David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Honest and very helpful company. They came out to check my basement and gave me a ton of helpful…read moretips and honest advice after a thorough investigation. Highly recommended!

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

Look no further! Mike and his team are the experts for mold remediation in your home! Mike did the…read moreevaluation, very thorough, knows his stuff. Responded to my request for an evaluation and estimate within 24 hours. His team came, Scimone and Andreas, holds a license in mold remediation, they were fantastic! Very respectful of my home, very knowledgeable of molder mediation, and the process, explained every step of the way. Thorough courteous, it couldn't have gone any better! After having vetted 2 other companies that were "really off base", I was so glad to find Mike and his company. In fact, I had another issue come up a couple of months later and had Mike and his crew come back for another job, which would mean two jobs this year just within six months. I can't recommend them enough! 5+ stars.

These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

Holy flood, .I called David at Water Restoration of Manhattan, he came out with 7 guys equipped and…read moreready to work as if it were a regular time of day. He definitely heard our cry for help. As we were all groggy, we were greeted and acknowledged professionally by all staff and team members. Water Damage Restoration of Manhattan helped 4 families in a matter of a few hours and on behalf of everyone we would like to say THANK YOU!

Honestly one of the most frustrating problems can be water damage, so I stressed out as usual and…read moredidn't know what to do or where to start. My friend told me to search online and so I did. I found this company which has great ratings and reviews, yet I was still a bit skeptical from previous experiences with different companies. However, I decided to give it a try and I truly think it was the smartest decision I made in a while!!! Not only that they were super professional, but they were also very patient and friendly and knew how to deal with my crazy frustrated attitude which really surprised me. They literally guided me step by step, whats happening and how to deal with everything in the mean time. They sent a very knowledgeable technician in no time and he knew right away what needs to be done. It's crazy to say that not only that everything is fixed it even looks cleaner and better than before. I'm usually a critic but I think for the first time there's nothing bad I can say about the service I was provided. They really made me feel like the whole company from the person who answered to the technician who came to my house was built and personalized to me and my situation. Although, this kind of service and feeling is priceless, and I would gladly pay whatever they would ask for, yet they were still very fairly priced, and I would strongly recommend them to everyone that should need this kind of service, and will call them again if needed with no hesitation!!!

Jaime, was extremely helpful by assessing the water damage that occurred in my basement. He gave…read morethorough details on what needed to be fixed, as well as things to look out for. Highly recommend his services.

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!

AVOID AT ALL COSTS. Incredibly unprofessional and deceptive…read more On their website they clearly offer restoration services, but after being charged thousands of dollars to fix slight water damage to a ceiling, they are leaving a massive gaping hole and claiming they do not offer restoration. Their employee told me at the estimate that it would be fully repaired and patched up. They provided no formal written scope of work with the estimate, but assured me in person and via phone that the damage would be 100% repaired. They left a MASSIVE hole in the ceiling and say they can't help me. Step 6 of their website services outlines their restoration and rebuilding. Their management called me a liar for being upset that I was deceived, and charged me thousands of dollars for incomplete work. I'm filing complaints with consumer affairs because they actually INCREASED the damage and lied about what they would provide. USE LITERALLY ANYONE ELSE.

Rob and his team are professional, on time , helpful and a pleasure to work with …read more In a business, where clients are generally going thru an expected loss or damage, Rob's team makes it as seamless as possible . A true professional.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

We called Amir and he arrived that night. He assessed our carpets and saw how delicate they were…read more Rather than utilizing hot steam, he used warm to ensure no damage. All of his products were organic and non-toxic, which was important considering we have a five-year-old who rolls around in the rug. The carpets look brand new. I can't recommend him enough.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

About a decade after Pierre and Envirobliss first came into my life and saved it from mold (see…read morereview under Anne H., 2/8/15), I had concerns about mold in my new home. In came Pierre immediately, like a good friend I hadn't seen in a long time but could continue a warm conversation with as if we'd spoken a few weeks before. Reassurance provided, problem assessed and ameliorated - all within the course of a few days. Staff just as lovely as in 2015, Pierre himself just great, from start through followup. I can't recommend this company highly enough!

Pierre and his team provided a great service with mold remediation in my house. He was very…read moreknowledgeable, professional and friendly and completed great quality work on budget and on time.