The staff speaks Russian, very little English. They charge a 5 percent fee for using a credit card…read moreand the receptionist laughed about charging the clients extra. Staff person who handles patient questions does everything on speaker phone next to reception area so you hear everyone else's personal medical business. The support staff do the actual eye tests and don't bother to listen to any responses during the vision tests. They seem to have minimal training. The doctor presents as caring, speaks very little, sends in the prescriptions and leaves the receptionist to tell you medication procedures and dosages. A mixed bag type of experience.

Really great Doctors and Techs. Doctor is very professional and pleasent.The whole staff is very…read morefriendly.I will recommend this doctor.

Yesterday I visited the office of Dr. Poncova. Impeccable cleanliness of the office, the clarity of…read morethe staff and ultra-modern equipment. Communication between the doctor and the patient inspires great trust and hope for the best result.

While I rarely write reviews, I had to take the time to pen one for Dr. Radhakrishnan. She was…read moresuper insightful and intelligent when discussing my medical history and also had a lovely bedside manner, and while I've usually found one or the other in doctors I've seen, it was so refreshing to meet someone who has both! She takes great care to maintain her schedule, so I was in and out with enough time to sneak a few errands in before heading home. If you're looking for an ophthalmologist, I highly recommend Dr. Radhakrishnan!

Office is clean, modern and quiet. Zero waiting. Extended hours which was very convenient for me…read more Dr. Radhakrishnan was kind and professional. This was my first visit and I am glad to add her to my contact list. She will be my ophthalmologist going forward. Thank you!

I had my eye exam completed by Dr. Tiffany Tsoi at Cooper Panariello Eye Institute yesterday. My…read moreexperience was exceptional. Dr. Tiffany Tsoi was very thorough with the exam and she was very patience and took her time to explain everything to me in a easy to understanding way. It was one of my east experience with a physician. I highly recommend Dr. Tiffany Tsoi at Cooper Panariello Eye Institute.

This review is strictly about customer service, nothing else about insurance or doctor's…read moreappointment. I have been there a total of 3 times in the last 15 months to get different eyeglasses adjusted and nose pads replaced. They have been nothing but nice and caring so i gave them 5 stars. They didn't charge me anything for minor adjustments even though my eyeglasses are not purchased from them. They don't even have a tip jar. Oh well, here's my rating then.

Dr Samer Khosrof and his staff were so kind and reassuring during the whole process. Dr Khosrof…read moretalked me through the procedure as he did each step and that helped immensely because, honestly, it was kind of terrifying lol. Very grateful I found them and chose them for my procedure! I now have the best vision I've had in my life and can even fall asleep watching tv without worrying about breaking my glasses

This is the worst place ever. My first visit was at 1pm and left at 4:30pm just so they can laser a…read moresmall hole in my retina that took 5mins. I only came for the 2nd visit because it was a follow up. But this is my last visit here. You WILL spend most of your visit simply waiting. I also was not able to take an online exam I had because they had to re-dilate my eyes from how long they had me waiting. I was going to get my lasik here, but they just lost a customer.

This is most unfortunate! Dr.Carly Seidman was understanding and thorough in her attempt to…read moreresolve my eye concerns.The problem is with her front desk and billing staff. My visit was at the beginning of March, 2022. I was told I had a Medicare deductible balance of just under $100 and that needed to be paid before the doctor would see me. I paid the amount requested and I have documented evidence that this satisfied my Medicare deductible. When I received additional bills towards my deductible, Medicare informed me that nothing had been submitted by this practice and I was advised to request my money back. I did so but was refused! Subsequently, Dr. Seidman submitted a fraudulent claim to Medicare, never mentioning that I had paid the balance of my deductible, or that I had paid any monies at all, for that matter! I am still waiting for a check reimbursing me the $98.34 I paid at this office. Medicare is aware of the deception. Dr. Seidman has lost me as a patient. This is all just not worth my time and aggravation. She has yet to inform her biller to make this right. Is it possible that perhaps she is unaware of this whole mess?

Dr. Seidman is a phenomenal doctor - kind, attentive, incredibly thorough. She's what every doctor…read moreaspires to and what every patient deserves. Would highly recommend for the health of your eyes.

Dr. Gorenburg is providing excellent care and answering all questions! He has a great bedside…read moremanner. I highly recommend him if you have any eye problems! The staff is friendly and efficient and customer service oriented. The waiting time was only 15 min , I was pleasantly surprised! The office is clean

i had the worest experience today. i really like the doctor a lot but he has the worest front desk,…read moremeanm not professional, not helpful at all, and almost threw me out of the door. it is a shame that i have 2 change dr coz of the staff

GREAT DOCTOR!!!!!!!!!!!!!!!!!! GREAT SURGEON, VERY RESPONSIVE, highly competent, highly…read morerecommended!!!!!!!!!!! Too bad doesn't take all insurance, He is the best!!!!!!!!!! Hopefully he will in the future take all insurance.

I could not find any better care for my daughter. The waiting time in the office was insignificant…read moreand the doctor treated my child as gentle and caring as possible . I could recommend doctor Rabinovich to anyone especially parents with young children.

I would give minus 0 if I can. Doctor not attentive, prescribe what I had 30 years ago,…read morecharging $150 per visit. I can do more accurate prescription just in local optical store. It's a SHAME! Would NOT recommend!

The worst service ever. I almost got a wrong prescription, but only because I mentioned my existing…read moreSPH the doctor rechecked and changed his mind. Once I began asking questions I was told that appointment is over. Stay away from this office!

Doctor Zellner has given me awesome vision when he implanted vision corrective lenses (instead of…read morethe plain cataract lenses.) I no longer need glasses for anything! No more ceaseless hunting for my reading glasses. The operation was totally painless. As a matter of fact, the day after Dr. Zellner performed surgery on one of my eyes, I had tickets for a Broadway show --- and was able to attend and my vision seemed perfect. Didn't miss a thing!! A visit to Dr. Zellner's office is always a pleasure for more than one reason: His staff is friendly and efficient, the office is modern and creatively decorated (with zig zag windows, a big beautiful eye and the surprising bathroom must be visited). To top it all off, Doctor Zellner is not only an excellent, efficient, experienced knowledgeable ophthalmologist/surgeon, he's also got a great sense of humor! After your appointments, you leave in a good mood, with a smile on your face. We all need a bit more of kindness and humor these days. Treat yourself to a visit with Dr. Zellner, for your eyes for sure, but also for your general mood.

THOROUGH, EFFICIENT, KNOWLEDGEABLE, and simply a DREAM to be around! take this from a nurse who…read morespent 5 years working for an ophthalmologist before switching to work at a hospital: do yourself the favor and make dr. zellner your family eye doctor! i can easily tell he is passionate and full of integrity; i would trust him with any grandparent or family member. he is brilliant (his diagnosis and explanation were both incredibly thorough), honest, and delivers with impeccable bedside manner (a huge plus!)! he offered me the reassurance i needed regarding my vision, taught me about the enzymes in my tears that fights to dissolve lashes/foreign substances, and he reassured me that my prescription was so light that i could forego glasses. he doesn't charge a refraction fee. my wait time (thanks to linda, the incredible receptionist!!) was 10 minutes at most AND she managed to squeeze me into the schedule same day last minute! THANK YOU LINDA! i was in and out within 30 minutes. i am beyond grateful! finally found my forever ophthalmologist.