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    Ross George, DVM

    5.0 (1 review)

    Services - Ross George, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    10 months ago

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    Thurman Veterinary Center - Our Customer Service Representative team!

    Thurman Veterinary Center

    (148 reviews)

    Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

    My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

    Animal Medical Clinic - Miss Minnie-satisfied patient

    Animal Medical Clinic

    (28 reviews)

    It is with a heavy heart to share that this vet Dr. Lucinana Mankel with Animal Medical Clinic…read moreprescribed an antibiotic/Enrofloxacin (Baytril) 136mg dosage suitable for a large dog to my 12.5 lb pet cat. By day 4 he succumbed to acute blindness. How a vet was not alarmed seeing the dosage on the bottle is beyond me. Ophthalmologist verify our cat is completely irreversibly blind due to its toxicity. I've had vets for over 30 years and never had anyone been this gross negligent. Another woman shared on my Nextdoor post that her dog was prescribed antibiotic by this same vet and caused fatal internal bleeding. Fatal. It makes me wonder what kind of vet this woman is. She's only been there since Feb 2023, just a short 3 years. There may be other cases we don't know about. Beware. If you choose them, you should really google info and ask PetMD about the meds/dosage. I did file a complaint with VMB. CA law does not punish vet malpractice unless it's proven to be intentional. VMB is a division of the Department of Consumer Affairs. They will investigate and do have a measure of accountability from citing fines, to further training, to probation, to protocol requirements, to suspension and revoking license. Pet owners need qualified medical professionals treating our pet family members.

    Very caring group of individuals. As much as my dog Nigel hated the vet, I knew he was always in…read moregood hands. Dr. Mankel was very easy to work with and was always accommodating to my little old man when he needed it.

    Solvang Veterinary Hospital

    Solvang Veterinary Hospital

    (37 reviews)

    June 18, 2026: First time client. When I arrived on time…read more(with my cat's medical records) for a Wellness Check, not one person on the staff was welcoming or friendly. My cat and I were placed in an examining room (with an examining table) for a very long time. An unfriendly female staff person walked in and (weirdly) took my cat in his carrier away from me to a back room (I was not allowed to accompany my cat); leaving me waiting (behind a closed examining room door) for a very long time. I went to see where my cat had been taken (my poor cat (in his carrier) was left; on the floor; all alone; completely neglected. (Dr. Bettina was not there; she was late; I was told absolutely nothing about her lateness). When she finally showed up (after doing out of my sight "only God knows what" to my cat) she tried to sell me an additional vaccine that my cat's medical records clearly showed he wasn't due for until 2028. She also tried to get me to buy the cat food sold there (which I did not need). There was a cage in the (very scary to the poor kittens) very large front window that had 2; poor; screaming; terrified; traumatized; "up-for-adoption" kittens that the staff completely ignored; that they left to suffer in intense fear. The clinic itself is aged and smells very musty (it was flooded 3 years earlier with creek water) and has obviously not been professionally cleaned and/or maintained. They don't care about the animals; they don't care about you. I (WE) ARE NOT GOING BACK.

    My dog might have accidentally eaten some diabetes med during our short trip to Solvang for…read moreThanksgiving, and after consulting GPT we started freaking out. We called the hospital and the front desk asked us to call poison control center who later asked us to bring our dog to the closest hospital. Luckily the hospital is just 4 mins away from the downtown area. I was in a lot of stress so I'm so sorry I didn't really get the names of all the wonderful people that helped us. I was really overwhelmed knowing that my dog could go into seizure any minute, and everyone was very friendly, helpful, and patient during our entire visit. They quickly did treatments and asked to keep my dog til end of day for observation. Unfortunately we had to head back to LA but the doc gave thorough instructions on observing him through the night and giving follow up kibbles every 2 hours to keep his blood glucose level up. She even offered to walk out to explain the situation to my husband who is allergic to cats and was waiting outside, even though she has a leg brace on and was using walker! (I hope you feel better soon!) Our dog is still not out of the woods yet but I wanted to leave a shoutout here to the doc and staff who helped us today. Thank you all so so much!!

    VCA Bakersfield Animal Hospital

    VCA Bakersfield Animal Hospital

    (447 reviews)

    I wanted to add in a follow up on my review from Wednesday night. We had to put our family Dog…read moredown. We had a bad experience that night. I wanted to let people know that they did follow up with me with a very heart felt apology and did want to let us know that they were correcting the issue that happened. I also wanted to let you know that over the last 20 years they have always been nothing but professional toward us and very caring when we had to do this in the past. So I want to that them for the apology.

    We had to take our little girl (4 year old cat) in to see the doc. She wasn't eating or drinking…read moreand was lethargic. Everyone was fantastic! We thought she had hurt a hind leg and was just in pain. Doctors did X-rays and blood work. X-rays were good but the blood work showed an infection along with a fever. Docs put her on fluids for her dehydration and gave her IV antibiotics. After a couple of days in the hospital her fever was down and her blood work looked closer to normal, but she still wouldn't eat. We went out on Saturday night and spent about an hour with her trying to calm her and get her to eat. When we got there she had a petrified look and was scared to death. We were able to talk to her and pet her but still couldn't get her to eat. Doc said she might not eat there because she was so scared. We left her one more night for the fluids and antibiotic IV and a recheck of her blood work on Sunday morning. Temp was down and blood work was close to normal so we brought her home. After checking out the backyard and house she and our other cats all relaxed. She's eating and drinking like crazy now and just demanding attention. Everyone at VCA was great! From the receptionists to the technicians and doctors! Thank you for the wonderful care our little girl got! You all are fantastic!!

    Ross George, DVM - vet - Updated October 2026

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