DO NOT USE VODA!
This is going to be a long review. I waited…read moreuntil I secured other living arrangements to post this review. Keith Nash is highly insensitive, neglectful, and the tech who performed the 'job' here is a deceitful, lazy, liar. Voda advertises as being "experts" in mold removal.
Less than a week of moving here, I had my eldest child stay with my mother to help my peace of mind when dealing with the presence of mold. The property here uses Voda as their vendor. Voda arrived Monday, September 14, 2026. I had something to handle early that morning and upon arriving back to the apartment, I interacted with the Voda technician parked outside my building. I let him know that I had my infant child and two dogs with me, and that I had no problem staying out in my car while he did what he was there to accomplish- remove the mold. I am inquisitive; I ask questions. I made sure to ask important questions to the technician, whom of which I do not remember his name due to the stress of this ordeal having caused me. He was quite reassuring with his responses and he certainly had me fooled at first. He informed me that the job "would take roughly an hour and a half" to complete. I proceeded to show him the before pictures of the inside of the air handler unit (plus the mold test) where the mold was coming from. I made it known how sick my family and I have been living here due to the presence of mold. He replies with, "Oh we see much worse". This issue was indeed a BIG DEAL to me as a mother of two children; one of which is an infant. His commentary was quite insensitive. My family has been sick while residing here because of the mold blowing throughout the apartment. I sat in my vehicle for roughly two hours waiting on this technician to complete his job. Upon finishing, he approaches the passenger side of my vehicle and states that he is finished. Of course I thank him because I try to be a pleasant and polite person. I then press him on the state of my apartment from the job he performed. He says verbatim, "I cleaned it, yes ma'am. I wiped everything down and did the best I could. I'm a man (chuckling as he says this part and what's next) and can only clean as well as a man you know? Like a husband, a father would?". Hmm, ok. I didn't know how to respond back but a nervous forced laugh right back at him and ask, "So everything is clear? It's clean now? Is it safe for me and my child and dogs to come back inside? To be breathing in the solution used to treat the mold?" He replies, "Oh yes ma'am". I still thank him for his time and effort, even though I had not yet stepped one foot inside. That was until he starts to pull away to leave when I walk into my apartment. I am beyond appalled at what I walked into. So according to him he "wiped everything down" remember? The pictures I've included with this review are proof he lied. Absolutely NOTHING was wiped down or cleaned except for spot cleaning the exposed carpet below the vents in the bedrooms. The vents weren't even placed back on their respected places correctly; they were put upside down. There is no way he covered any vent according to standard procedures when blowing out the vents because DUST, MOLD, and DEBRIS were ON EVERY SINGLE SURFACE OF MY HOME. Every crick, cranny, crack, groove, surface, EVERYTHING and EVERYWHERE. I am beyond DISGUSTED. When I say everywhere I literally mean everything was covered with this nasty crap. And this company calls themselves professionals!? Every door, every wall, every baseboard, my bed, my BABY'S bed, my other child's mattress; everything has been tainted.
I called my mother immediately after walking inside following the tech's leave and she was livid. She called Voda on my behalf because I physically could not talk due to how hysterical I was with upset. She calls and gets the owner Keith Nash on the phone and he mentioned to her how 'I could purchase an air filtration system from them to help with the mold problem'. Keith, you have the audacity to respond back by trying to sell me something after YOUR company and YOUR employee screws up!? The property here paid you, but does it matter who funded your company? No. You are deceptive about what your business advertises as being professionals at. I attempted an honest phone call with you one on one. I called and was pushed aside because you don't care. You had zero intent on talking to me once having spoken to my mother. You ignored me. That's fine. What you can't ignore is this review and every single platform I post this to. What happened inside of my apartment was just wrong. And you Keith, refuse to take responsibility for that. Not a single apology made! Go ahead and give my review a reply Keith! Let's see what you try to manipulate to cover YOUR company's screwup! This is a serious issue when it comes to mine and my family's health! We have been sick before and especially after Voda doing their "job".
My Google review shows picture evidence of what Voda caused.