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    1st Street Collision

    4.7 (126 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

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    Services - 1st Street Collision

    Auto body restoration

    Bumper repair

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    Was sent here by GEICO
    Dee D.

    Was sent here by GEICO, Kim was the one that did intake and Eric did the initial inspection and repairs. Since I like to start things in a positive manner I must say Kim took us in the very next day and was cordial for the most part. Repairs only took about a week but it was until the car was "ready" that problems started. I get a call literally no more than 30 mins before their closing time stating car was ready for pick up. I let them know I was about 2 hours away and there was no possible way I'd make it, we then agreed I'd pick it up first thing in the morning. Next day comes and to my surprise car wasn't ready. They couldn't let it leave the lot without being washed first. OK, No big deal, I waited. Car comes out first thing I noticed was different billet grills and no front license plate. The shadow box for the plate wasn't even on there, it was completely hallow and had a cable hanging out. With the keys and paperwork they gave me the plate that was as straight as a crushed tin can! Before I continue, this is a four year old car, first owner, clean title, with full coverage insurance. Then, BEFORE I signed anything at the time of drop off I pointed out to Liz that the steering wheel looked odd, was visibly raised and uneven. She stated airbags either go off or don't. I also pointed out the way the car was driving, requested for tires to be balanced and aligned. Fast forward to after picking up the car, airbag sensor had to be replaced at the dealership costing over $1,200. Tires had to be replaced because they were wearing off unevenly due to not being aligned after a collision costing roughly $800. Despite all this, collision center stated to my insurance that everything was performed. I have a lengthy paper trail stating otherwise. Also, aftermarket parts used on my vehicle brought it's value down drastically. It was only a $247 difference to get new ones which I offer to cover but they did as they please. They went ahead and order the parts without my consent.Conveniently, according to the adjuster the collision center didn't send him pictures of the vehicle after repairs. They did reach out shortly after stating to go pick up the box for the plate completely disregarding all other issues. Like of course, let me take care of everything you already got payed to do. Word of advice, if you notice something wrong with your vehicle at time of pick up, don't drive it away contact your adjuster immediately and leave the car at the lot.

    John R.

    What separates good body shops from bad is whether the shop is run by people who love the business/cars -- and Eric is definitely a car guy who loves what he does. I got to the shop to find a sweet classic Porsche and Mercedes sitting there (as well as a few other classic cars that Eric owns). A good sign when you're shopping around. I brought my truck to 1st Street Collision after discovering rust on body; I had unfortunately bought the truck from the east coast site unseen. I got a few quotes from other shops, and was convinced to sell it instead of paying for the very pricey repair until I went to 1st Street Collision. Not only did Eric give me the best quote, but he also spent the time to tell me the process of fixing the body which I really appreciated. It was a ton of work as you can tell from the photos -- Eric was kind enough to send photos of the entire process. Couldn't be happier. Especially how quickly they turned around the truck. Definitely worth the drive from Orange County to get quality work and service! Thanks again Eric and Kimberely!

    Power couple

    A tree fell on my Tesla Model X P90D and they put it back in the game completely on top once more

    Before
    Karen V.

    So, I backed up into the rear metal bar portion of a delivery truck (I believe they're called "monkey bars") which caused a deep hole in my rear bumper. I got a quote from the dealer, but after hearing the price I decided to look for auto body shops around my area. I messaged 1st street collision and spoke to Nelda that same afternoon that I backed up into the truck (Thursday). She was very sweet and helpful while I was messaging her through yelp. I decided to go in early in the morning the following day (Friday) to get more information and a quote. I met with Nelda and Eric who gave me a veryyyyy good deal on my bumper, about half the price the dealer had given me! I dropped my car off early Monday morning, a little before they opened, and they had it done by 4:30pm that same day. Thanks to Eric and his team I didn't have to go through the hassle of finding rides or renting a car while my car was being fixed! His team even cleaned the car (interior and exterior) and tires for me! I am very grateful and extremely pleased with the job and service they provided. I would definitely recommend this place to anyone that needs any job done.

    Fist day out of the paint shop
    Fonzo L.

    Great customer service, very satisfied with their work and I'll be coming back for more work. My TJ had factory paint on the hood paint with spiders marks/cracking. And I walked away happy with how it looked. They also cleaned up the dull paint on the outside.

    Damage from the accident on rear door, panel, and bumper

    I dont even know where to begin!...dealing with car accidents and insurance companies is extremely stressful! I am so greatful to have had the opportunity to work with "1st street collision"! ERIC made everything extremely easy for me and stress free! He did such a great job explaining the entire process to me and even gave me hard copies of EVERYTHING! He was super helpful with all the questions I had (trust me I had a ton!!). In addition, he made himself available whenever I had additional questions and always responded to my text messages and calls. He kept me updated about my car through the entire process as well! Which made me feel confident that i trusted the right person. Everyone there is also very welcoming and helpful! As for my car, I couldn't believe how beautiful it was when it was finished being repaired! It looked brand new! They were even nice enough to wash my car and do some cleaning interiorly! I could confidently say, I will never go anywhere else when needing body repair in the future! THANK YOU SO MUCH!

    Beautiful nothing left to say 1st Street, Collision Center is killing the competition off with great work

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    6 years ago

    Great service! Great communication! All around a great experience. They made a bad situation a lot less stressful.

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    Page 1 of 4

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    Review Highlights - 1st Street Collision

    Eric provided me with very informative feedback, and quoted me a very fair price.

    Mentioned in 66 reviews

    Read more highlights

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    1st Street Collision - bodyshops - Updated August 2026

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