Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.

excellent service very nice technician definitely recommend fix problem with stove in 20 minutesread more

Roy is great! I had…read moreissues with my fridge and washer and he understood the issues right away, got all the parts timely and now they work like new!!

Really pleased with the professional service. My stove is only a couple of years old, and I…read moredefinitely did not want to purchase a new one. They showed up on time, diagnosed the problem quickly, and fixed my stove without a hassle. Saved me a few hundred dollars which is incredible!! Highly recommend

I've messaged and called about 5-6 other repair services near my area, and John (the owner) was by…read morefar the most open and honest in regards to any inquiry I had: pricing, the possible fixes, estimates, etc. He was also very responsive. This was hands down the sole reason we choose him; just the sign of good old professionalism. He's located in Brooklyn, but was able to make his way to Staten Isl for the job. He diagnosed the issue on my washer really fast, and his diagnosis and recommendation probably ended up saving us hundreds. 5/5 stars!

Vinnie from Servue is the best! When I've needed service appointments, they've gone smoothly, and…read moreeven better, on a couple occasions, when I've called for service, Vinnie was able to troubleshoot my problem over the phone, completely saving me the cost of service! The world would be a better place with more helpful and kind people like Vinnie in it!

I remain enormously impressed by Vinny of Servue. Six years after I wrote a review here about his…read moreprowess with dishwashers, the light inside my 10-year-old Whirlpool fridge went kaput. Although the cooling wasn't affected, my husband and I didn't enjoy hunting for food with a flashlight. With some YouTube help, I managed to remove the LED lightbulbs, only to discover that they worked fine in a desk. Obviously, it was time to call in an expert: Vinny, still owning & operating this business. He arrived promptly, quickly diagnosed the problem as a faulty switch, and replaced it the next day. The new switch (from a parts store he routinely works with, not original equipment) wasn't so easy to insert, but he worked at it patiently and carefully until we both heard a reassuring click. Now the fridge lights up like Times Square (I bought new bulbs on Amazon for the next 10 years), and best of all, I can adjust the coolness from the control panel, which had also gone dark. I can't recommend Vinny enough: There's no substitute for experience.

I found this company when searching for someone experienced in servicing Bosch washers given my…read more4-year old Bosch washer wasn't draining. (My coop mgt company had previously had their plumber come - who said my washer was not able to be repaired and quoted me $2500 to replace it). Tim came promptly and was able to fix it for $600, also giving me tips on how to avoid this problem in the future. He was kind and polite. I'd recommend them for any appliance repair needs!

We called a number of appliance service companies and no response. We found Good Old Appliance…read moreService and Tim came to remove and install new door gasket on our sub zero fridge. He also inspected other areas of concern and returned a second time to fix these areas. Totally happy with this company- professional, responsive and caring. Highly recommend them, esp Tim.

Had the pleasure of working with Chris on March 6th 2026. Very courteous and honest repair person…read more The prices described both with the simplest solution as well as the worse case scenario was within what I was willing to pay to get my refrigerator's ice maker back up and running. Chris explained my options (several time until it made sense to me) and did not try to upsell. I will call again in the future without hesitation.

Great Service! Chris was very helpful and accommodating and able to work around my work schedule…read more Chris was very thorough when checking my washing machine and trying everything he could before replacing any parts to ensure I wasn't over spending on something that could be easily repaired. When it came down to replacing a part he was very straight forward and showed me the price of the parts and ordered everything in front of me and returned in a timely fashion as soon as the part arrived and was very diligent, clean and precise when working.

I called Luis for the gas hook up once my washer/dryer combo was delivered. He was able to come to…read moremy house the same day. Also the hose that came with my dryer didn't fit the outlet in my apartment and he had the part with him to make it work. Great service, definitely recommend.

My mother made the mistake of hiring this guy to fix her washing machine. Luis (the so-called boss)…read moresent one of his workers to her home, took apart her machine and LEFT, stating he needed to get a part and NEVER returned. They charged her $250 and never saw them or her machine working again. DO NOT USE THIS GUY! HE AND HIS ENTIRE STAFF ARE PIECES OF SH*T! If you need any of his information to file a civil suit against him, reach out to me. I'll probably see you in court when I file.

Joseph came exactly as promised and well equipped and prepared to unclog a refrigerator frost…read moredrain as well as locating the source of debris. He was experienced and thus worked cautiously and quickly, finishing with everything back in place. He is personable and engaging and a pleasure to work with to address ancillary issues. Would call again for any appliance proble. His rate is fair for this quality of work.

If you want an honest, hard working repairman call Joseph at ExcellenTech. I just had my…read moreFrigidaire laundry center serviced for a very noisy dryer and he quoted me a fair price and fixed it same day with OEM parts. He came within his quoted window and was 100% professional. Even my bratty dogs liked him and they don't care for strangers. His competition (Edgewater Appliance) if you can call it that was overcharging for parts and labor costs and gave an incorrect assessment of the issue to boot. Joseph was completely transparent and gave an honest assessment of the repair that was needed. I couldn't ask for a better experience.