Still going with 5 stars. I ended up buying a new to me black MDX, that I really love. It took me…read morelittle to no time and Kyle was willing to listen to me. I love cars and understood what I wanted in my next one as well as what my car was worth. I also had an offer from another dealer as a trade in which allowed me to recognize my boundaries. Once we got the car (which I love) I knew something wasn't right. Sounded like the rotors but with the mileage it didn't make sense. I ended up giving it a week and then ended up bringing it in. I was in fact right and the team worked with me to get it all fixed up in a timely fashion. They were apologetic and kind. Once again a 5 star experience!

I am a diehard fan of Acura and on my 4th Car. The customer service is…read moreamazing and servicing and oil change is so smooth.. the lounge is equipped with starbucks coffee , water and snacks.. I mostly drop the car and work from there. There are private rooms for meeting etc. Love it!

Excellent Service. Purchased two tires, and had two rotated…read more Staff is very good and ALWAYS helpful. Marie is OUTSTANDING at the front. Mini Cooper owner Dennis Mayfield

Sales dude has no chops for dealing with peeps. They have no electric cars at the dealership, I'm…read moretold they're not worth it. The greeter at the front is a doll, however. Best thing about the place.

I would 100% recommend this location! Even if it's an extra drive from your location choose it over…read moreeverywhere else. They offer top quality care and know what they are doing! The price is also fair and they know what they are doing very well! The vehicle came out great and they offered timely calls and service!

Best auto repair shop in the state!! Everyone here is extremely genuine and takes pride in helping…read moretheir customers to the best of their abilities. 100% would recommend anyone to utilize their services, 10/10 experience every time I've needed anything.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

Service is fast, friendly, great quality and great value!…read more MJ is great gets you in when you need service. Waiting area is nice or you can drop off pick up later. I got an oil change this time .

I am very impressed by the phenomenal customer care and service AUTOHAUS provides. Today was my…read morefirst time visiting and they really rolled out the red carpet for me. As a former Volkswagen owner, the importance of proper maintenance is crucial to preserving your vehicle. I read all the raving reviews from my fellow Yelp Elite and decided to bring my mom's car in for a check up and oil change. The service was phenomenal! The Lyft Concierge service was a lifesaver for me when working. The coupons help with savings and the customer lounge area is every woman's dream come true ! The fragrance they use for their lobby area is heavenly ! They got me in and out in no time. Thank you to the owner who runs a tight ship !

I highly recommend RDU car care. It is great to be able to take vehicle in and be able to wait…read morewhile the service is done without having to leave your car and arrange for someone to pick you up. And the service is done quickly. I also respect that they do not try to tell you that a service is needed just to get more money. The owner and technicians are completely honest and trustworthy.

they are super-fast and absolutely HONEST!!! ladies, no worries here... you can bring your car and…read morethey will only fix what or if something needs fixing. i was convinced that my car needed a lot of work done, but not only did they check it for free, they then told me that no work is needed. i would highly recommend this car repair service. they treat you like family.

Several great experiences with CF of WF. If you own a Ford…read morethen the BEST perk is the Mobile Tech Service...they come to your home and do the service. Amazing. No dealer waiting room. No Bad coffee. They will do ALOT of service right in your driveway. Bells, hoses, batteries, oil changes, run diagnostics, etc. Eric The Tech Dude was/is amazing. Don't forget to give a tip $ when he does a great job. Danny A is our Service Rep at the dealer and he is also great. Unfortunately we had a transmission replaced and he did all the legwork with the Extended Warranty company. Superb communication skills and these folks have always performed exactly as they promised with timelines and costs. Truck has 100,000 miles and still going. Huge fan of Crossroads Ford of Wake Forest (as a Raleigh resident : )

This was the last time I will be disrespected, dismissed by this Ford Service. In years past. I've…read morehad very poor customer relations with their Service Advisers. I don't know why. But, time has passed, new F150 truck, and probably new staff, right? My circumstance involves known issues with a major mechanical component that Ford produced in a range of models. Mine is a 2019 and there is a plethora of information and YouTube videos about it. I decided I wanted/needed Ford's technical expertise on the matter even though I knew it would be more expensive at Ford. I spoke to an Adviser who was knowledgeable and we discussed options. Later, after consideration, I decided to go with a simple, normal, preventative maintenance approach, which was one of the options discussed. I'm not in a crisis situation, YET. But that's what preventative maintenance means. This situation, with these models, is complicated by some other-worldly design decisions by Ford engineers and not just any garage, shop mechanic should be trusted to know. The Adviser I spoke to knew about it. So, I called Service to schedule the , he didn't answer, so left a message asking for a call back. He didn't call me back. Days later I called again, he wasn't available and so I was transferred to Express Lane. That adviser said they don't work on these components and needed to go back to the main shop. Okay, fine, no problem. No one answered at the Service desk. I called later. The person that answered said that I needed to speak to THAT guy who wasn't available so they would deliver a message and to expect a call back that day. It has now been two week-days since and no one has called, not THAT guy or one of the other Service Advisers who didn't want to talk to me anyway. It's a common procedure, one that most folks do at least once during the life of their vehicle, and it's recommended. With my previous history with this Crossroads Ford (W/F) Service and now this, I can only surmise that they aren't inclined to care much about vehicles that aren't purchased from their own dealership. Neither of my Ford trucks were purchased there at Crossroads Ford of Wake Forest. A simple input of the VIN # tells them everything about the history of the vehicle: where manufactured, date of manufacture, options, etc. Otherwise, there is a culture at Ford, an arrogant culture perhaps, where they really just cherry pick the people and problems they feel comfortable with. I was respectful, polite, not condescending or demanding. I'm obviously a patient person. But I absolutely will not call again harass or beg them to care about duty, honor, integrity, dedication, commitment, values. I hope others get great care and satisfaction with their service at Crossroads Ford of Wake Forest. As for me, however, it just hasn't been the case. So, Good Luck!

Goto for state inspections. These guys are fantastic! Oil change. Light maintenance. Quick…read more Friendly.

Been to this shop on 3 occasions. 1st time was OK. No…read moreissues, fast, no nonsense. 2nd time was OK but I brought 2 5qt jugs of oil, needed 6qts total. The remaining 4qts was not placed back in my car.. oh well, happens. 3rd time I failed inspection because my tint is a few % points too dark. Not a bad shop, but I haven't experienced any excellence.