Heritage is always extremely responsive, professional, and timely. They have provided routine…read moremaintenance on our HVAC systems for years and when it was time to replace the AC unit and furnace motor, they gave us a great deal, got the parts quickly, and were back within a week to install everything. We had some minor issues and they came back immediately to fix everything. They have a great warranty system and all their parts are made in the US, so they're not affected with supply issues like parts made overseas. Everytime I schedule an appointment with them, I immediately get a text message and email notifying me of the appointment. Additionally, as soon as a technician is on their way to my house I get an email and a text message with a photo of who is on their way, their photo, and a short, personal snippet of information about the technician. It makes me feel like I know who is coming over.

DO NOT USE HERITAGE HEATING AND COOLING!! IF you could put zero stars, i would. they wont answer…read morethe phone or call you back, won't respond to texts. He came out and speed diagnosed what was wrong, put on the new part and surprise, that didnt fix it. more looking around, decided it was as control board and he would have to find one. A week passed and as of Thursday At 5:30pm, no part but he would send me the tracking number. Didn't receive it. Friday at 7:19am, I receive a text that he will be out between 3-5pm. He arrives, spent about 15minutes and comes to the front door and asks if I've got cool air. I couldn't feel any coming out but he is taller than me and reaches up and says, yeah it's cooling off. Then he high tails it out of here. I'm in the kitchen which we put a window ac in during all this so I assume it's cooling down. My husband comes in and walks into the living room and says it's hot in here. The thermostat showed it hadn't cooled off any. I immediately texted him, no response. I went on line to my home warranty company and reported it, which showed it as a recall. Saturday morning I contacted the home warranty company and they called the contractor. He told them it would be the next Friday before he could get back here. I told them it was unacceptable. By Monday, I did not receive any confirmation from the tech's system that even have an appt so I called home warranty again. While I am talking with them and not getting any where, my husband comes in and hears what's going on and says I will go outside and see if he even replaced the part. He comes back in with pictures. The part has not been replaced, there are still cobwebs that are undisturbed on the screws and the exterior panel has not even been completely put back on. Home Warranty company is reviewing the pictures and looking for someone else that can get out here asap.

We came home from work last night to a wet basement. Embrich was amazing! They were up front about…read morethe cost of an after hours call and gave me options. At first I decided to wait but called back 20 minutes later to have them come out. I was able to talk to the plumber, Ashton, before he came out. It was the sump pump. He was clear on pricing and didn't make us feel any pressure. He replaced it, gave us tips for insurance and left things cleaner than when he got there. Amazing experience!

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Good rate, on time, worked efficiently and easy pay method. He was a good communicator and was…read morehonest.

Great job by a great tecnnician. They did the job in less than 1 hour. They were on time too!read more

I cannot say enough about the "EXCELLENT SERVICE" that was given to us by Bertels & Co Heating and…read moreCooling! I was thoroughly impressed with the professionalism and quality of work that Tim, John and Travis provided. Bertels replaced our furnace and air conditioner in one day! They explained everything well and left no question unanswered. They were very friendly and the price he charged was more than reasonable. They were on time, ready to work and when they left the work area was spotless! They made the whole process painless. I highly recommend Bertels & Co Heating and Cooling. We will be using Bertels from now on!! Thank you Tim, Travis and John for the exceptional service!

I have used this company since I moved into my home 12 years ago. They are reliable, professional,…read moreand go above and beyond to get the job done right.

Great experience with Viviano! I had several bad experiences with the company who originally…read moreinstalled my HVAC so decided to give Viviano a try when my Trane heatpump stopped working. I'm so glad I did. The owner himself, Don Viviano, dropped by to take a look. He thoroughly checked the system, patiently explaining everything along the way while answering all of my questions. He got my system up and running at a reasonable cost. Viviano will be taking care of my system from now on.

They are very reliable and you can completely trust them. I'll only go to Viviano from now on.read more

We needed 2 new AC/Furnace systems for our home. I received estimates from at least 8-10 different…read morecompanies and we decided to go with DK-Power Heating and Cooling. We're so happy that we went with them. The owner, Chris, is friendly and professional, informative, HONEST, and dependable. He did an EXCELLENT job as he was very thorough, responsive to our questions, and provided EXPERT advice. I would HIGHLY recommend him for his quality work and reasonable pricing. ***Also, he was the ONLY company that came out on a Sunday to give us a free estimate.

They arrived promptly at nine and installed our new HVAC system in about 4 and a half hours. Vere…read moreefficient and professional. The difference between our 25 year old system and the new one is totally amazing. We got everything they promised. Honest people making an honest living. Quality products and out of all of the bids we received they were also the least expensive and did not try to upsell a bunch of extra services such as heat pumps or new duct work. I would recommend them all day long. Very impressed.

Prompt, professional, pleasant. They diagnosed the problem and were very creative when it came to a…read moresolution that didn't involve destroying a wall or part of the ceiling. :) My old (25+ year-old) Armstrong furnace is now clean and keeping the house toasty warm--thanks to these guys. Fine work and it didn't cost me next term's tuition. :)

My air conditioner broke during the August 2026 heatwave. It was dangerously hot in my house. A…read morefriend recommended Schmidt and Son and two Schmidts (fourth and fifth generation) came out quickly and cleaned everything. I had been told by another company a few years ago that my entire heating and cooling system was about to collapse and needed to be replaced to the tune of 20,000. Yikes! His charge was very modest. Both Schmidts were polite and very kind. I called them my heroes and they laughed. I cannot thank them enough.

I Called Schmidt & Son From Edwardsville & A Gentleman The Son Named Jay Come Out & Worked On Our…read more Furnace , He Came Out That Day & Cleaned This Heating Tube &He Explained What It Was Doing & He Did A Good Job It Stayed On For Awhile But Knew He Had To Order Sensor For It & He Had To Come Back Out That Even From The First Day He Was There & Messed With A wire It Lasted & It Was What He Thought It Was He Had To Order That Sensor He Just Came Ou t & Replaced It & Did Several Checks On Before Leaving He Was Shutting It Down & Bringing It Back On & It Is Working Fine ! He Was Very Polite & Honest & Knowledgeable I Would Recommend Him To Anyone ! I Think He Did A Great Job & Deff Cheaper Than A Bunch Of Insides Or A New Furnace :) ! Deff 5 Stars Plus ! Thanks Again , For Such Great Service ! Rita M.