This is a local jeweler in my area and they have fixed so many things for me and they've done an…read moreexcellent job and reasonable prices! Very honest! I had a piece of costume jewelry that needed a tiny repair. I walked in. They fixed it and did not charge me a thing! They are amazing. I highly recommend this jewelry store.

Excellent customer service. Took a watch in for a battery and it only worked for a week. Returned…read moreit and they graciously replaced the battery no charge

Was in the area and wanted to get a metal tested for its contents and they tried telling me it…read morewould be a 20$ fee just to test it what a joke

I had such a lovely experience working with this jeweler. They helped me recreate a ring and even…read morehelped with some improvements. They finished it before my deadline and even sized it down when I found that the size I asked for was a little large. Definitely a place to check out if you are looking to do a bit of custom work.

As long as I live here I won't go anywhere else. Very nice service and very knowledgeable. Even…read moretook the time to explain things to me I didn't know.

Very friendly, knowledgeable and fair prices. I sold some silver coins at here and had a very good…read moreexperience.

My husband has purchased me several gifts from Lewis Jewelers. Katerina is fantastic and has…read moreprovided phenomenal service and advice. I have also made purchases over the years. We have been loyal customers for many years because of the phenomenal the customer service!

make this your Jewelry store and you won't be disappointed. Quality selection and amazing staff…read more Nicole is who we have used and be sure to ask about getting a wish list started.

I would like to recommend Acori consider some updates in…read moretheir store. Visited during Shop Hop after a few years & was again hit w/the same old moldy smell in their store. It wasn't pleasant & definitely not inviting. Would like to support local businesses but they need to make some changes & update their store atmosphere!

I don't think the jeweler is a master craftsman. I received shotty work -- see pics…read more I was charged an insane amount for minimal work. They fixed a bail and soldered the pendant back onto my own necklace. My bill was close to $140! See pics for visual of the bail. When they soldered my necklace back together, it did not come back as one solid piece. My necklace was purchased one month ago and he basically screwed it up. Now all I see is the solder drop. My story... I took to Facebook in search of a local jeweler to fix an heirloom necklace that I received after my husband's grandmother passed away. You can tell she cherished the piece because the bail was almost worn through from her wearing it so much. Basically, this is a prized possession. Acori had mixed reviews online. Some said they were great and others said they were overpriced. I can attest to both of those! The staff was very friendly and pleasant to work with. They took the time to answer all of my questions and even discussed a custom piece. They had the bail fixed by the next day but were unable to fix the chain. They said the chain was too worn and kept breaking. So upon pickup, I brought my own chain with me and had them put the pendant on it. I should note that I got this chain for Mother's Day from a different jeweler. All rings were solid pieces and I expected to get the necklace back in the same condition as it was when I brought it in. The lady at the front explained that the pendant would be permanently affixed to the chain, which I was happy with. When I got the necklace back the chain looked broken, so I sent it back. When she brought it back the second time it had a drop of solder on it. So now, it doesn't look broken but it's not smooth at all and does not look like good craftsmanship. They also cleaned my wedding ring while I waited. They stuck it in the ultrasonic cleaner and that was it. My last jeweler would have buffed and polished the gold but Acori did not. So now, I have a clean stone but the gold is dull. With the chain they couldn't fix, they told me I could sell it back to them. This is an 18" 14K chain -- they offered me $17 for it! #disgusted I'm well aware that the resell value on jewelry is very low but $17 on a necklace they could turn around and sell for $200 it's ridiculous, a slap in the face on my prized possession. I also discussed having a custom ring made with my children's birthstones in it. Come to find out this piece was not custom at all, they just found a ring from another jeweler and would have had the stones put in it. $645!!!!!!!! This is a very dainty ring so idk where they get off charging that much?? I then explained to her that I wanted to use the gold from the necklace they couldn't fix, have it melted down, and made into the ring. She told me they did not like to melt down gold and reuse it because they are unsure what it is mixed with. Basically this shop appears to be a diamond dealer and not a craftsman.

You'll never find the jeweler to perform the "annual inspection and maintenance." I put a…read morethree-star for the manager and sales guy that sold us the jewelry and they're not there anymore, so... Greeted(?) by the bouncer who didn't know I had an appointment, not really an issue for someone like me but I figured they would know of appointments and if the jeweler was in. Which is what the front desk asked with an inquisitive bad attitude that was clearly pointed towards the bouncer. Anyway, you'll never get the jeweler. My wife has been able to get ahold of the jeweler a total of 3 times in the eight years we've been married. She should have been able to see him at least 8 times including today, right? Believe me, she puts in the effort and I'm done hearing about it. About my wife's wedding ring bumming her out, I'm tired of hearing about it. About an agreement that was contractually made and not being fulfilled, get it? Yall aren't running the store correctly if all you have is one jewelry technician. And it does seem as though they only have one guy there, said he was off attending training... he's off Sundays and Mondays, and don't make a reservation online, it's better to call. I mean, are you running a business or doing what the jewelry tech who's in training (and according to some other reviews he's not that good) says? This location is in the middle of Baybrook Mall area, it's not a cheap area. Having the bouncer at the door and not at a clipboard with additional responsibilities might be a myopic take. Are yall going to be the first store that drags down the value of the area? You gonna tank a jewelry business you've been blessed with and the surrounding area with it? Doesn't sound like people who should be responsible trading diamonds and large quantities of revenue. Sounds like you're not appreciating the blessing you have. Why would I shop there with a bunch of people who can't see the good things they have in their face? How are they going to take care of the things they promise me if they can't handle scheduling? Oh, wait! They didn't take care of my things they said they would! Silly me, this store is already like that! How could I miss that while typing it down! Haha, lol.... It's not great, they're so ready for thieves they forgot they sell services and jewelry.

We bought my wedding set a few years ago. We were treated like royalty when we were buying it--…read morehowever have had nothing but problems since. I have had my bands put together and it was done so badly- not only does it make my ring set look terrible, it's actually broken. We took it in yet again today- we were really hoping to see about getting some type of credit to upgrade my entire set (aka they would've probably made more money off of us) however they refused to do anything except fix it again. This experience has been frustrating, time consuming and down right ridiculous.

I used to come here because they are honest, now I also come because they are kind. Above and…read morebeyond service from Brian today. Huge thanks for all your help. If you need jewelry or watch service or sales go here.

Very satisfied with service, nice people, polite and good service we will go back if needread more

Great customer service.I was greeted by staff very friendly.I was serviced very quickly and was…read moreable to leave with no waiting.

This shop is so cute! They have a great selection, and the service was outstanding! We will…read moredefinitely be back!

I saw a previous review on here about someone saying that Amy was not polite, and I wanted to say…read morethat we discovered the absolute opposite. In fact, everybody at the store was incredibly kind, helpful, and I would recommend them 100%. Amy herself was so kind and warm hearted, had a lovely conversation with her while waiting my turn for pick up. I bought my first James Avery bracelet at the Houston airport over a year ago, and this was my first time going to an actual store. I live in Minnesota and stopped here while on vacation. If you are looking for a unique souvenir, I could not recommend their bracelets and charms enough. And this location is A+ for customer service of any retail outlet I have ever been to.

Came in to put on charms , Barbara was so nice and helpful I loved her, first time customer service…read morehere was memorable!

The only place I shop!!! I completely trust the owner!! I love this store!!! I have purchased…read moregold, silver and diamonds from here. The only place I recommend!!

Definitivamente recomiendo. siempre me pagan muy muy bien pregunten por Diana , es muy amableread more