David at the service desk provided some of the worst customer service on the planet. After…read morenoticing the technicians took off more than 5 inches of Tint from my windshield, I asked David if I can borrow a tap measure just to verify my inspection. He told me they didn't have one and that I should go get my own. What a rude bastard. I'll NEVER go to that toilet bowl again.

I came in and had my tires done in which I was extremely happy with, they did added that I would…read moreneed an alignment done in which they refused to do, I asked when would this need to be done and they said within a few weeks, they gave me this paper below and said my tires would definitely need to be aligned, I went to a different reliable alignment and they said even after a month and half of use that my alignment was perfect and I didn't even need one, they will try to get money off of you.

Bob is the man!!! He is very knowledgeable. You can trust his advice with your repair and the work…read morewill get done even though he is very busy.

My dreaded engine light came on. Fully expecting it to cost hundreds to fix, I decided it was…read moreworth driving to Auburn to know I wasn't going to be taken. I've heard great things about Bob for years from good friends. But NEVER EXPECTED THIS! Bob called this morning and said I was down on oil and it was $6. THATS RIGHT, I SAID SIX DOLLARS! Nothing's wrong. And this wonderful crazy man told me the truth. Take your car to this guy!

A little pricy to put 4 new tires on rims but the job was done well and timely…read more Only took one week to get an apportionment

Went there to get a 4 wheel alignment and a Maine state inspection sticker and ending up spending…read more$1,371 for 2 new front left and right struts/suspensions and front driver side tire rod plus quoted for an additional $1,200 to get a sticker claiming it needed brake master cylinder replacement and few other things their labor rates are just like a dealership find an honest loyal mechanic

Good prices, but lousy service. Paid $30 to mount & balance two tires. I lost a hubcap less than a…read moremile up the hill. Of course it got run over before I could retrieve it. They blamed it on a faulty hubcap. It's funny that I never had any problems with it for thousands of miles in rain or snow. The next day I drove less than sixty miles and lost the hubcap from the other tire they mounted! The hubcaps cost more than the $30 I paid for the work they performed. I should probably re-torque the lug nuts that they said wouldn't need retightening. Followup: After this review I was contacted by the owner and was referred to the local manager. I got two tires I owned mounted and balanced for free and another $30 off an alignment that is already the lowest price in town. Still not pleased with my original visit, but at least they tried to make it up to me.

I got a call back from the store after an online person scheduled me to just get a new tire or…read morerepair. I'd bought 4 new tires there a few months ago. The caller told me they were very busy, repeated 3x that they had 25 other cars to see the next day when I was scheduled, and did not offer anything else, but giggled and let the line hang. I said I would wait for him to tell me what was available, or I can go someplace else. He said "I don't appreciate your attitude" and I basically hung up. Customer service is definitely lacking. And coordinating their schedule with the online appointment folks.

Another great experience at Maine Auto. New tires, inspection, and wiper blades all in a very…read moretimely manor. Thanks again guys! Nancy B.

I couldn't be happier with the service. Thorough explanation…read moreof needed repairs and they really assure that all is done up to par. Not to mention Chads wonderful customer relations ... so pleasant to deal with. I am a happy customer!

I was actually going somewhere else when I drove past the Lewiston dealership and noticed a…read morepleasantly surprising selection of late model quality options. I immediately turned around to have a closer look and I am very glad at the end of it all, that I did. I ended up buying a low milage, 3-year-old, well-kept SUV. I definitely recommend considering Harpswell Auto when it comes time to finding another vehicle. So why 4 stars instead of 5? The documentation experience could have gone more smoothly.

I cant tell how angry I am with these people..I bought a 2016 Subaru Impreza and paid way to…read moremuch..Within 2 days I reported to them that my rockers were rusting..They did nothing..Now 7 months later, they are a mess...They screwed me...

So, my almost 80-year old Dad had his gas tank replaced here a couple months ago. These a**holes…read morecharged him $1200, and I have made it my mission to let people know that this business is UNPROFESSIONAL AND A RIPOFF! There is NO WAY it cost that much for that job, and don't come at me about the "cost of labor" and all that other BS. A friend and I previously replaced the rear gas tank in this EXACT truck; it didn't take us longer than 2 hours and we aren't even mechanics! These guys owe my Dad some money, although they won't do the right thing- it's clearly all about money with them. Just a word of caution- DO NOT BRING ANY BUSINESS TO THIS COMPANY! THEY ARE NOTHING BUT DECEITFUL JERKS! If they had any honor or respect, they wouldn't have made the choice to take an old man's money and try to convince him it is legit. I hope this place.goes out of business ASAP!

Do NOT go here for any repairs! I had an 8 am appt. I didn't get out of there until 4 pm. They…read moredidn't fix my auto AC and they convinced me to replace something that wasn't imperative to replace. They charged me $350 and didn't do what I went there for them to do. These guys are lazy and total scammers !!! Never again will I do business with these creeps !!!!!

Brought my 2012 Ford Fusion in for a sticker thinking I might have to junk it. Clay diagnosed the…read moreproblems and had it repaired and back on the road much safer and driving like a new car!

Honest, reliable work at a fair price. Clay is an…read moreoutstanding mechanic. Always explains what needs to be done.

These folks are awesome! Honest hard working folks. A place…read morewhere the owner also works on the vehicles. Have taken two vehicles to Quality Auto Care that other garages couldn't seem to fix and these folks made it look easy (and showed me the old parts and explained what was wrong with them). Great folks to do business with. I highly recommend them.

Found theses guys by accident and was able to get them to get my truck back on the road ASAP and at…read morethe right price. Thank you

I wish I could give a 0 star. I fell and it hurt badly. Still in a lot of pain. I was instructed…read moreto place a part delivery in an office that had an unfinished step area and tripped and fell. The man never asked me if I was okay. He never offered any help. I think I pulled something because the pain is getting worst. I am still trying to forgive him for not batting an eye when someone falls right in front of him.

I've taken my car to 3 different shops in the last 3 months to figure out where a whining noise was…read morecoming from. Every single one told me something different and told me I'd need to go somewhere else to fix it. Berube's diagnosed it in 4 hours and fixed it within a few hours of getting the part in. It wasn't cheap, but he gave me options in a few different price points. Bob was nice, helpful, and was insistent that I used their shuttle service (which was so appreciated). The whining noise is gone thanks to Berube's!