Bri designed a beautiful landscape for me and helped me with some of my existing plants. The guys…read morewho came to plant my new landscape design were so kind and went above and beyond! I love every bit of it!

We have purchased MANY trees over the years from Browns and other local nurseries, but our latest…read moreexperience at Browns has not been good. A tree we purchased 10 months ago has not been doing well. It has been properly planted and cared for-even "babied" along-and still not doing well. We are not at all new to tree planting or basic knowledge, so to have this kind of issue is very very rare for us. We have inquired back with Browns 3 times now as to what we can do to help this tree make it, and have gotten zero help or answers this far. We are getting the feeling that they are just waiting for our 1 year from purchase guarantee to pass by so that they can skip their commitment. We do not necessarily want the tree to be replaced, we want their input to know to make this tree thrive better and we are not getting it. Our next tree/shrubs may be coming from someplace else. Update from initial paragraphs above... absolutely zero "customer service" for the tree, and our time ran out. We had to cut it down. $300+ in the burn pile. I very rarely give a business this kind of review, but I honestly feel that this was warranted. We played by all of their retune/customer purchase rules and guidelines, and they did nothing.

I've never had any problems ordering from Andy's Garden. Very reasonably priced, staff is very…read morehelpful . Their goal is definitely to leave you pleased with their service.

I have used this garden center for several years. Recently spent over $600 on plants. I tried to…read moretake back two hanging baskets that were planted in dense soil, making it difficult to maintain proper moisture. I was told that the plants that died in the baskets were to be watered every day. I have grown this type of plant before and have never watered it every day. Even several garden sites will tell you that this plant doesn't need to be watered every day. I was not given an exchange or a refund because I was told I didn't properly care for the plant. So buyer beware, don't assume that you will get a refund if something goes wrong because the store does not follow through with their promises. I will not be returning to this garden center.

We bought 4 yards of undyed mulch from Chaneys and they delivered it. I measured the pile and I got…read more4 yards of mulch as I had paid for and it's great looking mulch. It came the next day after I ordered it. All A+! Price was fair, gave me great mulch and it's what we asked for. Why go elsewhere? As Arnold said, 'I'll be back!'

Great service in Tipp City! We purchased Hydrangeas for them to plant. They did a fantastic job…read more Amazing clean up. You'd never know they were just planted on the berm because it looked like it did when they started. Professional, polite and patient with my questions of maintenance.

My wife is a Master Gardner and we stopped by to pick up some things to get ready for spring…read more The showroom has a number of things to look at but nothing compared to the Master Guide book, on the counter. Most everything in the Master Guide is available. We bought a great knee pad and some lube oil for our pruning shears. It's quality tools and Ag supplies. I know that we will be back.

Deceptive catalog advertising. Recent catalog cover displayed free shipping over $99.00 In…read moremerchandise. Recent order totaled $139.00 + $30.00 shipping. Unable, under protest, with screenshot documentation to have postage waived. Will never order again from this company.