This business has been selling hay for eons and has been locally owned and operated as well. Chances are if you are in the Lincoln area you know of them or have purchased from them in the past.
For me I have had too.many bad experiences with Rude people. There are a couple ladies that run the office/cashiering. The one is not nice nor helpful and hasn't been for years. But we have all over looked that in the past and would always hope the nice lady would be there. I purchase 26 bails at a time and I shop around to see who has the best prices as well as the best hay. As we all know this winter there was a huge shortage of hay and it was terrible no matter where you got it. The not so nice lady was very unhelpful and basically told us over the phone as well as in person that there was a hay shortage and to take it or leave it. This is not how you treat your customers. I thought to my self I'll never come here again. Well I did because my other place was a couple dollars a bail higher. This was by far my worst experience. I was threatened and over all treated badly by Mr. Ross himself. Unfortunately the price of Hay is sky high and the only reason I would go back is if they were considerably cheaper.
I would recommend going to Sierra Hay & Feed off of 1st Street where they always treat you well. Randy and his folks and the other employees are great people there. read more