My hand was in tremendous pain so I was recommended to Dr. Nathan Ross. I was kept waiting for over an hour in the street outside their office. They were very ungracious. All were far more concerned about insurance paperwork than patient care. When I was finally able to see the doctor, I found him very rude and off-putting. His analysis of my wrist and hand was brief, having me come back in another couple of weeks of pain where he again made me wait an inordinate amount of time and again did nothing for me. I would never use nor trust this doctor. read more

Excellent, experienced, professional, courteous, skilled and knowledgeable. They are as good as it gets specializing in wrists and hands. read more

Afraid to have surgery after knowing someone who did 30 years ago. Put it off until pain was unbearable! Awoke with Hand pain every night even when I wore splint to bed and limited use of hand during day. It was running my life and used pain killers to function. Dr. Nathan saw me. He is an Exceptional, professional, and talented surgeon. He explained that surgery was done using local instead of general anesthesia. That frightened me! But Dr. Nathan is such an expert the local did not hurt at all! Surgery was completed quickly! I was lying down and the area was obscured from my sight. Could not fell anything in hand. Cast on hand to limit use and protect. Cast was removed after two days. No real soreness, no using a brace at night after the next couple of days after surgery. Went back sutures removed which as also painless! No pain at night or day seems like a miracle! Don't be a chicken like I was for so many years and continue to suffer. See Dr. Nathan and believes what he says when he tells you how easy and successful the surgery will be! One week later and already healed! I am almost 62 years old and know this surgery scares most of us. It should not scare you if you are lucky enough to have Dr. Nathan as your surgeon! Many thanks to him and to his wonderful and professional staff. read more

Dr. Nathan has helped my son keep him in the game of waterpolo and snowboarding when he's had wrist injuries. His approach isn't to just jump to surgery and expensive xrays and tests. He takes a practiced and steady look to get him back in track In the fastest and safest and least invasive way possible. He's always spot on! He's funny, incredible demeanor and really concerned about his patients. I would recommend Dr. Nathan 100%. We are grateful for his measured and accurate approach. read more

I went to Dr. Nathan when an injury left me with the condition known as "mallet finger." The emergency room doctor gave me a plastic splint that did not fit well and handed me a business card for Dr. Nathan's Hand and Wrist Center. I'm glad she did, because this never would have healed properly if I had used the splint I got from the E-room. The treatment for mallet finger consisted of splinting the finger for 6 weeks and I had the splint changed weekly by Dr. Nathan's staff for the first 4 weeks. After that, I changed it myself for the last couple of weeks. I received excellent treatment and am on my way to a full recovery. I highly recommend Dr. Nathan if you have any type of hand or wrist injury. When these types of injuries are not treated properly from the start, the result could be a prolonged injury or mild deformity that can only be addressed through surgery. read more

This is really a 1/2 star review by the way. Came in after scheduling an appointment 2 weeks in advance. All paperwork filled out, and or updated. The receptionists and the insurance verifiers are the worst. Very unprofessional, I had to literally yell to get my point across because they were looking at my old plan. Even showed them my new plan in my insurance app and they didn't want to see it because they wanted to check in their old outdated system. Waiting for almost 2 hours and everyone after me has been seen. Just canceled the appointment out. Will not be returning. Save your time and look elsewhere if you can. read more

Our 8 year old broke her pinky at school. We were referred to The Hand & Wrist Center and were able to get an appointment that afternoon! Everyone was extremely friendly and professional. I was emailed the forms to fill out online and also received confirmation when the completed forms were received. The office wait was minimal and Dr. Nathan was fantastic and walked us through what he was going to do and made our daughter feel as comfortable as possible. I would highly recommend this practice. 2 "pinkies" up! read more

I made my first visit with Dr. Nathan Ross and it was a good experience from start to end. The staff was polite and friendly. Also, they were knowledgeable and had all my paperwork together to assist with my visit. Upon meeting Dr. Nathan Ross, he was professional, caring, and patient. Also, he has a personality and appeared to be a good doctor with integrity. If you're in the LB area and need to visit a Hand and Wrist doctor, please give his office a call.. Thanks read more

I'm so excited that Dr. Nathan has a yelp page! Dr. Nathan and his office deserve nothing less than a glowing review. I was referred to Dr. Nathan by my doctor to remove a ganglion cyst than has been troubling me for 10 years now. It was very painful, and held me back from many things that I wanted to do. My family finally reached a time where it worked out well with our insurance, so we decided to have it removed, finally! During the consultation, Dr. Nathan was amazing in helping me understand all my options, and the pros and cons of each. Also, he drew on a piece of paper what was actually happening inside my wrist, which was awesome! I was already set on surgery, and this consultation really helped to affirm and understand my decision. In between my consultation and actual surgery, the office staff and the Hand and Wrist Center was amazing in helping me navigate all of the logistics of appointments and insurance. Monica - the surgery coordinator - was AMAZING and was very patient and helpful with my many calls and questions. On the day of surgery, Dr. Nathan talked with me before and after surgery. He truly has my best interest in mind and has done a lot to ensure that I fully recover from the inherent stiffness after surgery. I'm still in the recovery process, and still have to go back, but this process has been great so far and I'm so happy to be recovering from something that has been hurting me for HALF of my life. Thanks Dr. Nathan! read more

I was very disappointed with with Dr Ross Nathen. I went to the consultation with xrays and a dr's referral. He took xrays - and charged me. he sent me to have tests (again charged me) 500$. After all that, I was told there was nothing wrong with me and thus there was nothing he could do for me. Odd as I was referred to him by TWO different doctors who saw the problem immediately. My hands and thumb joints were so swollen and the pain was so bad, i could barely stand it. I went to my rheumatologist the day after his diagnosis (or lack thereof), as injected my thumbs, commented that it was odd that he couldn't see it. It was that obvious. The injections she gave lasted for about 3 years. My thumbs have now gone on to bone degeneration with arthritis and I really need see a hand and wrist specialist. Guess who I WON'T see. read more

I was referred to dr. Nathan Ross by my rheumatologist 4 synovitis the right wrist my rheumatologist sent two referrals to his office I was told I never received them but yet they knew how to spell my last name correctly odd when I called again this morning to schedule an appointment I was informed that they accept Medicare but not Medical so I would have to come up with approximately $500 before I see the doctor so I was on the website looking at the prices I only need a steroid injection be a rheumatologist and that's only $85 so I do question his office staff considerably so I'm left with the feeling if you have Medi-Cal and Medicare if your elderly disabled or poor Healthcare is a luxury not a necessity you can't pay you don't get treated not a very comforting thought read more

I called Dr. Nathan's office on a Monday from a weekend fracture on my hand and they scheduled me the same day. They advised me that I would have to wait longer than usual because they were busy. I didn't want to go to a place that had many people because I didn't want it to be a rushed process but the receptionist insisted that it wouldn't be a rushed process and that the doctor would take his time with me, so I went forward with my appointment. I get to the place and yes, it is super busy, I waited an hour and a half after my appointment time. Finally the doctor see's me and the process is super rushed he didn't even explain my options. The doctor put a splint on my broken hand and sent me on my way (I posted a picture of the splint). I'm not a doctor but I don't think I have to be a doctor to know that a splint doesn't protect you a well as a fiberglass cast. I went to another doctor (Dr. Andrew Lim from Hermosa Beach) to get a second opinion and it was like night and day. I was his only patient for about an hour and he took his time with me explained all my options and put me on a cast (also posted a picture of the cast). If you have insurance you shouldn't have to wait long, there are many good doctors available that are willing to take their time with you. read more

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Took my insurance in charge me for a consultation but when I cancelled he never gave me refund for it totally unprofessional I will never ever come to this place read more

Kim took my insurance info and promised a call back with a quote. She insisted on making me an appointment. Two days later and a day before the appontment and still no quote I called them. Three rude receptionists would not give me a quote. Tried to teach ME how the insurance works instead of calling my insurance company and giving me the quote. According to the others this is the common practice in this office and doctors do not care. I will NOT be using this doctor's services unless he informs the patients about his fee AHEAD of the appointment. Just noted that Yelp automatically puts five stars. This office does not deserve even one star. Sandra read more

I any very pleased with the procedure performed. By Dr. Ross. Nathen that corrected the ninety degree bend in the little finger of my right hand. I have had more then a dozen operations to correct the effects of dupuytren's contracture over the last forty five years. The procedure performed by Dr. Nather in his office used a needle procedure that straitened the finger in less then ten minutes. The little finger is now the straightest finger on that hand. I am very happy! Gary Smith Gary Smith read more

I was a patient of Dr Nathan's years ago, I have recommended him to several of my friends and even strangers. Not any more!! I called today to schedule an appointment and was told they don't accept my PPO insurance and would I'd like to come in as a cash patient? Why in the hell would I do that? So long!!! read more

Made an appointment, during the time on the phone, gave my insurance info and staff claimed they accepted my insurance. Upon arriving and filling out my paperwork, was told they "may or may not" take my insurance and we wouldn't know for sure until after the appointment. I've never heard of this type of practice and it's certainly not acceptable to me. Shame on the front staff for misleading potential patients on the phone. Can't speak about the Dr. as I never got to see him. Save yourself some time and go elsewhere. read more

Dr. Nathan is an exceptional physician. My mother traveled from Las Vegas to Long Beach to get a second opinion from Dr. Nathan because of his expertise. Great level of care and friendly personality! read more

Dr. Nathan does a good job, however his business practices and billing process are unethical. Because of that I cannot recommend him or his office. He chose to perform my procedure in his office because the surgical center he has an ownership stake in was out of network for my insurance. I agreed to this because it was a relatively straight forward procedure. His office provided me an all inclusive agreed to price to be paid at the time of the procedure. I paid this amount as requested. Since then (15 months ago) I have received monthly bills from his office. I have contacted them and explained the situation. I have even provided them with the documentation proving the amount I owed and paid. They are now threatening to take this to a collection agency. Lesson learned, I should have taken my business elsewhere when Dr. Nathan refused to use an alternative surgery center. The undue harassment of receiving monthly bills and the unethical practices of not honoring our agreement are the reason for the negative review and the single star. read more

I have had to see Dr. Nathan several times. First I had a cat nite and another time I had a tennis elbow. He has shown himself to be very professional with excellent training and a world of experience that he shares with his patients. He gave me very practical advice that allowed me to avoid two surgeries.The office staff is friendly and efficient. He teaches medical students and keeps abreast of the latest therapies. He has my highest recommendation and should be a first choice for hand care. read more

I have had dupuytrens contracture for nearly 10 years...slowly getting worse. I went to a highly rated orthopedic surgeon close to where I live who wanted to perform the Xiaflex treatment to straighten the 80% curve in my ring finger. When I got home, I went on WebMD and read approx 80 reviews from people having this barbaric and painful treatment including the time consuming therapy sessions. After a lot of investigation including some excellent "comments" on Youtube concerning Dr. Nathan and his needle aponeurotomy treatment of dupuytren's, I cancelled the appointment with the first doctor and scheduled an appointment to see Dr. Nathan. It was worth the 100 mile drive! Dr. Nathan and his entire staff are total professionals in their field. It's hard to believe that I left this problem (couldn't even wear a golf glove) for many years, and Dr. Nathan had the problem resolved in about 30 minutes. The 80% curve became immediately straight! He freezes the finger and hand in strategic places and then uses a needle type tool which you don't feel, to cut the cord in your finger and hand which releases the contracture. I honestly didn't know about this treatment, and for years had thought that hospitalization was the only solution. I would give Dr. Nathan 6 stars if possible and am typing this report less than 24 hours after my ring finger was straightened. (Couldn't type with it 2 days ago). If you have this problem and are searching around...believe me, you can't go wrong with Dr. Nathan. The negative reviews that some others are posting are hard to believe...like 3 stars because reviewer couldn't find the phone number?????? Thank you Dr. Nathan and staff. For those who don't know about your professional and excellent service, I will now hopefully be able to educate some about the Needle Aponeurotomy dupuytren's contracture treatment. read more

When I called to make an appointment, the receptionist did not inform me that the bill upfront - they call your insurance company and find out how much they THINK you'll have to pay. When I found this out at the office, the receptionist said "well, the person who booked you checked this box saying she told you that." Well, she didn't. Fine. They estimated that I would have to pay $150 up front based on what my insurance told them. I told them I wasn't comfortable with this, especially not even having seen the doctor yet, and finally they relented that they would bill my insurance AFTER service was provided and send me a bill, like how a normal office operates. An hour after my appointment time, I got to see Dr. Nathan. To say that his bedside manner is lacking is an understatement. He cut me off multiple times to dictate into chart notes on his computer. I intended to ask him about another wrist problem that I'd had, and he told me "I don't want to hear about that. I just want to hear about what you came in for today." He insisted that the problem was a nerve palsy caused by sports wrist guards, but gave me no care instructions and sent me on my way. This was in October. Thanks to icing my wrist, I am no longer having issues with numbness. I was expecting to pay the full $150 estimated by reception, but just received a bill YESTERDAY. For $90 - the ACTUAL amount that I owe, because insurance covered more than what the office said they would. I'm a musician, and I take a very active approach to protecting the health of my hands. I won't come back here, nor would I recommend him to musician friends. UPDATE, 6/12/17 I received yet another bill for the same appointment on 10/24. The billing department says I didn't receive a bill in January, and that my check "must have gotten lost." They say they have no record of that bill on my account. Long story short, I have to put a stop payment on a check, their billing department has no idea what's going on, and they made a thousand excuses for themselves. read more

Dr. Nathan, did a great job explaining my cyst & he took care of it so quickly. Thank you.

Dr. Nathan is a lifesaver. I am a violinist and rock climber with 7 severed tendons, a median nerve, and artery in my left hand. When the accident happened I didn't know what was going to happen to my career, my love for climbing, and my life in general. I visited doctors and surgeons and they all told me with my injury I would never play again......but not Dr. Nathan. He had a plan, he had confidence, and he believed in me. He gave me options, a future, something I could cling to and fight for. Dr. Nathan and his lead physical therapist cared so much about my music even on a personal level. They created special slings and specific physical theory exercises to prepare my hand for violin playing. My heart goes out to everyone at the Hand and Wrist Center. They gave me my life back. Three years ago I crashed through that window and now I'm back as a professional electric violinist recording, touring, climbing mountains and smiling. I love you guys, thank you so much :) read more

Ross Nathan, MD - Me playing violin about two years after severing 7 tendons and median nerve in left hand. Thank you Dr. Nathan for fixing my hand! - Orthopedists Near Me - Long Beach, California

Dr Nathan is amazing. Our athletic son has broken his wrists multiple times.( 6 to be exact and one broken finger). Dr Nathan has treated him with wonderful patience and understand at each Dr appt. He carefully explains the break and how to care for it. It is a breathe of fresh air when a dr takes the time to talk to his young patients and treats them like adults. Thank you Dr Nathan for treating my son with Kindness and compassion. I am sure we will be back in soon. read more

Dr. Nathan is really amazing. He's a gifted doctor and is extremely generous with his time and knowledge. I had a hand injury that was misdiagnosed by the hospital in Mammoth. He took new X-rays and immediately was that I had three broken fingers, and one that needed surgery. I had a fast surgery with him at Long Beach Memorial that was the easiest medical procedure Ive ever had! He's truly awesome and I highly recommend him. read more

Give a five star recommendation to Dr Ross I have broken line fingers on three separate occasions and each time he recommended not having surgery And instead set my finger in a splint and after some weeks which time they were fully corrected read more

Dr. Nathan is an elite specialist; incredibly knowledgeable and capable. What separates Dr. Nathan from other elite individuals in the medical field is his bedside manner - incredibly relatable and patient - as well as his genuine care and concern for his patients which he exhibited in repeat follow up texts and phone calls. Dr. Nathan is best in class and I am lucky to have access to him. Could not recommend him more highly. read more

DR NATHAN: THANK YOU!!! EXCELLENT JOB. 9-7-2012 My little finger was down to the palm of my hand. After Dr Nathan performed this new Percutaneous Technique "Needle Release" My small finger is straight able to do almost everything a couple days later. I'll wait a bit before lifting weights for another week. I appreciated the friendly staff from the front desk to the rear office Nurses. They keep everything clean very organized and time friendly. Best Dr in all of LA and Orange County's. 5 Stars from me. Talk to Dr Nathan before you do anything regarding the invasive out patient treatment for Dupuytren Contracture. Thanks to all at the Hand and Wrist Center in Long Beach CA. Far less painful than the dentist. My other hand Small finger had a previous surgery from another Dr. several year ago for the same Dupuytren's Contracture. It took me well over a year to get to the same result levels Dr Nathan did for me in less than one week. He'll walk you through the whole process prior and during the Needle Release. He even spent additional time after the procedure telling me what and how long recovery will take. Travel if you have to see and become part of Dr Nathan's positive results. " I am now able to shake some ones hand again" Read more: http://www.healthgrades.com/physician/dr-ross-nathan-yy4y3/patient-ratings http://www.vitals.com/doctors/Dr_Ross_Nathan http://www.vitals.com/doctor/profile/1013957679/reviews/1013957679#ixzz26UY1H2zO read more

If you don't need surgery, going there is a waste of time. They have no ideas on any nonsurgical hand/wrist problems. :-/ Staff is not well organized, three times contacting to get an appointment and not all that pleasant to deal with in person, either. Long wait for a what was a rushed visit. Just disappointed all round, now trying to figure out who to see next. If pain is your issue, don't go here. read more

Dr Ross was referred to me by a nurse that works with him in surgery. I chose him out of 3 referrals and am very happy. The entire experience with his front office and him was smooth sailing for my broken finger (first broken bone). He had x-rays done in office and he was able to review on the spot. Highly recommend! read more

Dr. Ross Nathan is an excellent surgeon. I am an athlete and depend on my body to function at a 10 at all times. As I'm getting older this isnt always the case. Two of my training passions are yoga and boxing, both which require hand/wrist strenth. I developed pain in my right wrist due to the overuse. Dr. Nathan took the time to do detailed research on what was going on an came to a surgical conculsion that solved the problem. I am now free of pain in my wrist. Thank you Dr. Nathan. read more

On a Wednesday (11/18), I scheduled an appointment for the following Tuesday (11/24) (almost 1 week later). On the day of my appt., about 1.5 hours before the scheduled appointment, I got a call from the office staff. They informed me that their office does not accept my insurance. Mind you I gave them my insurance card on the Wednesday I walked in to make my appointment. I have a broken bone in my hand and if it doesn't heal properly, I may lose mobility and live with it for the rest of my life. Dr. Macer and Dr. Nathan... You might want to hire more efficient help for your front desk. They waited until the day of my appointment!!!! POOR POOR CUSTOMER SERVICE. Wish I could rate the Doctors, but I never got that far. And now, I may never get the proper care I need. read more

1 comment insurance company man don't see this doc avoid at all cost especially if you've been scheduled for qme if I could give 0 stars I would read more

Professional, responsive, experienced. A positive experience in all respects. My issue is with Dupuytren's in my right hand. Before I even scheduled an appointment, I sent an email inquiry with background and questions. Dr Nathan responded to each of my questions within a day and helped me understand what my options were. When I traveled to Long Beach for a consultation, the staff in the office was helpful and efficient, and Dr Nathan gave me his undivided attention and focus for 45 minutes, enough time to examine my hand in detail and explain my condition and all possible options (including a couple I wasn't aware of, even though I'd done quite a bit of research). Our mutual conclusion was that it did not make sense to do anything at this time (even though that meant they would only be getting the fee for the consult). If I do decide at a later time to have a procedure done on my hand, Dr Nathan is my guy. read more

Highly recommend. Reviews are subjective, for all who read these. Negative reviews for waiting at a doctors office or complaints that the doctors bedside manner sucked because he seemed in a hurry.... get over yourself. If the doctor sat and chat with you, then everyone else needing his help would have to wait longer. He's there to help you with your problem and move on to the next person who has a problem or injury. I called after a visit to urgent care, where they could offer no solutions for a broken bone in my hand. The staff set up an appointment the very same day. They did informed me, I may have to wait beyond my appointment time, due to the doctor's already busy day. Broken hand...I'll take what I can get....I waited no longer than I have at any other doctor's office. The staff was helpful and professional. Dr. Ross was incredibly busy, but broke down my options, took care of my hand and was off to help the next patient. Thank you. I truly appreciate your help and medical care. read more

I'm a physician and I have been under the care of Dr Nathan and his staff a few times over the years. I would never go anywhere else for any hand or wrist problem! Dr Nathan does a thorough diagnostic exam and explains everything in precise detail so I always understand what the problem is and what we need to do to make it better. He is a top notch clinician and surgeon. read more

TERRIBLE CUSTOMER SERVICE AT HAND AND WRIST CENTER LONG BEACH CA !!! All they care about is getting your money and billing you as much as you can then they leave you waiting for two hours to see the Doctor after ignoring you when you come to check in at the front desk! Then the doctor barely spends a few minutes with you and accomplishes nothing then they send you emails trying to get more money out of you it's all about the money and billing !! NO medical assistance avoid this place!!! read more

My experience at Dr. Nathan's office was positive from start to finish. His staff was friendly and efficient. He explained everything in detail and was patient, kind and comforting. Above all, it was clear that Dr. Nathan takes great pride in his work and is driven by his desire to heal his patients. He is one of the good guys...we need more docs like him. read more

Dr. Ross is the best hand doctor I have ever been to see. I've have had surgeries by 2 within the past ten years and have consultations with several more. I have Dubytrins (sp?) syndrome in both hands. Dr Ross patiently and clearly explained several treatment options. I selected one which he performed on the spot which was more effective that the previous two procedures that had been performed and the recovery time was hours instead of many weeks. He did this in spite of the fact that he would have received more money from the insurance company if he had performed a surgery as the previous doctors had done. I am very grateful to Dr Ross for treating me and would categorically recommend him to anyone with hand issues. Thank you, Dr. Ross! read more