I had a great experience with Mystic Auto Body. They repaired my Tesla and did an amazing job - the…read morecar looks brand new again! The owner was fair, honest, and kept me updated throughout the process. It's hard to find an auto shop you can really trust, but Mystic definitely earned mine. Highly recommend!

I needed work done on my rear bumper. I feared it needed to be replaced. Justin helped me and…read moregave me a great estimate. The took the bumper off and repaired it good as new. When I went to pick it up, I saw they repaired some scrapes on the front bumper and did it at no charge. Finally, they washed and detailed the entire car, inside and out. Definitely take your car here for any work.

Anthony and Eric were great. I had some minor damage on my RAV4, u dropped it off early on Monday…read moremorning and they had my car back that same day at 4 pm. And the price was very reasonable. Reasonable. Thanks Anthony and Eric.

I still own the car and the car still looks just as bad as when this poorly done job occurred. I…read morespoke to you all on the phone you attempted at correcting the issue with no success. I have no reason to come here and lie.

I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

Really sad to leave this review because I took the time & dug into the existing reviews to see…read morewhich body shop was the best at what they do. I understand that body shops are at the mercy of the insurance company dictating how much they want to pay for things but the team here still under delivered. The paint job was sloppy, they let me drive it off the lot as "good to go" & it would pull hard to the side every time I stopped which was actually very dangerous. After taking it back for that, I was still left with a loose part that I had to get fixed elsewhere. I live in LA & my accident was in SB which is why I brought it here, so having to bring it back so often was rough. It was a decent job, but not the level was hoping for (needed) for my brand new car. If you're looking for a new car to be left like new again after an accident, this isn't the place.

I was very happy with the service and the constant updates I received on my vehicle. Sergio Solis…read morewas exceptional.

Came here to get a quote for a slightly damaged fender from a minor traffic accident a week ago!…read more Very warm welcome by professional staff who were in their red collared polo shirts! Quick service and was out in a jiffy. The quotation will be sent to our car insurance agent !

The service here was above any of my expectations. The price was amazing and they kept me in the…read moreloop with every step of the way. I highly recommend this place to anyone who wants their car maintenance.

David was able to turn my slingshot from a bent, and broken frustration hit & run matter, into a…read morespanking brand new life changing situation. His turnaround was so incredible, and the guys are very nice from his assistant to his paint guy. They handle you with care, and not only that they get the job done right

So I was looking for a quote for a 2020 Toyota Sienna that was a vehicle accident. I had to pay out…read moreof pocket. They had the best price and did an amazing job and quick.

Super friendly, helpful ,and amazing customer service, went above and beyond with my repair .read more

One of the most personal and professional folks I have ever had the pleasure of speaking with, Anne…read moreand Darren were both extremely honest and transparent with pricing, areas of attention and timing. More than anything the pricing beats almost anything else out of the water. My vehicle had a multitude of dents, damage, and failing paint that were all rectified with my visit to an almost perfect condition. Id personally highly recommend for anyone looking to take their ride from a 0 to hero cosmetically.

I've taken several cars to Economy Paint and Collision and have been pleased each time. Anne is…read morefair and upfront with what needs to be done. She will give you great information too about how to maintain your paint job. She and her family have been doing this since the 1970s! They know what they're doing. Good work at fair prices.

Where do I start... I went through a nightmare after my car was hit and I had to go through the…read moreother party's insurance. At first, I planned to take my car to the same shop that repaired it 4 years ago when it was rear-ended. Even though they had a new owner for the past 3 years, he agreed to fix a blend mark on my back bumper, and in return I promised to give him my business for this accident. Unfortunately, after my car was deemed a total loss and sat there for 3 weeks, that shop made $3,000 in storage fees from the insurance. At that point, it felt like the owner was less interested in actually helping me and more focused on the money he'd already made. Things only got worse when my car was accidentally placed in Copart's possession, which delayed the release another 4 days. By the time I finally had my car back, I was frustrated and drained from the whole process. That's when I found Royal Road Collision -- and everything changed. From my very first call with Ana, I could tell this shop was different. When I met the owner, Sebastian, and shared everything I'd gone through, he immediately stepped in to help. Even with a busy schedule, he cleared space to get my car repaired quickly. Walking into the shop, I was greeted by Sebastian, his mom at the front desk, and their corgi, Maximo. It was such a welcoming, family-run environment, and honestly felt like an answer to prayer. From the beginning I could tell Sebastian prided himself on building genuine relationships with his customers. He wasn't concerned with making a quick buck like the other shop, but instead with earning a lifetime customer -- a customer that felt like family. He absolutely earned one. When I finally got my car back, I was blown away. The quality of the repair, the care they showed, and the honesty throughout the entire process were unmatched. This shop is family-owned, genuine, and truly THE REAL DEAL. Do not -- and I mean do not -- waste your time anywhere else. Royal Road Collision will take care of you, and you'll thank me later.

Great family business and best experience I could hope for at a body shop. Sebastian and his family…read morereally fought and advocated on my behalf to provide the best service for my car. This included negotiating with insurance to cover the best available parts, working to order the parts despite tariffs and supply issues, and painting/re-painting the car to make sure the coat was perfect. They even helped me install my dash cam as well and made the interior smell like a new car. I would definitely recommend this family business who clearly put their best effort into taking care of their clients. I fully trust their business integrity and that they will not negotiate in providing the best final product. They are the only body shop I will go to from now on.

Had to replace the sideview mirror after being clipped by a young girl. Made an appointment,…read moredropped off the car, was finished in less than an hour. Great customer service, fair price.

Dislocation came highly recommended. I took my brand new bronco to get repaired after it was rear…read moreended. The work in general looks to be good good however I'm disappointed of the way they deliver the vehicle. Just basically handed the keys pick up your car. I was never explained in detail what was repaired what was done upon entering the vehicle it was completely full of body shop dust. The person in charge was not in the location. I left and phoned her with my concern. she did offer for me to return the vehicle however, I don't live anywhere near there, and I was already halfway back home at a later time I requested to be reimbursed half of the detail which was unfortunate denied. I believe it bad customer service when they received close to $11,000 for the repairs and I get a completely filthy car but that's the way they do business do not recommend.