I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

Really sad to leave this review because I took the time & dug into the existing reviews to see…read morewhich body shop was the best at what they do. I understand that body shops are at the mercy of the insurance company dictating how much they want to pay for things but the team here still under delivered. The paint job was sloppy, they let me drive it off the lot as "good to go" & it would pull hard to the side every time I stopped which was actually very dangerous. After taking it back for that, I was still left with a loose part that I had to get fixed elsewhere. I live in LA & my accident was in SB which is why I brought it here, so having to bring it back so often was rough. It was a decent job, but not the level was hoping for (needed) for my brand new car. If you're looking for a new car to be left like new again after an accident, this isn't the place.

I had a great experience with Mystic Auto Body. They repaired my Tesla and did an amazing job - the…read morecar looks brand new again! The owner was fair, honest, and kept me updated throughout the process. It's hard to find an auto shop you can really trust, but Mystic definitely earned mine. Highly recommend!

I needed work done on my rear bumper. I feared it needed to be replaced. Justin helped me and…read moregave me a great estimate. The took the bumper off and repaired it good as new. When I went to pick it up, I saw they repaired some scrapes on the front bumper and did it at no charge. Finally, they washed and detailed the entire car, inside and out. Definitely take your car here for any work.

Where do I start... I went through a nightmare after my car was hit and I had to go through the…read moreother party's insurance. At first, I planned to take my car to the same shop that repaired it 4 years ago when it was rear-ended. Even though they had a new owner for the past 3 years, he agreed to fix a blend mark on my back bumper, and in return I promised to give him my business for this accident. Unfortunately, after my car was deemed a total loss and sat there for 3 weeks, that shop made $3,000 in storage fees from the insurance. At that point, it felt like the owner was less interested in actually helping me and more focused on the money he'd already made. Things only got worse when my car was accidentally placed in Copart's possession, which delayed the release another 4 days. By the time I finally had my car back, I was frustrated and drained from the whole process. That's when I found Royal Road Collision -- and everything changed. From my very first call with Ana, I could tell this shop was different. When I met the owner, Sebastian, and shared everything I'd gone through, he immediately stepped in to help. Even with a busy schedule, he cleared space to get my car repaired quickly. Walking into the shop, I was greeted by Sebastian, his mom at the front desk, and their corgi, Maximo. It was such a welcoming, family-run environment, and honestly felt like an answer to prayer. From the beginning I could tell Sebastian prided himself on building genuine relationships with his customers. He wasn't concerned with making a quick buck like the other shop, but instead with earning a lifetime customer -- a customer that felt like family. He absolutely earned one. When I finally got my car back, I was blown away. The quality of the repair, the care they showed, and the honesty throughout the entire process were unmatched. This shop is family-owned, genuine, and truly THE REAL DEAL. Do not -- and I mean do not -- waste your time anywhere else. Royal Road Collision will take care of you, and you'll thank me later.

Great family business and best experience I could hope for at a body shop. Sebastian and his family…read morereally fought and advocated on my behalf to provide the best service for my car. This included negotiating with insurance to cover the best available parts, working to order the parts despite tariffs and supply issues, and painting/re-painting the car to make sure the coat was perfect. They even helped me install my dash cam as well and made the interior smell like a new car. I would definitely recommend this family business who clearly put their best effort into taking care of their clients. I fully trust their business integrity and that they will not negotiate in providing the best final product. They are the only body shop I will go to from now on.

i was looking for someone to install my spoiler on my civic and emir quoted me a great deal! the…read morespoiler looks amazing and they made sure to seal and bolt it to ensure a stable fit. overall, quick and kind service! definitely would come back again 10/10 (:

Professional & Detailed!…read more I had a great experience with Ruben's Auto Collision Center from start to finish. The team was transparent and kept me updated through the repair process. The Quality of work exceeded my expectations - car looks as good as new!

I can't say enough great things about Empire Collision Center. From the very first phone call to…read morethe moment I picked up my vehicle, the entire experience was smooth, professional, and stress-free. Their team communicates clearly, keeps you updated, and truly makes you feel taken care of throughout the whole process. Every time I've brought in my personal vehicle or my company cars, the results have been top quality everything looks flawless and done right the first time. A special thank you to Frank and his team for consistently going above and beyond. It's rare to find a shop you can fully trust, but this is definitely one of them. I'm truly grateful for the great work they do, and I wouldn't recommend any other shop besides Empire Collision Center.

Frank and his team went above and beyond with my back bumper. His customer service is exceptional…read moreand was very thrall with what my car needed. He was transparent and honest. Overall grade a quality work. If I ever need anymore work done I will definitely go back to him. Thank you Frank and team for high end quality work.

Took my Toyota Camry in to get the bumper fully re-painted, and they were fast and fair on pricing…read more No upselling, no drama, just good guys. Attaching before and after photos. Thank you

Repaired my broken side mirror so fast and efficiently so affordably! I was so scared I'd have to…read morepay so much to get it fixed!

Needed some work done on my 2005 Toyota Highlander. Work is…read moreflawless. If I could get the entire car repainted I would . Quality service with affordable price. Drove from Rancho Cucamonga to Colton for guaranteed excellence. I have seen work done on other vehicles from family. I knew I wouldn't be disappointed.

When shopping for an auto body shop I was looking for a place that was reliable and quick. When I…read morespoke with Robert at R&F I was told it would take 5 business days give or take a day or two. The insurance estimate and agreement was done the next day with an agreement of 7 business days. When I called for an update on my car on day 7 as I had not received an update on a possible delay. When I called first I was told the car was going to take an additional 7 business due to waiting on aftermarket parts. When I asked if there is any way I can assist in getting these parts else where to speed up the process, and was told no with no explanation. The phone was then handed off to another employee. When asking again if we can get the parts through another vendor I was told by the second employee they had located and received all the parts and the delay was not in receiving the parts but rather they were waiting to paint the parts and assembled the car. It was never clarified what the actual delay was and unapologetically told "well I'm not going to half ass the job it will get done when we told you it will be done" I am very dissatisfied with the communication and customer service. Totally ridiculous and very unprofessional collision center. I would not recommend R&F auto collision center.

So I was looking for a quote for a 2020 Toyota Sienna that was a vehicle accident. I had to pay out…read moreof pocket. They had the best price and did an amazing job and quick.

Super friendly, helpful ,and amazing customer service, went above and beyond with my repair .read more

They were amazing at repairing my siding on my truck. Great community and outstanding customer…read moreservice. Most definitely will go back for my auto body needs.

10/10 look at the amazing job they did! Reliable, trustworthy, and amazing turn out! My Lexus is…read moregood as new!

Wish I could give this place a zero. Didn't get work done here but went to a Sale and parked across…read moreby it. They are connected with a tow truck company and got not only my vehicle but 20 other vehicles towed. Ridiculous!

I had an AMAZING experience. Very affordable and Fast! I was given quotes much higher than theirs…read morewith a longer time to get my car repaired. My car was fully finished in 2 days! And I got a complimentary car cleaning inside and out. My car looks amazing, seems as though I never had paint missing in the front and rear bumper from a crash. HIGHLY recommend!