My wife had an emergency so I took her into the emergency room, she ended being ok, but I wanted to…read morerecognize the doctor and especially the nurse Brooke, she was awesome along with all the emergency staff, they were so caring and friendly, and especially during a time of being scared they were super supportive and kind.

From the owner: Hello humankindness. It's more than a tagline. Humankindness is one of the many things we all have…read morein common. It's the good within us. The power that connects us. And at CommonSpirit Health, we fuse it into heartfelt healing, inspired innovation, and mindful medicine. It's in how we provide treatment and the way we treat patients. Our communities need caring, and our families need support. CommonSpirit is committed to building healthy communities by advocating for those who are poor and vulnerable, and innovating how and where healing can happen. Because the way care is provided is often as meaningful as the care itself.

Not a Small Mistake…read more My mom deserved better. What the hospital treated as "small" was fatal. That one mistake ended her story and changed ours forever. This isn't just about one error, it's about a system that values efficiency over humanity, routine over safety. Families like mine are left grieving while hospitals move on. Care should mean accountability. It should mean slowing down, double-checking, and treating every patient as someone's whole world. Until that happens, preventable losses will keep repeating. I'll never attend there. No trust at all.

DO NOT GO HERE, unless you are not fond of your health or your money. Charted over 6k for a CT…read more $36.00 for a T of Mylanta. They billed insurance over 11k to give me 1 CT and 1 IV and 1 T of Mylanta. Misdiagnosed and sent me on my way. Urgent Care insisted I go to the ER. When you trust professionals to care for you, you are scared something is wrong as Urgent Care sends you to the ER, only to be left alone in a room for 4 hrs. See 1 Dr. to 10 min at the very end and you are billed over $11,000.00..... that is insanity.

We spent a week in the hospital with my mother who had a stroke. From the ER to ICU to her 3rd…read morefloor room we had the most kind and caring nurses I've ever met. We have been through this scenario multiple times with her over the years at a different Ogden hospital and the same situations with my dad who passed years ago and without family being there 24/7 they would have died in the hospital. At McKay Dee they were so professional and kind I was shocked. Even the CNA's were very competent and kind which made for a constant rotation of people attending to her multitude of needs. Sometimes hospital reviews can be dependent upon the outcome of the patient affecting how family feels about the experience. My mother's outcome isn't great, but it wasn't for lack of care. They just have wonderful people working there.

I can't even rate this I doesn't go low enough. When did…read moreempathy and compassion leave the medical profession. The care my relative received in ER was deplorable. The ER doctor actually talked about my relative as if he/she is crazy He actually called he/she crazy when speaking to other professionals about he/she. So unprofessional Take the time to find out what has caused these problems Don't treat people like they're trash or that they do not matter. Don't prejudice if you don't know the situation.

I have had two of my dogs treated at this location. They have specialists on staff that can handle…read moreissues that a neighborhood vet is not equipped to treat. When I first started coming here on referral from my regular vet, the owners were not allowed to go inside due to the pandemic. Upon arrival, I had to park in a numbered parking spot out front, call the number on the sign, and someone would come out and take my dog inside to see the vet. The vet would then call me to discuss the appointment findings and the recommended course of action. Once the visit was complete, the tech would bring my dog back out to me. More recently when I've visited, I was able to go inside with my dog and wait in an exam room. However, when the vet examined my dog, the tech would take my dog to another location where I was not present to see what was happening. I prefer to be with my dog during the visit. My latest visit was because my dog had a serious issue, and we ended up having to make the hard decision to put her down. Mountain West performed the procedure in a special bereavement room with a couch. It was nice that they separated me from the busy exam rooms and waiting room of the facility for this painful process. During all of my visits, the staff were friendly and accommodating. A few things I wished were different are that I have always asked but never received a printed copy of the visit summary for my dogs. They are very automated and seem to prefer to not print anything. And it is hit and miss with getting the summary via email also. Also because they are an emergency facility, they post on the walls and doors that there may be a long wait due to possible emergencies coming in. I usually have waited no less and 1 hour and as much as 5 hours during my appointment. There does not seem to be a option for a quicker turn around.

My puppy was listless and could not stand, unresponsive at times. My family vet is fantastic and…read moreafter running some tests he recommended going to this ER trauma center. The minute we arrived they immediately took care of my dog; from the medical assistants, front office personnel and major kudos to Dr. Jess! This group of professionals showed such care, kindness, and compassion, keeping me informed about everything. I am pleased to say my puppy is back to being happy and healthy thanks to this great healthcare group as well as my family veterinarian, Dr. Grover. What a blessing to have this great team in our area! I definitely give them five stars!

I have been here a handful of times and the staff is always super kind and attentive. The service…read moregiven is always above and beyond from all staff, especially the front reception team. Everyone here genuinely cares about the animals. They are honest about what they think is necessary and when they think you can hold off on certain things. Keep in mind it is an EMERGENCY clinic so if your pet is stable it may be a longer wait even if you came first. Much love and thanks from Rosie & the fam

Their primary and only concern is money at every step of the way they make sure that you understand…read morehow much you owe them and can pay them before even discussing treatment or the health of your pet.

Great hospital with very caring staff. Facility is very clean and we felt as though we were in…read moregreat hands. Hospital food was actually extremely good! I spent the night with a friend who was injured in a skiing accident and they provided me with pillows and blanket to use on a pullout sofa/bed.

I had a very concerning experience with Dr. Lees during an ER visit and feel compelled to share it…read more I came to the ER with a deep laceration on my knee from a ski accident. During treatment, several things made me question the quality of care I received. While suturing my wound, Dr. Lees asked the person who was with me, who is not medical staff, to assist instead of bringing in a trained hospital staff member. She also repeatedly broke sutures while attempting to close the wound. At one point, she left a pair of suture scissors in my bed, which were later discovered by an X-ray technician. At the time, I trusted that she knew what she was doing and did not question her decisions. Looking back, I regret that. After leaving the hospital, I shared photos of the stitches with family members, who immediately noted how poorly the wound had been closed. At the time, I was only concerned about proper healing and regaining full function of my knee, not the cosmetic appearance, which is why I did not seek a second opinion right away. I was not prescribed antibiotics upon discharge. I continued to experience pain, was unable to bend my knee, and could not walk without assistance. Despite this, I followed the timeline I was given before seeking follow-up care. When my primary care doctor removed the stitches, the wound had not healed and was still deep and open. Both my doctor and nurse were alarmed by the lack of antibiotics and the quality of the suturing. I was referred to a dermatologist, who had to redo the repair using absorbable stitches beneath the skin as well as a new set of surface stitches. The initial repair did not include these deeper stitches. As a result of this experience, I have been in pain for about two months and have had limited mobility. I strongly believe my recovery has been significantly prolonged due to the initial treatment I received. After going through all of this, I later shared the full experience with friends and family members, including several who are doctors or closely connected to the medical field. Their reactions to the overall situation were consistent and concerning, and their feedback is what ultimately compelled me to write this review. This was an extremely disappointing and alarming experience in what should have been a standard ER procedure.

Get a compassionate nurse!! I have never had such an ignorant nurse!! My daughter went in with a…read moremigraine, which is easily treated with a migraine cocktail instead they did a zonfran and a pain killer that didn't work. When I told her she was still in pain and asked for the migraine cocktail. She was very rude and said did you even talk to the doctor when he came in after the cat scan results. He never did come in. We went over the hill to a sterling medical and they had her treated and out of pain in 15 minutes and were very kind and compassionate!! If negative stars were an option that is what this ER would have gotten.

Abhorrent! I have not had a single experience with Brigham City Hospital where they didn't…read morecompletely screw up the billing and send me to collections. Honestly, its usually within the first week. I don't think they even try to do billing. Just send you off. Then you start getting these lovely calls, emails and text messages from "The Hospital". When you go in, they look at your bill and say "It's Paid". So, why do I have collections agencies bothering me and it says from "Brigham Hospital"? Maybe its the doctor or maybe its the ambulance if you needed one or maybe someone else. Why does it say "Brigham Hospital"? I dunno. Then you have to call everyone trying to find out who is threatening you only to find out it is 3rd parties that you have absolutely no idea or bills from. You call them and ask why are you billing me $5000??? Well, it shows here you have no insurance!!! Oh, once again, Brigham Hospital made sure to contact insurance to get themselves paid but didn't pass the information on to the Dr., the x-ray tech, the ct scan or mri tech, ambulance if you needed one or the follow up hospital because Brigham Hospital only handles the most minor issues and bills 10x. If this were a one time issue, I'd be understanding but I've had this experience at least 10 times now and everyone I know has the exact same issues all with Brigham Hospital! I think they might have a chronic case of Cranial Rectalitis that they just can't fix. When the majority of people you speak with have decided that if I have 30 minutes to live and can't get to Tremonton, Logan or Ogden then there's a huge decision to be made... Do I just say screw it and die or do I deal with Brigham City Hospital??? This isn't a joke. I know people who've had so many bad experiences with this garbage dump of a hospital that they literally weigh the severity of the injury and whether they can survive 30 minutes to go somewhere else. All I can say is that I have never in my life dealt with such ineptitude, gross negligence and just a complete lack of "Give a Shit" anywhere in my life and unfortunately, I think the vast majority of people in Brigham feel the same way. I hope you arrogant, ignorant people are proud of yourselves. I'll probably choose death over another visit if that is the only choice.

We took my wife to Brigham city community Hospital after having a completely horrendous experience…read moreat Ogden regional Hospital. The staff were friendly and kind they listened to my wife and cared about her as a person. We got there when there was no emergency line, and they took us right back. The staff were attentive and did the how they could to make my wife comfortable. This is an exemplary facility. Dr. Tormond was wonderful, and Gill the ER Director even stopped by to make sure that everything went well and we were treated well. I cannot recommend this place any higher.

Had one of the best experiences here yesterday. We were on a trip at Yellowstone. And on our last…read moreday, when we had to drive to Salt Lake City for our flight, my daughter woke up with nausea and vomiting. We decided to drive and see how her sickness progresses. We had to stop few times on the way and finally went to the ER. Luckily, they weren't very busy. We got checked in and taken to the room in 10 min. The nurse and MD were both very nice. Once they found out that we had a flight home in just a few hrs and still had a way to go to SLC they took care of us pretty fast. Basic labs were done in 10 min and I was given copy. Thank you very much for your assistance!

Went in today for a severe sore throat. I was seen by Dr Peterson who wasted no time in diagnosing…read moreme. He said this was super serious, if it went on further I'd be going to the emergency room for emergency surgery. I was completely shocked after visiting another instacare being told to wait out the viral infection on day 2 of being sick. I'm so glad I went for a 2nd opinion. This was day 12 & I felt hopeless and fearful I was just going to be told to wait it out. Thank God for Dr Peterson taking all this away & giving me the care I so desperately needed. I feel super blessed and lucky to have walked in there & to find a Dr specializing in sore throats. He said I had bad luck because he only sees this maybe twice a year. But I also think I had good luck to get him as my Dr today. I can't thank you enough Dr Peterson for my experience today & for my future health. I'm so grateful. Also shout out to Nurse Taylor S. She checked me in & was super friendly & most importantly caring. That was our first sign that we were going to have good care. She checked on us throughout the appt and made me feel like my care was important. Thank you so much for that experience & your kindness.

The way they run the InstaCare/kid care makes no sense. We come in with 2 kids in front of us, and…read more6-10 adults come in after us, yet all of the adults are seen before we even go back. I would think that sick kids would be just as big of a priority as the adults, they do not make you feel that way.