There is a major safety concern in the pool area. The hot tub is currently drained and there is no…read moresignage or anything blocking entry or access. The hot tub is about 4 feet to the right when you exit the women's locker room. without a barrier or signage, someone could easily slip into the empty hot tub and fall directly onto the tile. Additionally, there are towels laying in the hot tub that look like they've been there a long time. It's simply gross. So in addition to the safety hazard, it's a real eye sore as well.

Switched over from LA fitness and I'm so glad I did! They offer so much more machines and they have…read morechild care. Which was the main reason for switching over. All the staff in the childcare are so sweet and my girls love going.

Kids Club Windermere is awesome. They have fun, engaging and…read morekind teachers. The room is clean and safe. They always have a different theme to keep it interesting. This month was " every day is a lucky day in kids club" The kids were all entering a coloring contest with prizes, such fun!

Poor communication, rude and unfriendly attitude The people…read moreat the front desk are very rude and customer unfriendly. I had 2 free passes from the advertisement they did on Facebook. Day 1 - I faced no concerns and they also confirmed that I have another free pass that I can use. When I come the next day, they refuse to honor the second day free pass. They did not even bother to see my free pass email that was unused. They showed no commitment about the confirmation their own staff gave me that I have another free pass. The manager was not present and did not pick up the call. They are just making fool of people with false information. Waste of time. Beware of joining them. The only reason I was planning to join this gym was because of proximity to my home. I would rather go to other gyms who are much more friendly.

I have taken Jazzercise classes in multiple states and was thrilled to find near me. Great…read moreatmosphere. The customers and instructors are so friendly. It's a great community.

Such a fun facility! No pressure, no judgement, no pretense. Come as you are and work at your…read moreown pace. The instructors are motivating, pleasant and fun! The studio is well organized and efficient. You will leave with a bounce in your step and a smile on your face. It's a VERY nice community! Highly recommend!

This is a super great place to work out. My fiancée and I work out in here quite a bit and like it…read morea lot. The staff and regular gym-goers are all pretty nice. Here is what you need to know: -Tons of cardio equipment -Tons of nice weight machines -A very large free weight area (yes you can squat & dead lift) -On staff personal trainers (cost extra) -Variety of fitness classes (including spin classes) -Nice locker-rooms with ample restrooms and showers -Saunas They do not have a pool, hot tub, or basketball gym... but there is another LA Fitness like 15 minutes away if you really want all that. Also - they do get quite busy around 6pm-8pm on Monday-Thursday. Bottom-Line: This is a nice gym with all the things you're going to need to work out. The price is fair. Not sure why people wouldn't give it 5 stars unless they 1) have unrealistic expectations 2) are a snowflake or 3) didn't read their contract when they joined. Solid gym - Can't go wrong.

needs new/more cable machine accessories. has one straight bar for the entire gym like wtf…read more other attachments/accessories falling apart and squeaks every single rep

The customer service is not great - I went in inquiring about a membership and the front desk guy…read morecouldn't care less about me. He shrugged and said "just do it online." This gym also has a smell of cat litter. Not sure if it's the rubber floors or what, but the bottom floor really stinks. Other than those two, a gym is a gym and I'm there to work out. The sauna is nice and gets very hot.

Love to pop in here for a solo workout or for their Fast-Twitch 60 minute circuit classes offered…read moreMondays, Wednesdays and Fridays. The owner, Dan Owens, instructs these classes often and will absolutely crush your upper and lower body in the best possible way. He is extremely knowledgeable and dedicated to making sure every person in the room knows what to do and helps with form if necessary and welcomed. Another great perk is access to the locker rooms and saunas. I feel the entire facility is kept clean and organized. I love the big windows everywhere which allow for a ton of natural light to come inside. I also enjoy using the indoor/outdoor green space on the bottom floor which has a garage door that can open and close depending on the weather. Very nice during Spring, Summer and early Fall. I never feel like I have to wait for equipment to free up, and they do offer complimentary towels at the front desk upon check-in. This athletic club is on ClassPass and I typically just purchase gym time using a couple credits or I sign up for the circuit or conditioning classes.

I called and asked about Planet Fitness' age policy and explained that my ten year old was…read moreinterested in learning about fitness and wanted to start working out. The young lady I spoke to said that was fine and even suggested the Black Card membership and I could bring him as my guest. I drove across town, picked my son up and drove to Planet Fitness to check it out and sign up if we like it, only to be informed that the minimum age was 13. Thank you for wasting an hour and a half of my life. Guess which gym we will NOT be signing up to when he turns 13.

"My gym has 3 power racks and 3 squat racks" "My gym has a…read morelot of Smith machines." "Oh, you go to Planet Fitness?" Ok, Planet Fitness has earned all the jokes at its own expense by promoting it's "judgement free zone" while at the same time judging the "lunks" who frequent traditional gyms. Gone are free weight bars, squat racks, and heavy dumbbells. So it's definitely not a lifter's gym, but this location does its part in providing a good, clean environment to get a workout in. The full time staff are super friendly and do great at providing quality customer service. The part timers, not so much. This gym is super clean and they do a lot of work to keep it that way. My only real gripe is they only have one pec deck fly machine, which is actually two different exercises, and is almost always in use. One more machine would make a big difference. I wouldn't recommend the personal trainers at this location, I've seen them really do a disservice to their clients when it comes to teaching proper form on machines, cables, and free weights. For $20 a month the membership includes tanning, hydrobeds, Massage chairs and red light therapy. That's a great deal. This has been my first experience at Planet Fitness and I think the staff makes this location a great pick. Great people, good gym.

Worst LA Fitness close by my house. Who wants your music these days? Everybody has his/ hers…read moreearplugs. Their music is way too loud that even we turn on our iPhone very loud can't cover their lousy music. Front desk receptions are the worst in the area as well!

I don't know who is the manager in this location. I want to tell you you have one worst and the…read moreworst front desk staff . She have short grey hair and wear a pair of glass and she have such an horrible attitude when I told her I can't download the APP to check in. By the way her nationality is Caucasian ! I want to write down her name but she doesn't have name tag on it. She also told me I'm wasting her time to give my phone number to her to check me in! I need to download the APP on my own! EXCUSE ME??? Can you tell me who training her??? Sorry to tell you this is your job to help the customers to resolve their issues! Please learn how to be professional and learn how to use your system! Not just chatting with you co-workers or sitting there like a Robot during your work!

Robin has been training me for 9 months. She's fantastic. When I started with her I had been doing…read moremy own plans, but I was having trouble meeting my goals. I knew I needed someone who could not only give me the right training plan, but could also help with nutrition. I had a target to lose 12 pounds in two months prior to a special event. I utilized not only Robin's training sessions twice a week, but also hired her for her nutritional plan. She gave me the tools I needed to make sure I was not only eating the right things, but also eating them at the right times. The combination was perfect and I hit my goal. I continue to work with Robin to maintain my weight goals and increase my strength. Her variety of exercises keep me from getting bored and her flexibility of in person and virtual training is a perfect fit for my schedule.

I can't begin to express the enjoyment of working out and getting strong with Robin! She has pushed…read moreme and helped me recover from a very difficult surgery. I feel stronger and more capable than I thought I would be at this stage.In addition to that she is such a sweet and cheerful soul. She is a perfect balance of encouraging and energetic with compassion and understanding. I highly recommend Robin to anyone looking to begin, return, or build upon their current workout regiment. You will not regret it!