True Value is the best! Very warm and friendly staff and great selection of products. If you are…read morelooking for something in particular that they don't have they will gladly order it for you. So glad this store is in town!

Such great service! We had an issue at a nearby campground and needed part ASAP. We came in…read moreshortly after they closed and they helped us anyway, aware of the problem at the campground. Thanks for saving our trip!

Solid food and drinks, and in a fun setting! I love that they don't take themselves too seriously,…read moreso I feel like the place is accessible for us plebeians/heathens, and not too delicate/precious to relax in. If there were kids around, I'm certain they would change the vibe dramatically, and not for the best.

Shoutout to our bartender Jane!!!! She made our day amazing and was super prompt in anything we…read moreneeded. She also provided us some great company and gave us some really great tips on the local area! She recommended our campsite as well! The Retreat! Jane is a special lady and makes place what it is! The food was amazing as well! Overall? 10/10 across the board! Would most definitely return and would most definitely recommend if you ever find yourself in Cannon Beach Oregon!

Micah and Megan made it possible for me to buy the kitchen faucet at the store instead of online…read more They very kindly went out of their way to make it happen for me. I love supporting our local stores and all the employees are really nice people who are knowledgeable and helpful! I have been telling everyone how wonderful the store employees are. Thank you! Leslee Star

I am now going to make it my intent to always shop at Ace South because I do not get the same good…read moreservice at Ace North. After having a very mishap purchase on Christmas Eve that did not go through and was canceled without my consent online, the manager could do nothing for me, but tell me to go to corporate which did nothing and left me back where I started an item unpurchased after all, I went through to purchase it in the store on Christmas Eve. I am going to go out of my way not to come back here unless it is something small and quick where I don't need help. It's unfortunate because I've come here for years since it's very close to my house and I have bought a lot of my gardening tools, my drill, my lawnmower and various items here to support the store, but they are not supportive of me. So I have chosen to go to Ace South where people are kind and understanding they don't laugh at you for your shortcomings on knowledge about Tools, manuals, or items. I didn't grow up learning to do handyman work. I've had to train myself how to do things. And it would be nice if I went to a store where people respected my learning process. However, I don't get that here. With the exception of one person who is very nice. I can't say too much about the other people. It seems they are very close minded and not open to trying to help someone. I've lived in the community over six years. I think I've earned my right to get that now.

Staff are fast to help, communicative by phone. Helped us get what we needed…read more Pricey, but it's the cost of transportation of goods, so I get it.

They do have the friendly front desk, as advertised, and very willing to help a guy out…read more Looking forward to getting out of the Seaside rut of bad service and subpar lumber and doing business with the guys... I am VERY optimistic

Even though there is a state-wide mask mandate this September due to the Delta variant, none of the…read more3 employees were wearing a mask even though they have a (very tiny) sign on the entrance stating masks are a state requirement. When asked, they told a customer that it was up to the customer if they wanted to wear one and that masks don't work.

Always a good place for those random projects around the house. It always surprises me with just…read morehow much they stock. It seems like they have everything! Their staff are always helpful an friendly.

I absolutely love the Ace store South specifically. They are so polite and kind. I have never been…read moretreated rudely here and I have only beautiful things to say about Melissa the store manager. The other day I made an online order on the Ace online, which was giving me a lot of trouble. I went into the North store where my order got more screwed up. No one took care of it there and they were incredibly rude making faces and gestures, as if I did not understand what was going on then after it was all screwed up and the order didn't go through the manager basically told me to call corporate, which did no good. I then called Melissa because I know her through her husband and they are just beautiful people all around. She took care of the problem completely the day after Christmas because she knew I had rushed to the North store the day before Christmas desperate to get the sale item when the store was closing at 3 PM. So here she was taking care of an issue from another store that should've been taken care of it self. Again, every time I've been there, everybody is lovely. I love talking to Debbie. She has helped me with items and taking so much time with me to teach me to be able to do things I need to do. Being a woman it's not the easiest thing in the world learning how to do your own handyman work and understand how to use tools and devices. But it should be respected and Encouraged as well as understood that we are living in a difficult time where people now have to do a lot of their own work. I will continue to shop at the South store as long as I live here. I wish I could say the same about the North but I can't. They always make me feel unwelcome and seem to laugh at my shortcomings with knowledge about items. They seem to go out of their way to say no and can't return anything so I will stick with Ace South. I'm so glad at least I have them to go to.

Bought a $600 EGO electric mower-assembled, delivered. It started up. That's all. The blade did…read morenot turn. We called Ace and followed all directions about 6x over. No luck. Called and put on hold 28 minutes, only to be told that their hold system wasn't working (Nice!), and that the Assistant Manager was actually at lunch. (So I was waiting for nothing on a messed up line). They never called back that day or the next as they promised. We called back the following day to see if somehow service quality had changed. Sadly, it had not. They said we could bring it in. We're seniors with a compact car...We said we just wanted a refund after all of the problems with the machine and with the employees. They refused. They INSISTED upon scheduling someone to come out to look a the non operational brand new never used lawnmower. We don't want it now. We would like a refund. We don't understand why we cannot get a refund. We have the purchase order. They NEVER gave us a warrant card or manual (my partner should have made sure to get this but he forgot/didn't realize at the time of delivery). So that part is partially our fault. EDIT: Today they sent out a technician after I called them again to explain again that I did not want the lawnmower. The Assistant Manager said she would call me back. A guy called me back shortly thereafter and said he would be out in 30 minutes to pick up the lawnmower. I am grateful that this situation was resolved to our satisfaction and we appreciate the courtesy of the guy who picked up the lawnmower. He was very friendly.

Rae and her associates give me outstanding service every time. I have a lot of the Stihl battery…read morepowered tools and love talking Stihl with them! The Stihl prices are the same everywhere. They usually have what I need, but if not, they order it and it comes right away, no waiting for days or weeks. I haven't needed the hardware side of the store much, but it seems well stocked.

This is an old school wood floor kind of place. The tools are laid out next to the register so…read moredon't forget to check the backside. They have some lawn and garden power stuff in the back. I usually get pretty lucky and find something that will work in the little store. Staff is real friendly. Easy parking on street in front or next to building.

Just go there first. They almost always have what I need. The last 3 projects I've had I made…read moreseveral trips to Lowe's and home depot only to find d they don't have what I need. They even gave me a couple Owings to repair a diverter valve for a clawfoot tub after the manufacturer said I had to replace it (for ~$175). Very helpful. Thanks!

BEWARE!!! This used to be the best plumbing supply store in…read moreSalem, not any longer! Sure, they great you with a friendly smile, call you neighbor. And that's when the good ends. 1st they Sold me a delta faucet with missing pieces, that I only found out when installing, so with my plumber on the clock, I had to drive from my Dallas home in the middle of my project, to their store Salem, then when Saffron didn't have the parts, I had go across town to get from another store. Not a big deal. When first buying the faucet, I mentioned I had other plumbing projects to do, they said they would have someone contact me to give a bid. Later Brent Hunt from Saffron called, set a time, we met. Spent an hour going over my property, describing what I needed, and I drew him maps as the project involved 3 wells on 6 acres. He got back to me later with a bid that said it included all labor and materials for what we talked about, but it wasn't itemized or detailed. (My mistake not requesting a break down) but it did say all labor and materials. I agreed to the bid, we set a date. Days before the start date, Brent texts asking if I wanted a hydrant in a different location than I showed him. I said no, told him to refer to the map we gave him. He then said that he may have under estimated the pipe needed and there may be "extra" costs. But the bid said "all labor and materials" included. The workers showed up on the start day, nice young men, and started telling me what their plan was for the day. 1st thing was to clean my 2000 gallon water tank, and then they would cut out my concrete pad. I said that Brent told me they would horizontal drill under the pad, as I didn't want it cut up, and they said that's not what they do. I told them to hold off on that and I would call Brent. I said they could start the cleaning and maybe work on separating the two water sources that both feed that tank, they said they couldn't do that either, as it would require a new pump and pressure tank. I said wait on that I'll call Brent. I went inside my home to call Brent, who immediately said I was wrong, that we didn't talk about horizontal drilling, and that's why he wanted to put my hydrant in a different spot?!? The out and out lies, the completely unprofessional bid, the omission of any details so he could add charges later! I said never mind the work. Tell your crew to leave. I then went to the crew, told them what had transpired and that we wouldn't be using their services, and they said they had already added the cleaner to my water. I asked how long and what charges I would get for the tank cleaning, they said 2 hours plus the cleaner. I agreed and went inside. Brent called them, told them to leave then, with the cleaner still in my water supply, effectively preventing us from using our water. This isn't ok. No one should be held hostage by poorly written bids that imply a scope of work that the service provider changed based on their wants. I will be investigating legal options. At the very least, I hope this helps other avoid a company that don't care about their clients. Maybe that's why they recently had to change their CCB number.

Great folks own and run this business. They try very hard to help you find what you need with a…read moresmile.

Anna was great help with plumbing: knowledgeable and personable…read more Ernie

I'm from out of town and my lower headlight was out. Craig, literally just went outside and put a…read morenew one in. Fantastic! This great service doesn't happen often anymore. Made my day a lot brighter.

Staff is always friendly and willing to help. Unlike the false statements Archie made in a previous…read morecomment there's no such thing as super spreading in the store. They may not have everything like the big box stores but what they got will get your job done. They are also very knowledgeable in getting you the correct product for the task at hand.