Our 21-year old Carrier A/C unit died…read more Jim Huntley ("Comfort Advisor") did a fine job of detailing our equipment and warranty options. I will say his (sales) job was rather easy. We weren't debating or negotiating the purchase. We wanted a new unit ASAP. We picked the more expensive "heat exchanger" model, and away he went. Jim did help us decide to buy the more modern "ecobee" thermostat. There's a learning curve with that. Not only did the install technicians remove all the old equipment and new installation mess, but they actually left our home cleaner than they found it (just like my parents taught me to do). Thanks to technicians Keith & Rob. They were prompt, efficient, friendly and went the "extra mile" in every way. All involved were great - Jim, Brenda, Keith & Rob.

I had an appointment for a $179 A/C tune-up. We had been customers of 1st Choice for 26 years and…read moreregularly had "Steve" as our tech. He was knowledgeable and honest. He retired, the company changed hands a couple years ago and this is what happened. The new tech "Nick" arrived and immediately declared our existing unit obsolete. He never layed a meaningful hand on the equipment. Since it was 26 years old I decided to go with his advice which lead to cursory look at our furnace and a caution that "Carrier" was fazing out of residential HVAC equipment and they no longer sold it. He suggested that we stop right there before he did any "work" and have his brother "Dan" come in to give me an estimate on replacing both units. He said there would be NO CHARGE for him since he hadn't done anything. He left and Dan came an hour later and gave me an estimate for roughly $14,000. It was emailed to me. When I looked for it the first thing I saw was a bill for $135 for "Cancelling the Tune-up"! There was nothing wrong with my equipment so I called the "office" and this awful receptionist, Heather, immediately got defensive. She insisted that the technician should have told me about the charge and that she would have a lien put on our house if I didn't pay! She Hung up when I told her that she likely just caused her company to lose a $14,000 job. I called back the next day, hoping to get through to anyone who understood the situation. If they were going to charge me $135 for nothing, I wanted them to come back for the $179 tune-up. "Heather" answered again and refused to forward the call, and hung up again! I am a respected business man in the real estate and financial business for over 40 years. I have given out hundreds of referrals over that time. I would never recommend this HVAC company again if they were the last one on earth!

After a recommendation from a neighbor and fellow Yelper, I contacted Seider for a quote. Even…read morethough I sent an email request, I received a phone call in response (if I wanted to do this over the phone, wouldn't I have called). While I was not crazy about Pam in our initial interaction, she got better over time. After comparing multiple bids, I selected Seider, their Daikin Central Air unit came with an almost unheard of 12 year parts and labor warranty. With a little back and forth with Todd on a time for installation, we were all set. Pam and I scheduled the day and time and sure enough, the installers were there exactly when Pam said they would be. Just two minor quibbles that prevented five stars here: 1) After installation, the installers left behind some screws on the floor that I naturally stepped on in stocking feet several days later. 2) The electrician asked before using my bathroom, but did not feel the need to wash his hands afterwards. Everything else was great and I would use them again in the future.

Full disclosure...i asked a friend for a referral when I needed some furnace work done and was…read morehaving trouble picking via yelp. Seider had someone answering the phone even tho they were not open which was a definite plus to me. I'd prefer to talk to a human instead of a machine up front even if they can't answer all my questions immediately. They took my info and had a tech call me. They estimated a big window for service (5+hrs) but when all was said and done the tech was at my door within an hour of my initial call. Brandon was very polite and solved the problem quickly. It looks like they will do heating, cooling and plumbing throughout Milwaukee, Waukesha, (and possibly) Washington counties. I would definitely recommend!

Fantastic customer service. Purchased a new home and the furnace had their info on it. I had a…read moresmall issue with water drainage during the real cold months. I spoke with Craig and he essentially walked me through a very simple issue while trying to determine if it was a more complex issue. He also answered a few question about the model in our home. Where do you find quality people like this anymore? Tri-Town heating! That's where.

These guys are great; friendly, knowledgeable and honest! After getting three other quotes from…read moreother companies. We decided to go with Tri-town to replace our air conditioner. They explained everything, showed us exactly what the problem was and how they were diagnosing it. (and fair prices too!) They had everything up and running within a few hours! I'm so grateful there are still companies like this out there! I would definitely recommend!

We bought an older (1985) home recently that had some issues, including the furnace. The home…read morewarranty company sent out Iron Fireman for the repair, and the tech fixed the problem quickly and professionally. After the repair, we got a nice follow-up and thank-you letter signed by the owner. We decided then to get a whole-house humidifier installed, but get the ducting cleaned and sealed first. Wow. Great job by technicians Matt and Jennifer. And such nice people. We are so happy with our fresh, clean air--proven by before-and-after pics taken by them--and the test results. Highly recommended. I will be writing a Google review as well. LT

Fantastic people! I stumbled among this GREAT company listening to WISN Radio. I've build a…read morewonderfull relationship with this crew over the years. It's always been my expericence that Pactrick & Dave are alway EXTREAMY responsive to my requests. Tell them George from the SAWMILL INN sent you.

I couldn't wait to sit down and write this review! Jeff, of Forced Air Systems, just left my home…read moreafter fixing a haywire Humidifier system. I noticed it had fallen, and was hanging by cords and copper tubing yesterday. There was water leaking everywhere in the basement. I called a number of companies where I was put on hold, talked to Ai, and once, given an appointment for 5 days later. Then I found Ben at Forced Air Systems. He answered the phone, friendly as can be, asked some questions and said he could get someone out tomorrow. He told me how to turn off the water supply to the humidifier and then asked me if he could call me right back. And he did! Two minutes later. He said he found someone (Jeff) who could come today. Wow! Jeff showed up, explained exactly what the problem was, fixed it and then handed my a bill that made my day! It was the most reasonable amount I could ever have expected. This company is a jewel. IF YOU HAVE ANY HVAC NEEDS, THIS IS WHO YOU CALL! They are a small family company based in Greendale and they completely understand reasonable pricing, the need to answer the damn phone and their friendliness is clearly intrinsic and genuine. I literally have to stop writing or I could go on all day. I'm so thrilled to add these guys to my list of professional service companies!!

I had a top notch experience with Forced Air Systems. They reached out to me with a quote within…read moreseconds and scheduled a technician to come within 48 hours. Ben serviced my AC unit and was professional and helpful. He talked me through each step and made sure to clean up after himself. I'm very happy with their work and will call them for any further AC or furnace issues that may arise.

Blower motor on 25 year old furnace failed on Thanksgiving. Had that replaced by J Werner. Due to…read morethe age of the unit, I wasn't comfortable waiting for something else to fail so I got several estimates on a new unit to be installed after the first of the year. J Werner came in with the best solution. They are the only ones who actually measured in order to propose the right sized system. They also credited back the price of the blower motor from the old unit. Family owned, local, trustworthy. Highly recommend.

our air conditioner stoped working on a satuarday night when the temperature was 86 degrees…read more i called j. werner heating & air conditioning on that monday morning and a repairman was here by 11:00 that same morning. he replaced the capacitor and we were good to go. i can't tell you how happy we were the prompt service. j.werner heating is the best. outstanding service for sure!

When my old HVAC company abandoned me, Stramowski came to save the day! My first interaction with…read morethis company was very positive, and I will continue to conduct business with them in the future. First off, they were very friendly and accommodating when setting up a time to provide a quotation on a new AC unit. Having the summer heat, a broken AC unit, an 8 month old and a pregnant wife, it was important for me to get this fixed quickly, and Stramowski came to quote me within 24 hours. The gentleman who quoted me did so professionally, and answered all of my many questions. I never felt like I was being misled or up-sold, as I have experienced with other companies. The price was just right too! The installation team was also prompt and did the job with quality. They answered all of my questions and cleaned up the place to be better than when they found it. Thank you Stramowski!

Unreliable service, missed scheduled maintenance calls, scheduled maintenance performed at end of…read moreseason instead of start. Technicians are good but the scheduling aspect has been beyond frustrating.

I found this company on Groupon. Before purchasing I talked to Hannah on the phone to get an idea…read moreof additional charges, she spelled it all out for me, very friendly and straight forward. My technician, Adam was very honest with me. Once he started cleaning the vents he informed be that they were in fact pretty clean and doing the rest of the system would be unnecessary, saving me $200! This a unique and rare level service. Highly recommend.

***POTENTIAL CUSTOMERS BEWARE!*** The company's work van…read moreleaks chemicals and stained my driveway. I contacted James three times via text about the issue and was told that it would be taken care of. Well two months have passed, and the stain is still in my driveway. My last text to James wasn't replied to. If you don't want a huge stain on your property, I would think twice before patronizing Totally Clean. Photo included along with text string. James, what happened to integrity?