They have always been great to work with..... Highly recommend…read moreOffering many ways to make your vehicle looking great

Took my Silverado to Carrs to have all windows tinted. The work was done in a timely and…read moreprofessional way. I am happy with the results. I have more to do to the truck so I'll be back again. Thanks !

Great place to buy used auto parts! Fair prices, friendly staff, and a good selection of partsread more

Vladimir (Vova) Danilyants, Tigran, & Edward Fandunyan are three amazing, fabulous, terrific…read moreBrothers who dedicated their Best effort, at the very least, and Roots of Armenian Heritage to the success, implementation, long- term sustainability & stability, maintenance, & long-term, perhaps, FOREVER, existence on Planet Earth of Secan Auto Group! Noev Kovcheg, Ararat Mountains Armenia people, Predecessors, Right from The Boat like Myself! Amik Yesayan Safety1GlobalLLC AY Their 4th Brother of Russian, Federation & Utah (Republican State) Days!

We had to wait over on hour , they lost my husbands paperwork so they didn't even know where he was…read morewas in line . Yes it's nice they pull the parts , but you better plan on being there a long time

Crude and Rude! Even a phone call to inquire about parts is met with gruff and inconsiderate…read moreignorant of common courtesy by the least business-like, outright arses and hostile buffoons any customer would suffer listening. Then arriving to get the part expect to sit all day and be ignored, and don't even be so ridiculous as to ask how many more hours before that 15 minute part removal you told them yesterday you would be driving 4 hours each way to get will take. Fortunately, their intemperate and crude manners demonstrate their desire to get rid of customers regardless of item values customers seek. POSITIVELY THE MOST ARROGANT AND INTEMPERATE STAFF POSSIBLE. NEVER SHOP HERE. WAITING WILL BE A NIGHTMARE WORSE THAN THEIR OPENLY HOSTILITY TOWARD CUSTOMERS. If their conduct toward customers would improve 10,000-% it could be pathetic .. not likely to ever achieve that goal however.

I came in to replace my battery and Bryce was a huge help! He helped me carry the battery in,…read moretested it and replaced it for me. Very polite, timely and knowledgeable. Highly recommend asking for Bryce if you need help or have a question.

Called in to order a brake line part at the Chillicothe Ohio location. The man on the phone priced…read moreit at $17.99 and "ordered it". Today went into the store. They couldnt find the part. Then they finally found the part the guy had ordered it under the wrong information and priced it wrong. I then had to pay over $30. No apology or offer to price match or discount due to their error. I voiced that I was not happy that I was paying almost double due to their error and fuck up I then was told by the manager Chris that if the part didnt fit I could happily return it and buy it somewhere else. Chris said this with the most sarcastic rude tone. I said that if it wasnt the right part I would. The manager then smirked at me and made a gay slur and insult towards my girlfriend and I. I have shopped here for years and always buy my car parts here over the 2 advanced autos and auto zones in town. I will now not be returning and will be elevating this issue and advising people of the harrassment I received. The level of disrespect was ridiculous and absolutely unacceptable.

Had Rich come help my car get towed at 6am. He was very rude and pushy about me having to make a…read morephone call so somebody could be there with a payment. Told me he didn't have all day to wait (it was 6am, mind you.) Tried to call multiple phone numbers to complain because I was very unhappy with the attitude, as I was already upset about having to get towed on my way to work. Rich answered and told me he already talked to the owner's about me and was hesitant to let me know when I could call back to talk to an owner. Gave an attitude on the phone call as well. Will not ever use their services. & It wasn't even my choice to call then so I wouldn't bother. You'll just feel like a burden.

From the owner: Specializing in: - Towing…read more- Automobile Parts & Supplies - Automobile Accessories

Some of the guys aren't as knowledgeable as they should be…read morePrice is ok but all car parts are expensive anymore

The guys who work here are awesome. My first visit was in December in snow, before I even lived…read morehere. I was trying to head back to TX, and my windshield washer was not working properly, so I was stressed. The JEEP dealer: you need a new motor, can't fix it. Advance Auto parts: Let me take a look. He came out to my car, took a quick look, reached under the hood and fixed the problem, on the spot, in 30 seconds! No charge for that great service! Today, my father stopped to inquire about a windshield wiper purchased elsewhere, and again, they step outside, take a quick look, fix the problem on the spot! No charge for great service.

I was told they had the part I needed which they did so I set my doctors appointment up so I could…read moreslide by on my way. The women who answered the phone was rude told her my situation I asked if they could pull the part so it was waiting for me the response was sir we don't pull parts in advance come after your appointment which could take hours. so I offered to pay over the phone to get it pulled an waiting on me she blew me off an said she has to many customers. so I would take your money some place else it appears they don't need or want it drove over a hour to be treated like this will not return again. that's not how you operate a company I could understand not pulling in advance but when I offered to pay in advance it shouldn't have been a problem as a company they are supposed to accommodate its customers which it does not.

Absolutely horribly rude elderly woman with huge chip on shoulder answers phone and proceeded to…read morelose control over the fact I asked for the parts dept. Had to inform me they were a woman owned business (as is the company I represent) she cost her company thousands in lost revenue from mine. Don't waste your time with crazies shop another yard!

I didn't make it out to the physical junk yard, so this review is about the inside shop and…read morecustomer service. This place was running on female power (at least when I was there)! It was a beautiful Sunday afternoon. We were in search of a tire rim to fit a Pontiac Sunfire. There were quite a few customers shopping, so we had to wait about 10-15 minutes in line before we were helped. The lady was doing all the directing; also was the go-between for the workers in the yard and what customers were looking for. She was polite, had a good sense of humor, but she was also direct with her customers - a no bullshit type of gal :) Since one must sign a waiver, and all that jazz, to go out and find your part, Richy our friend did all the searching. Found a rim, unfortunately it still had an obvious-gashed tire still sealed to it. The gentleman behind the counter gave us the rim without charging for the tire (since it wasn't in good condition, and that's not what we were looking for anyway). For $7 we were able to walk out happy!

Overpriced , Rude staff. Two girls that worked the registers stood there and talked to each other…read morewhile i stood there to check out and didn't even acknowledge me standing right in front of them for at least a minute and a half. Charged 30 dollars more than i was quoted. Terrible experience.

I was recently in autozone on Western avenue in Chillicothe Ohio and the woman there Kathy was…read moreawesome! She was a great help very attractive and helpful will make this my preferred store

Mine is in Richmond Ky, good store, great and helpful staff, very knowledgeable. Dependable. My go…read moreto for parts for my pickup and my Sprinter Van