Everyone was professional and very helpful. The cars are amazing to drive! An experience to…read moreremember.

The service manager (Jarred Nugent) and the general manager (Henry Noel) need intensive training on…read morewhat customer service is, integrity, and how to deal with customers. The service dept is horrible. I only went there because I bought the car from Flow Honda in WS and I live in the Raleigh area. All the times I have been there I have had an appt for an oil/filter change. At one appt it was 2.5 hours for an oil/filter change; utterly ridiculous. With the modern tools they have that should take 45 minutes at most. I have never seen such dancing around issues and taking a position that they are right when evidence shows clearly they are wrong. The general manager said they found an alignment issue on my car when they didn't even mention it and it isn't on the service ticket. I was the one that pointed it out. They recommended just to get new tires, which of course would not have fixed the issue. I have a video that shows their recommendation on this. And don't expect them to return any calls or voice mails. Long story short, take your car anywhere else but here. I have had good experiences with Flow Honda in Winston-Salem, but Flow Mini in Raleigh is horrible.

This place is hidden gem for Raleigh. They are very honest and take care customers like family. I…read morework with them nearly 10 years and always offer me all options to choose. Their labor and prices unbeatable. Thank you.

DONT NOT COME. Went to take my truck for an inspection and said yes in the begging but then out of…read moreno where they say they can't do it because they are "too busy" saw them watch Netflix on the job.DONT NOT COME I WARN YOU

Easy-stress free Experince !…read more From day one I entered to get an estimate and share the damage with them about my car. I called many of the other stores in the area, and the store was the only one able to receive my car in a weeks notice. They were a courteous and very friendly receptionist shared good story with me & offered me a drink and a pick up to call enterprise to pick up my rental car on the day of the drop off. Everything is really good about this place, everything done very well; from their service to their professionally done work. The only feedback I have and could be based on them being busy so I'll give them the benefit of doubt, they don't communicate updates unless you called them orders orders near completion there were a few things and changes in the initial estimate which was double the estimate I wasn't aware until the day of the pick up. I also asked for a part from my car to be fixed that wasn't part of the damage and it was just something cosmetic from the past and they said they would fix it but then they weren't able to and they said they thought I didn't approve. But it in general it is important to highlight that their communication is very well and Taylor was amazing at responding either through text or through phone communication on any issue or any concern and welcome to come back for any issue and coming back and I was traveling so from my friend picked up my car. They were very few interior pieces that were not put back that it took on another quick visit to put back in place and a few scratches by the door that I'm very confident that were in there but they're very flexible I believe so. P.S I will add photos soon

I have had to use these guys twice for two different fender benders. They did such a good job the…read morefirst time, I knew I'd go back to them if I ever needed them again. My car is a special edition with a special paint and they matched it perfectly. She looks brand new. And the best surprise was when I picked her up they had detailed the inside AND the outside. What they didn't know was that I was planning on selling the car as soon as I picked it up because I needed the money. The detailing was sooo good that it sold in just a couple of days! And the car was FILTHY! I have two huge white dogs so there was hair and drool everywhere. They must have spent so much time making it look good. What a nice touch for their clients to get their vehicle back spotless. Thank you guys so much!

I had an absolutely AMAZING car-buying experience with Marcus at Lexus on Capital Boulevard in…read moreRaleigh! I called him on Friday with a list of my must-have creature comforts, and by Monday--voilà!--he had everything ready for me. Not only did he listen , but he delivered exactly what I wanted, with a few great options to choose from. The entire process was seamless, stress-free, and truly centered around excellent customer care. No hassle, no pressure--just top-tier service from start to finish. If you're in the market for a car, do yourself a favor and go see Marcus. I'd recommend him to friends, family, and even strangers without hesitation. Trust me--you'll leave a HAPPY customer!!!

My Lexus 2020 went in for repairs. It was over the warranty mileage and they wouldn't honor the…read morewarranty. (Just want my money ) so now I'm having to try and pay almost 5,000 in repairs. So ridiculous. I questioned if they have help with repair payments to I can have my own vehicle. Just crazy!! Beware.....

Always prompt and courteous service that I have experienced at AJZ over the years. Their…read morediagnostics are to the point and extremely accurate. AJZ quotes and pricing are more than competitive. They should not only have a 5 star rating but given another star for doing a great job on a daily basis. Services Performed over the years... Tires, Electrical, Auto engine diagnostics, General repairs, Wheel alignment, Brakes, Air conditioning, Battery, Oil change and various filters, belts and hoses.

Took my car here for the first time to get a back tire patched from the inside where a plug was not…read moreholding. They told me my two year old tires were dry rotted and i needed to replace all of them. I knew this was not true, got a second opinion and also got the hole patched from the inside as i had asked AJs to do and my tires are just fine. Be careful if you are a woman, they think we are idiots. Most definitely will not return, they have lost all of my service.

I have had quite a few services performed here on my vehicle's and it's been a very amazing local…read moreservice station. It's been on my mind to write another review from an unscheduled stop right after Christmas. My daughter hit something with her car and broke an aftermarket rim. She's in college a few hours from home and needed to get back after her break. I had a new wheel ordered and paid for overnight delivery but could not find anywhere to install it. Every where was closed. I stopped by here and happened to run into an amazing gentleman that saved my entire day. The shop was closed but he was working on his personal vehicle for a trip to go see his daughter in college from what I remember. He opened the shop to remove the old rim and tire and mount the brand new setup for us. I have thought about this quite a bit and I'm always so thankful every time I go by and think about that day. An extremely kind gesture that saved so many things going wrong that day. I had a wonderful conversation with him as well. He stuck with me and helped me and I just wanted to Thank him and the wonderful family oriented establishment. They are incredible people and he didn't even charge us. I wanted people to know how great this place is and send as much business as possible their way!!!

My Car maybe cool for now, but I'm still Steaming!!!!…read more I dropped my car off Tuesday June 26th, 2024 and explained that my car was overheating and blowing hot air. They could not see my car that day, but scheduled me in at 11am on Wednesday. CLAS did not get to my car to see the problem until Thursday. I patiently waited for days since the Jennifer (the office rep) stated they had 1-2 mechanics working. I understood and due to the heat I figured it would take awhile. Thursday I spoke with James and he stated that I needed a new thermostat and a coolant flush. Long story short, I got my car back Friday 6/28 and within an hour my car red coolant temperature light, windshield wiper light and engine light was on. It was like I was back to square one! My car started to steam and stall. I called CLAS and called Jennifer who stated that they will be there Saturday 6/29 between 8am-12pm. They did not show up at all. There was a sign on the door that they will be on vacation starting 7/1. I called numerous times. I could not leave a voicemail due to it not being activated( I wonder why). I drove my car a little without the air and it overheated within minutes. I waited til everything cooled down and checked my fluid levels. Ya'all! There was no antifreeze or windshield wiper fluid. Per Jennifer she stated that the owner looked at my car‍The way this experience has been going he probably did not put in a new thermostat either. Now they on vacay with the money I paid them and I have to wait til they come back on July 8th to discuss the matter. -Nena Smiley

If you want someone honest and skilled to really look at your car, Johnson's Garage is the place to…read morego. They take a close look, figure out the problems, and honestly tell you what's going on. You can stop by and they dedicate their full attention to your car. For everything other than a quickie oil change/inspection where they give just a moment to your car, this is the best place to go in Chapel Hill,. And you don't have to schedule a week in advance as you do for other places. In fact, you can just stop by (call ahead to check). Prices are reasonable and average for the area. (But you get more value from the personal attention here.) Downsides: The younger man looks at your chest occasionally and it took telling him several times that I knew how to check oil levels before he stopped 'teaching' me how to check oil.

Fixed many problems on scooter within 4 hours of dropping off!read more

Have had multiple transactions with these guys and they always have been super friendly, honest,…read moreand timely. Their repairs are top notch and they do not charge you for extras that are not explained. I trust them implicitly. Thank goodness there are businesses like these that you can trust because not only do I not know anything about cars... I don't want to have to.

Very friendly service and much cheaper than what I've paid before!! Would definitely recommendread more