Dishonest, sloppy, incompetent, and fraudulent is how I would describe GreenFrog. Doesn't complete on time, overpriced. Quality and professionalism is the worst I have experienced. Use anyone else. Damaged vanity, tile work was sloppy. Take my advice from experience get another company. read more

Dishonest, sloppy, incompetent, and fraudulent is how I would describe GreenFrog. We did not get the products for our home during the rebuild phase that we wanted unless we purchased them ourselves. I told Shane which baseboards and trim we wanted, which was wood, and he gave us particleboard. I did not notice it until after they had started to install it, and my wife and I made the decision to keep it since the rebuild was taking much longer than Shane had told me. I told him about it and how unhappy I was about it. He still tried to used the same crap as crown molding. There were solid wood cabinets that were taken out and replaced with cabinets made of plywood. On August 29th, we were told the cabinets were in product and it would be two more weeks. We were told the same thing on September 11th. After my wife decided that since we kept getting the runaround on when the cabinets were going to be installed, if they were not installed by September 28th, we would go with someone else for the cabinets. The cabinets were finally installed on September 29th. They had since June 11th to build them. The shelves are not level, and appear to me to be cheaply made. Shane measured the bathroom cabinets at least twice and he still got the countertop wrong. All I got from Shane was him passing the buck. Even though he is the owner, he did not take responsibility for anything. His painters trashed our front porch. There are scrape marks and spilt paint on the porch. They did not care about our furniture. They used an antique chair as a step stool until we took it out of the house. They sprayed our antique China cabinet with paint. They missed several pieces of trim and baseboard. There are many areas of the house where there is overpaint from the walls to the ceiling, cabinets, and even on our furniture.. There is overpaint on the doors where there should not have been paint. Shane claimed to be a general contractor, even though he does not have a general contractor license. He had the audacity to go to my daughters work and interrogate her on my schedule and comings and goings. Then he asked her if she was stupid. This is all on camera and if you would like to see the footage, please email me at nmsphinders@gmail.com. Then I got the bill from GreenFrog. I went line by line and there were many things that they said they did, that they didn't, charged for things that we provided, and double charged for things they did for a total discrepancy of over $8000. If you would like the spreadsheet, please email me as I cannot attach it to the review. Connie is no better. She accused me of calling her names, which I didn't. She backed off that after I told her that the conversation was recorded. She claimed she went to my daughter's work to view the video of Shane asking my daughter if she was stupid, which she never did. She denied Shane said this, which he obviously did. These owners never took responsibility and always made excuses. read more

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Greenfrog is amazing they do great work and are very responsive. And keep you up to date on the progress.