In order to schedule repairs to our chimney, we were asked to send 50% of the estimated cost to…read moreAbsolute Chimney. We sent a check for several thousand dollars, which was deposited, but then we were not able to get in contact with the business or owner for several weeks after repeated calls and emails. We were finally able to schedule a date to start repairs (~6 weeks after the check was deposited), but on the day of the scheduled appointment, no one showed up and no one called to let us know they weren't coming. When we called to express our frustration and disappointment, the owner made excuses, got agitated, and then hung up on us. We requested a refund of our deposit due to extremely poor customer service, lack of communication and answering phone calls/emails, and no one showing up on the appointment date without notice. The owner has refused to refund our money and has been ignoring our emails. Do not hire this company!!! They are not trustworthy and have nonexistent customer service!

Justin came to evaluate our fireplace. He was professional and knowledgeable. The results of the…read moreconsultation were emailed. My husband and I had questions and spoke with Nick. Nick made an appointment to come and look at it. He never showed up or called. Later we were told it was too cold. We rescheduled, I called the day before to confirm. No one answered and I left a message. Today Nick did not show up or call. Very disappointing for a small local business.

We worked with Ben to tile our new shower. Ben did great work, and to us an important factor was…read morethat he was a very good communicator. He communicated when he would be there of if he was running late. That helped make our job go very smoothly and removed uncertainty from the process. We would definitely recommend Ben!

Ben remodeled our bathroom and did an excellent job. He responded quickly and was receptive to…read moreideas. He also assisted with design ideas and questions we had. He is meticulous with his work and we couldn't be more pleased with how the bathroom turned out. We would definitely recommend Ben.

We used Central Home Improvements to replace our roof and we very satisfied with their service and…read moreprofessionalism. They did a complete tear off and while replacing the new shingles they discovered the tabs were cut incorrectly. They stopped the job, contacted the supplier and arranged for new materials to be delivered. In order to turn out a quality job they had to tear off the defective shingles and start again with a new batch. Their attention to detail to turn out a quality job was impressive. I would highly recommend Central Home for their quality and attention to details.

We hired Central Home to install shutters on our house. Excellent service, and the shutters look…read moregreat. Would recommend to others.

Fantastic service. Professional and timely. The issue was with the blower and fixed within an hour…read more I will recommend their services to anyone. Very appreciative customer.

On February 24, 2022, while out of the country, my neighbor noticed our furnace was not working…read more (temperature in the house was 28 degrees). I asked them to call Badger Heating in Stevens Point to get the furnace repaired. An employee of Badger appeared an hour later, neighbors stayed at the home the entire time the furnace was being repaired. As soon as the furnace started, the Badger employee left--he did not wait in the house to make sure everything was running properly. Needless to say, during the next 12 hours, frozen pipes ruptured causing extensive water damage. Badger called my neighbor the following morning to check on the system and found the ruptured heating pipes. It's been a nightmare since. I'm writing this 6 weeks later without heat in my master bedroom. We have called Badger repeatedly to complete the repair on the new baseboard they installed. They sent me a an almost $4,000 bill saying everything is working--but it's not. One morning mid March, two employees came over, said they were going to the warehouse to get flanges and never returned or called (for the whole day!). We waited all day for their return. We continue to call; Badger says, "someone will be over this week"--a week goes by, nobody comes. The following week, an employee just 'drops by' (no call) and stays a few minutes, and leaves. On April 5, 2022 at 3:00 p.m., Badger arrives, brought two of the end caps for the baseboards (the middle one is still missing) and she has no idea on how to get heat into my master bedroom--stayed for 20 minutes and left. So, it's now April 10th and still no heat in the bedroom, but I have a bill saying it's repaired. We told them we are not paying the bill until the heating situation is repaired; one technician said "I don't care if you never pay the bill". I'm dealing with all this post traumatic stress from going out of town and coming home to thousands of dollars of damage and a heating company that can't seem to finish what they started!

Have used Joe Niemo's Septic Services twice in the past month for 2 separate properties. He covers…read moredistinct areas on certain days of the week. Calls the day before to let you know he is coming and gives you a 2 hour window. Shows up inside the time window. Goes right to work. Can't ask for more than that.

They serviced my furnance twice thru the mobile home park because of a knocking noice, couldn't…read morefind the problem! Then I paid them to replace a board that was bad. I called again when the furnace went out again when it was cold out and I had no heat, and I talked to the owners wife and she hung up on me!! What kind of person does that? I wanted excel because they worked on it before and probably knew more about it!

Every time Excel has been hired, it has resulted in another call to have them come back to fix…read moretheir mistakes. For example, needed the wax ring replaced on the toilet. The guy left without securing the toilet to the floor. Another example, hooked up the water backwards in the shower. These are not technical things. There are "check your work before leaving" things. Not worth the effort and money to hire them.

So grateful to this ethical business for speedy and affordable service to my 86 year old mother…read morewhen her hot water heater stopped working. Others quoted her a new one, but Powell was able to replace the heating element and solve the problem. Responsive, polite, honest and affordable. Highly recommend!

Most unreliable plumber I ever used. Neighbor recommended him but this neighbor said the business…read morehas gone down hill after dad left. He was watching plumbers come and go for 8 weeks. I had been told this job would take three days and maybe it would have. The plumber would drive into my driveway and sit there for hours, scrolling on his phone. I can only assume he didn't realize he was on the security camera. Once he sat there for 2 hours then drove away,without doing any work at all! I've got a new and better plumber now.

I originally contacted OPHI by email and was impressed by the amount of info they responded with…read more(free of charge) regarding radon gas... My daughter bought a home in Stevens Point and we hired OPHI for a home inspection. I was impressed by Pauls knowledge of all aspects regarding structure, electrical, plumbing and gas/combustion. This guy was straight to the point and did not try to BS anything. I would strongly recommend.