Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

Very friendly!!!!! Brought my cats there for check up and they made it feel like it was their…read morecat's. So nice.

I needed to have my fur baby checked right away due to signs indicating she had a serious health…read moreissue. The wonderful ladies in the front office gave me the opportunity to bring her in that morning. Dr B ran tests and offered options on next steps for immediate treatment via a referral to urgent care. Unfortunately through additional tests she was diagnosed with an incurable cancer and was suffering. I had to make the heartbreaking decision to put her down. Even though the Dr and staff saw my pup for a short time they showed so much compassion. It is obvious how much they care for their patients and their "parents". I admire their professionalism and appreciate their thoughtfulness. Thank you SVH.

Stockdale Vet is a great hospital. I trust them completely. Dr. Bonham is caring, thoughtful and…read moreexperienced- she's provided excellent care to my babies over the years. The office works hard to provide good customer service.

AVOID THIS PLACE! I had to cancel an appointment on the day of the appointment and they still are…read morecharging me $60. I had a broken arm and my husband wasn't going to make it home in time. I called with plenty of time for them to cancel but they said they were still charging me for a no show. So if you dare to go to this place, make sure you don't have an emergency the day of the appointment or you're going to get the shaft anyway. I DO NOT RECOMMEND this business.

We had to take our little girl (4 year old cat) in to see the doc. She wasn't eating or drinking…read moreand was lethargic. Everyone was fantastic! We thought she had hurt a hind leg and was just in pain. Doctors did X-rays and blood work. X-rays were good but the blood work showed an infection along with a fever. Docs put her on fluids for her dehydration and gave her IV antibiotics. After a couple of days in the hospital her fever was down and her blood work looked closer to normal, but she still wouldn't eat. We went out on Saturday night and spent about an hour with her trying to calm her and get her to eat. When we got there she had a petrified look and was scared to death. We were able to talk to her and pet her but still couldn't get her to eat. Doc said she might not eat there because she was so scared. We left her one more night for the fluids and antibiotic IV and a recheck of her blood work on Sunday morning. Temp was down and blood work was close to normal so we brought her home. After checking out the backyard and house she and our other cats all relaxed. She's eating and drinking like crazy now and just demanding attention. Everyone at VCA was great! From the receptionists to the technicians and doctors! Thank you for the wonderful care our little girl got! You all are fantastic!!

Brought my 15 y/o to VCA because he wasn't well. Everyone here was beyond kind and gentle. Gave me…read moremy options, but gave it to me as if he were their baby, too. They gave him an IV and something to help him, but it was too late. He was in a lot of pain and I had to make one of the hardest decisions ever. They were patient, respectful, and helpful. I wish I hadn't needed to bring him in at all, but glad that since I had to, that it was here. My 15 y/o mix had been ill for some time. NOT HERE: First, we were told he had a mass, but most likely benign. I was hopeful and scheduled his appointment for a month out. He was not looking great, so I rushed his appointment to get it removed mid-June. They removed the tumor 6/24 but by then the cancer had spread to his lymph nodes. He's been home and being taken care of. Yesterday he wasn't doing well... I took him to a different ER because it was "more affordable" - big mistake because 12hrs later and we had not been seen. Yes, I paid a little more at VCA, but now I see why.

This place is pawsitively amazing! They're a nonprofit…read morededicated to helping more pets get spayed and neutered while keeping our furry friends healthy and safe; which also means wallet-friendly vaccine prices! (Seriously, thank you!!!) They take walk-ins Monday through Thursday from 10am to 2pm, and you're in and out in about 15 minutes. The staff is the sweetest and gave my pup ALL the love , tail wags approved!

This is my first review, but I've been taking my pets here for a few years now…read more I got there by 10AM and was out before 11:30AM. The two girls checking in the pets were efficient, patient, and very friendly. The girl who took my Bella inside while I waited outside was so sweet. She even carried my Bella since she was a bit scared and a baby. Services took only but a couple of minutes. Thank you, Critters without litters

This place can be pricey but they do take care of your pet. The staff is very polite and helpful, I…read morefelt comfortable leaving my dog there for treatment. I highly recommend this place.

Awful. I already told them that she had received revolution at the vaccination center my cat that…read morewas 1 pound. They recommended everything under the sun they gave her capster. Which is not recommended for cats her size and she went downhill from there. I thought maybe she was lethargic from getting dewormed. I didn't know that both of those medication's were not recommended for cats or size. I'm not professional here. I thought I could trust professionals, but my cat went downhill. She did have fleas when I first got her. Her siblings had fleas too. Her siblings were not treated with anything and then doing fine she's gone and I'll never get over it. Don't take your pet here if you want them to live a healthy life. They just want to sell everything to you. Rip Sophie . I love you forever and ever.

While the circumstances were not good, the service was. She made sure to connect with us. She asked…read morequestions about our dog and made sure we knew this was not easy but given his condition we were doing the right thing. She explained the whole process that the medication would have on his body and gave us plenty of time with him. She also provided a paw print and offered a keychain with his hair in it, no extra charge. I will use her again when the time comes for my next dog if we are still in town. I have recommended her to other people and they appreciated her as well.

We cannot say enough wonderful things about Dr. Elise Martin and the care she provided for our…read moresweet Ellie during one of the hardest moments our family has had to face. Making the decision to say goodbye to a beloved pet is heartbreaking, but being able to do it at home, where Ellie felt safe, comfortable, and surrounded by the people who loved her most, was such a gift. Dr. Martin was incredibly compassionate, patient, gentle, and respectful throughout the entire process. She never made us feel rushed and gave us all the time we needed to love on Ellie, say our goodbyes, and simply be with her. Dr. Martin explained everything with such kindness and made sure Ellie's final moments were peaceful and filled with dignity. As painful as that day was, there was something incredibly comforting about knowing Ellie was able to pass quietly in her own home, surrounded by love rather than fear or unfamiliar surroundings. We will forever be grateful to Dr. Martin for the compassion she showed not only to Ellie, but to our entire family. You never forget the person who helps you through a goodbye like this, and we will always remember the kindness she gave us during Ellie's final moments. Thank you, Dr. Martin, for helping our girl leave this world so peacefully and with so much love.

Dr Holland and the staff are amazing and kind!! We bring all 6 of our cats here and it has been…read morenothing but positive experiences. 10/10 recommend!!

We love the staff and drs. They are so kind and do a great job. I have 2 St Bernard's, they are…read morelarge dogs. They prefer to been seen in the yard as it is more relaxing on them and whenever possible the team accommodates them. Thank you!

I have been a pet-rescue home for 20+ years. Dr. Cooke has served all my pets with a loyalty to the…read moreprofession, unknown by most other doctors. He has been kind, compassionate, and realistic about the treatment and care of small animals. The last animal I inherited had been hit by an auto and suffered a fractured hip. While surgery was an option, Dr. Cooke gently suggested a "wait & see" approach to what nature could provide.

He has retired as if August 2026. Business closed. Phones still active. They should shut them…read moreoff. No way to get your pets records.

Dr Zachary is thorough and compassionate. Recommend him highly. Everyone who works there is…read moreawesome .

my dogs have been patients of Dr Zachary for more than ten years. Dr Zachary always takes time to…read moreanswer questions and make recommendations. he is gentle and caring. we have never had any problems. something i've noticed about Sillect Care Animal Hospital is the relationship between the employer and the employees. Dr Zachary's retention rate among his employees is very high. staff have been with him for more than ten years. when i see such a low turnover it points to an employer who treats his staff fairly. they operate as a team.