I am extremely disappointed in Don's Auto Service. When I arrived I was told by two employees that…read morethe estimate on my car would be free of charge. That turned out to be a big fat lie. Apparently only a "walk around" estimate is free of charge. If they open the hood and actually look at the engine, there is a $150 charge. Seriously? Aside from that, they ripped the glove compartment out and left it on the passenger-side floor. We obviously will not be back.

I have a 1973 Ford F250 that needed to have an exhaust manifold gasket replaced , a very difficult…read moretask on an old truck as the bolts are rusted but not for Don's service team. I spoke with Scott he agreed to tackle the job He also adjusted the timing and changed to oil, replaced value cover and head gaskets. The truck now runs like new. I highly recommend Scott and his team at Don's Auto Repair they offer excellent customer service !

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.

I will try to express in words how impressed I was with this garage. I needed my winter tires put…read moreon, and someone suggested that I give Soulier & Son a call.. I made an appointment for both my daughter and me, each for an hour. As soon as I got to the garage, they took my car back immediately, and it took just under an hour --no fuss, no muss. I had a problem, though. The night before my daughter slid off a slippery road and damaged her front passenger-side tire, she could not drive the car. I explained this to them, and won't lie, I was expecting them to say it would take at least some time to get it in and fixed. Nope, they said , we will give you a call when we figure out what is wrong. They fixed the damage, changed her tires and oil in no time. It even cost less than I was expecting. They were fast, efficient, helpful, and friendly. I was very impressed and will for sure be calling them for my car needs in the future

Always makes appt available as soon as possible and gets work done at a fair price. Would recommendread more

Garage did not open at time stated. We waited and finally left at 1015 and no one still there. Very…read morefrustrating.

What a solid family run small business. All my experiences have been great with this repair…read morefacility.

RUDE. INEPT. Expensive. Avoid! They will hide, bury, and argue their mistakes until you go away…read more And charge you for the time! Zero accountability and that's IF they don't change their mind on even doing the job weeks later after you expected it to be done. You will get no apology from them. ONLY reason why YOU are wrong. Incredible!

John Routhier is a good guy! He speaks French also has good Intel on local skiing and everything…read moreelse . Friendly old time service spot been there since the 1940's. If he can't help you out he will point you to someone that can !

He has always been the facility in service, reputation and quality. We highly recommended.read more

Very quick and courteous oil changes and they pump your gas with a smileread more

Update: We needed to buy snow tires and get them put on, and both places I called in Burlington…read morequoted me $500+ for their cheapest tires plus installation and tax. We just got 'em done at Craftsbury Garage for $392 total, and in about 30 minutes. Totally worth the drive. Thanks again, Paul and Carol!

We've always had great service with the Craftsbury Garage. We've bought three of our cars there and…read morealways found them to be upfront, honest business men who go out of their way to provide excellent service. They'll pump gas and do all the basic maintenance a car needs and they are always good about calling to authorize unexpected repairs they find before they do the work.

Monday august 19th I went to auto outiftters after leaving a voicemail and never receiving a return…read morecall. I had dropped off my husqvarna chainsaw about 2 months prior to this becuae f and m repairs in north troy closed down and I was recommended to this auto outfitter guy; and was told they were ordering a part and it took weeks after weeks to receive my saw back. Finally after the long wait and endless phone calls I finally receive my saw and when I get home to use it the chain is completely loose where it would of whipped off and the bar was hardly in place with the nuts on a quarter turn and the chain left unsharpened. I thought well that's kind of bad customer service already since I dropped it off in the beginning of summer and missed out on cutting trees because this "mechanic" took 2 months to order a plastic part for my saw and never even installed it correctly.the least they could of done was have the saw ready to run so I can see it test ran. I go back and ask the guy to show me what he did to fix the plastic piece on the saw that makes it engage and stop and he became wvwry unprofessional and argued with me the customer who payed 150 dollars for work that wasnt properly done. This guy has customer service issues big time and should stand behind his work. The guy calls me a liar and says I broke it and he wont fix it or give me a refund and said leave me store before I call the police. He then decided to say the saw works you broke it I cut a piece of wood in the back before it was picked up and seeing cameras all over I asked if he wouldnt show me proof he ran the saw and cut wood. The guy turned red in the face and told me to leave his stow and slammed my saw on his counter and refused to give me back my money or stand behind his product. Overall the guy took over 2 months for a fox f and m would of done in a week and he called me a liar and took my money for faulty work and when I asked for him to male it right he threatens me with the cops. This guy is no good I would totally stay away from this business. Do not recommend anyone to go here unless your willing to take a gamble and see what mood this shop owner is in that day. Best of luck to anyone who is willing to give this guy a shot. I was planning to purchase winter tires there but he lost my business and I'll tell anyone I know stay far away from there! You've been warned. I'm out 150 dollars for a chainsaw... I wouldnt want to trust then with my daily driver vehicle. Stay away from this business!

Came here to get a remote starter installed in my vehicle. A year later, I realized that the system…read morewasn't wired correctly after car started overheating due to radiator fan engagement failure when car was remotely started. The issue was promptly resolved by the techs at Auto Outfitters once I alerted them of the problem. I have to give them credit for taking care of the mistake quickly. However, I would like to have seen them go the extra step and provide a small store credit towards my next purchase given I was with a malfunctional system for over a year.