Always makes appt available as soon as possible and gets work done at a fair price. Would recommendread more

Garage did not open at time stated. We waited and finally left at 1015 and no one still there. Very…read morefrustrating.

I am extremely disappointed in Don's Auto Service. When I arrived I was told by two employees that…read morethe estimate on my car would be free of charge. That turned out to be a big fat lie. Apparently only a "walk around" estimate is free of charge. If they open the hood and actually look at the engine, there is a $150 charge. Seriously? Aside from that, they ripped the glove compartment out and left it on the passenger-side floor. We obviously will not be back.

I have a 1973 Ford F250 that needed to have an exhaust manifold gasket replaced , a very difficult…read moretask on an old truck as the bolts are rusted but not for Don's service team. I spoke with Scott he agreed to tackle the job He also adjusted the timing and changed to oil, replaced value cover and head gaskets. The truck now runs like new. I highly recommend Scott and his team at Don's Auto Repair they offer excellent customer service !

We called Ray because my partner's car would crank but not turn over on a Sunday afternoon and he…read moreneeded to get home, a 2.5 hour drive away, for work. The problem was a bit of a mystery, after Ray had tried all the basic stuff (fuel pump, relays, etc) and took a lot of work to resolve. Ray showed up very quickly, brought parts, tried some stuff, bought a few more parts, tried a few more things and... after some more parts-buying and stuff-trying (keeping us in the loop the entire time about why he was doing this or that thing and giving us the option to not keep going) he was able to fix the problem, explain what he fixed in simple terms, and give us "things to look out for" as my partner drove home. He made it home with no issues! Ray's prices were super reasonable considering he was doing the work on a Sunday afternoon in the road in front of my house. He was tenacious about getting to the bottom of things and his knowledge of cars is encyclopedic. Really good communicator, friendly guy, I would absolutely use him again for anything from routine work to something more complex.

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!

Like many I was on a ski trip in Jay Peak with some friends and my husband's truck starting…read moreoverheating on our way to the mountain. We were stressed about getting it fixed because I had a flight the next day from Boston and it was Sunday so every repair shop was closed. We were lucky enough to notice Lutz's bay door closing as we passed and quickly pulled in. The shop was closed, but the owner went out of his way to help us. After taking a quick look, he let us know it was a coolant leak and he would work on it the next day. He set realistic expectations and was kind and thoughtful. He had the truck fixed and ready to go the next day, and was very reasonably priced. If you're in a bind or just looking for some general maintenance, we couldn't recommend Lutz Automotive enough!

Absolutely wonderful service at Lutz's Automotive! We were at a conference at Jay Peak Ski Lodge…read morethis month and got a flat tire. Apparently tires are one of the commodities that are in short supply due to Covid. We called several places and Lutz's Automotive was able to order a tire for us and have it there the next morning. They were super helpful and very friendly. Their service was outstanding and we felt like they really cared about our issue. Several service technicians jumped in to help change the tire and then they even drove it to make sure everything was set correctly. If there was a higher rating than 5 stars these folks deserve it. I wish we lived closer to these wonderful people but Virginia is a bit far to drive. Ryan and Derrick we now feel like we have friends in Vermont! Outstanding!

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.

I have used Flash for everything from my Stihl chain saws to putting a engine in my Subaru after…read more230,000 miles - and just about everything in between. Snowmobile are a specialty. Trailer your sled in and ride it away. It true Yankee tradition, Flash is honest in his appraisal - sometimes to a fault - and very reasonably priced. Make an appointment at least a week ahead of time as he is busy and treats all jobs with equal dedication. If you have a mechanical challenge that no one will tackle, Flash is your man.

Mark is an excellent mechanic! He is extremely honest, and will do whatever he can to accommodate…read moreto your schedule. He is also the ONLY person that I will ever buy a used car from; he's very trustworthy and does not have any lemons on his lot . . . EVER.

My power steering appeared to be broken as I could not easily steer my Lexus GX470. Mark…read moreinvestigated and determined the problem was the steering wheel shaft needed lubrication. He lubed it and sent me on my way with minimal cost. Very honest shop I use for all of my vehicles. Highly recommended.

Best Auto repair business! Clean waiting room, reasonably priced, exceptionally nice employees and…read moreowner!!!

Amazing service! We had an emergency service need with our RV and we were worried because we were…read moreso remote! What an amazing experience! Can't give this auto repair service any less than an A+. Thank you so much for making us road worthy! You are the best!

I called before I went and he said bring it down and he will see what he can do . I brought it…read morethere and he looked at it and said it was missing a front brake pad. We went in the office and they were looking up the part and then he got very mean and yelled at me that he didn't have time to look it up and I needed to find the part and get my scooter out of his garage now !!!! I suffer from PTSD because of people like you . I was polite until he started yelling at me . This is not ok . I am mentally and physically disabled . the only time I could hear him speak is when he was yelling at me . It was the older man that was abusive to me and I did nothing wrong again . THIS IS NOT OK .

Update: We needed to buy snow tires and get them put on, and both places I called in Burlington…read morequoted me $500+ for their cheapest tires plus installation and tax. We just got 'em done at Craftsbury Garage for $392 total, and in about 30 minutes. Totally worth the drive. Thanks again, Paul and Carol!

We've always had great service with the Craftsbury Garage. We've bought three of our cars there and…read morealways found them to be upfront, honest business men who go out of their way to provide excellent service. They'll pump gas and do all the basic maintenance a car needs and they are always good about calling to authorize unexpected repairs they find before they do the work.