This place is a complete joke. I went in and was surprised by all of the relatively good finds. I was checking out and just as I was swiping my card to pay, the computer system and cash register "crashed". It charged my card for half of the transaction ($50.00) and it was showing that on my end, the bank statement. However, they insisted that they couldn't find the transaction in their system, thus it didn't exist. BUT MY CARD WAS CHARGED $50.00 from Ross Store #8 in Johnstown PA. I'm currently still here and I've been here for 2 HOURS. Waiting. Just waiting for them to fix this. They have "nobody to call". "They're all on a conference call". And the store manager doesn't know how to answer her phone apparently either because they called her a handful of times and got no response. Why they only have one manager on duty and nobody else is beyond me. I keep getting told there's nothing they can do. And that I have to wait. I first was told to come back at 9. Now they say come back Monday? I don't think so. I'm not going to let them throw this under the rug and act like it never happened. I think that's bullshit & so is their system. I will NEVER shop at this Ross or another Ross ever again. But, hey if you like your money to practically be stolen out of you bank account, by all means you should totally shop here. I give them a 10/10 for completely fucking up and being incompetent. read more