pristine...I recommend you sign on with him once your pool is completed.

Very cute plant shop .., small but did have some plant selections that were new to me and great…read morecollection of begonias everything was in great condition... service was good ... found some at a great value

The BEST! Not just the beautiful green and healthy plants, but the mother and daughter duo is…read morephenomenal. Katherine is knowledgeable and her mother iis so sweet. The selections are off the charts and the prices are unbelievable. I purchased the most gorgeous spider, and had to go back for more. They had a chain of hearts not fit for cats, ended up with 2 chain of turtles. They know what they are taking about! My go to for plants 100% and buy local