I am a senior citizen and have been taking my 2002 Honda Accord to Clayton's for 5 years now. I…read morecannot praise them enough for the quality of work and their professionalism. Their fees are fair. The service and workmanship exemplary. The attention to detail is evident. The very first thing I noticed on my first visit was how clean and organized everything was. That told me just about all I needed to know. On several occasions, they have gone above and beyond for me. Norman B.

I came here to get an alignment and state inspection. They called me and informed me that all four…read moreof my tires were failing inspection and it would cost about $600 to replace them. I asked if they had availability to do that tomorrow, they responded "why can't you do it today?" I explained I wanted to call around and see if there was a better deal. They told me I had 30 minutes to decide. When I picked up the car I paid $24 for the inspection they told me I could come back to do the inspection with new tires and they would only charge $6. So fast fwd a few hours later I call to do the inspection they say they won't have availability until the end of next week. Also, only 2 tires were failing inspection. I didn't like the way I was rudely rushed to make a decision. Will not be going back.

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I have found a great place in Cottman's of Durham. The man that runs the place, Jody, is a…read morewonderful and trustworthy person to have to take care of you and your car. He patiently explains every question that I have and he always comes through with what he says and tells me. I never leave there feeling uncomfortable. He makes sure that I get the best of care, and there are not too many places that I can boast of that. I can also boast that he goes the extra mile with taking care of me after hours. If you've never tried Cottman's for your specific car care needs, I highly recommend that you do. I know that Jody is a godsend to me. Ursula

Great experience all around for a transmission fluid and filter change on my Mini Cooper. I…read moredropped the car off the night prior and dropped the key through the door slot. They called me the next day around noon pickup. Price was reasonable (sub $300 - which is way less than Mini dealership) and everyone I interacted with were professional, friendly and helpful.

i called and talk with jeff made my appointment to bring my chevy trailblazer in to replace the…read morepart on my trailblazer that caused my check engine light on my dash to come on and stay on he fixed my suv very quickly he replaced the bad part at a very reasonable price i am a very satisfied and very impressed with jeff and with kelly they treated me very nice if you want your car,truck,or suv fixed right you need to bring it here to north gate auto service you will not be sorry you did i plan on bring my chevy trailblazer back here if i need any more maintenance or repairs of any kind i would give a rating of 10 out of 10 stars if i could

This is an honest place to get your car fixed. Good work and fair prices. They service and fix my…read moredaughter's cars, who are girls.

The best Mechanic!! I been coming here since 2006. He is great with anything and all my girlie…read morequestions. He replaced the engine in my Acura Vigor. Took care of my Passat and now my Hyundai Sonata... and all my cars to come. Sometimes his son will be here working and he is just a great as his dad. Honest man never rip people off.

My 21 year old Honda CR-V with just over 202,000 miles on it, went in for a "checkup," inspection…read moreand oil change. I knew there was oil dripping and I trust Kevin to be honest with me about what is needed and what can wait. They found a real safety issue that needed immediate attention. Because we've been using Champion Automotive for the past couple of years for our 3 aging vehicles, I approved his recommendations and am thankful for all work we've had done by Kevin and his team. An honest mechanic is worth their weight in gold!! So glad we found Champion!!

paid $300 for ac recharge that lasted one day. took it back and now I'm told the compressor is…read morebad. There has to be a better solution than charging for something to last 1 day.

I would not go here again, but they're getting 2 stars instead of 1 because the manager, Zach,…read morecorrected the pricing problem. If you go here, check every price carefully. Their pricing system does not match Firestone's website and there are no posted prices available to you when you are in the store, so you're expected to take their word for it on any price they want to give you. Even if the tire name on the invoice does not match the tires they installed on your car, you're supposed to believe them. Take in printouts or show them on your smartphone what the correct prices are for the specific tires they're installing. They will try to convince you that you are wrong about what is listed online, gaslighting you and treating you like you're crazy, so the burden is on you to provide proof. I had to send screenshots of the correct prices to their corporate office in order to get the issue resolved. Manager complained to me that if they get bad surveys, they don't get paid as much. Well, if you're overcharging all your customers, and only a few customers catch it, then that should make up for the difference in pay!

This was honestly the worst tire shop I've been to. I dropped my car off because my tire light was…read moreon, and I needed a new cabin air filter. My tires are covered by warranty, but of course I have to pay for my cabin air filter. I used to work in a shop. So I know how it is. I can don't mind $25 labor charge. Let's be so for real tho. $60 for a cabin air filter (for my vehicle) is insane. I went to my nearest Autozone just to see what the filters were looking like. The most top of the line compatible air filter was $35. My total was $92.85. Just for a cabin air filter change... in a Nissan. Insane work. They didn't even explain what was wrong with my tires.