The only redeeming quality that this company his the son, Robert. I hope he can get away from his…read moreoverbearing, disrespectful and unprofessional father and grow as a businessman. We got a recommendation from a local neighborhood group for this company and saw reviews on here. I guess I should have been drawn away when the owner, Frank, called the other company that we had out for an estimate previously, idiots. I chalked it up to him being honest and older. No, it was a sign that he is unprofessional. I understand being busy, but my husband and I had to call him back to schedule times. He fumbled through a notebook to find us. This should have told us that we would not get any kind of invoice or receipt. I wrote down all that we wanted done in clear outlined details due to me being at work and my husband supervising. It was repeatedly asked for the 2 of them to keep their masks on in our basement as we didn't have airflow. My husband asked about covering some of our belongings due to them being collectable and we were told it wasn't needed, but they did indeed get dirty. A wall was mis-cut for a switch in the basement and it was not made aware, in fact Frank made a point to gloat about his expertise and what a great deal we got. There were 3 screws on the floor under a light that was put on in the wrong direction then was asked. There was debris all over the floor and our bed, pieces of wire and dust as well. 2 wires were fed into one breaker into the junction box. This is a code violation and fire hazard. Frank told my husband that the existing lights in the basement couldn't be used in our laundry room due to them being a fire hazard but when I got home he told me I could use them. I called him on that. I also asked them to please wear the masks properly the next day as we could not afford to even get the regular flu. Frank proceeded to tell his opinion on people who choose to not get the vaccine. This is unprofessional. As was arguing with his son in our home all day. I called him later that evening and told him we didn't wish for them to return to finish and asked what we owed them. He said "I guess I had that coming!" He sent Robert to get the check and he apologized for his father's behavior stating he was "old, didn't know when to shut-up and was about 1 year from retiring". Still unprofessional. When I called another licensed, bonded and insured company with professionals who insist on wearing masks, booties, clean appearance, manners and write up proposals, they stated that the wires in the breaker box were not to code and had to be fixed 1st. I called Frank and he became agitated and rude. He said the company didn't know what they were talking about. He didn't know who they were. I refused to give the name, not his business. He said he did professional work and that I got a great deal. He told me it didn't matter, he knows everyone. He told me to stop harassing him and get a lawyer. I called him right back. I told him I would like a couple hundred dollars refund for the cut marks he left in the wall that will be difficult to fix and the breaker box. He said I was "way off he mark". He told me to have the other company call him and he could tell them how to do it for $20. I told him he was unprofessional and hung up. I never mentioned a lawyer. I just wanted some funds back since I was having to fix something that he did incorrectly as well as he made unprofessional mistakes on my wall. Please stay away from this company!

The guys just left. Got my issue fixed right away. Were very friendly and rates were reasonable…read more Even gave me a tutorial on what I was doing wrong. Thanks!!!!

Excellent professional plumbing services at affordable pricing the workers were friendly and…read moreknowledgeable. I would not hesitate to use this company again.

Great guy. Kept us informed as he tackled a big job. Thoughtful service. Highly recommend.read more

We were able to make an appointment easily with their 24 hour bot service and received a call first…read morething the next day. Although our appliance is beyond repair, which we honestly anticipated, our service- man, Ethan, was very knowledgeable and helpful in helping us make a decision after he assessed the problem. I would definitely use their services again and recommend them highly.

Hired Hoffmann to repair a fridge. I first paid for a service call to assess the problem, waited…read morefor a return visit to replace a part and then paid for the part and labor. Technician said it was already starting to cool prior to paying for the job. Unfortunately, twenty four hours later and it is NOT working at all. Called to report the issue, said they would return next week; However, they cashed the check this morning anyway. Hopefully they do return and properly fix without additional charges. The initial assessment and the repair cost, approximately $450.00, anything more and I would have been better off disposing of the appliance.

Excellent experience with Alert. Knowledgeable, professional and customer friendly. Have…read morerecommended them before and will do so again.

Chris did a great job installing an EV charging station (Electric Vehicle) at my office in Swansea…read more His attention to detail is great, and came highly recommended to me by another electrician who supervised his apprenticeship. You cannot go wrong with Chris and Alert Electric. (I know that Yelp will probably filter this in about 15 minutes, but I won't water it down to please them...) G. Michael Murphy, OD

Hired BET's Handyman Service. I have to say he is one of the hardest working guys I have ever met…read more He arrived early and worked until the job was done. He even worked thru pouring rain because we needed the project done before the next day. His price for the project was very affordable and a hell of a bargain for the quality of work. If you want your project done right he is your man. The only regret I have is I can only give him 5 star. I will definitely be calling him back for anything that I need done.

Cannot thank Brian enough. I've had so much trouble finding someone to help with a few projects at…read moremy house, but Brian was willing to tackle anything. I called him and he came over within an hour did a great job explaining everything that needed to be done. I had him help with fixing some wooden pieces on the top of the ceiling of my porch that had become undone and needed repair, along with installing drywall in my closet. Everything looks incredibly nice once they were finished. I required some additional documents for my insurance and Brian instantly was willing to work with what I needed and answered any questions I had. I would definitely recommend him to anyone and plan on calling him again in the future!