Cindy has been wonderful. I have been to the spa 3 times in the past month. Very quiet peaceful…read moreatmosphere. There is a language barrier English is their 2nd language but they have means of working around it, thanks to Google.

Great spa Always very accommodating when booking an…read moreappointment Excellent treatments Very friendly Very relaxing

very relaxing loved it all. Will definitely go back…read more Clean. Very polite young lady

Have gone here a few times even recommended to others but while getting a full body the massage…read moretherapist actually answered a phone call which was terribly unprofessional and went so hard I was sore for almost two weeks afterwards and I had told him to lighten pressure. The hacking through the massage was very distracting as well. Doesn't make for a serene experience.

Tried this place today after several positive reviews and I'm glad I did. I was able to book online…read morewhich made it easy. I booked a 60 minute foot massage for both me and my husband under the couples option. Upon arrival we were escorted into a room complete with two lovely huge chairs that went all the way back so that we could lie down. But First, I seated on an ottoman and I was given a pillow to put on my lap and given a back massage as well as neck and scalp. This was while my feet were soaking in a basin of hot water. After that, I was able to lie down on a very comfortable massage chair with my legs up on an Otterman. The foot and leg rub was great. Towards the end, they used hot stones. Lastly, my feet and legs were cleaned up with towels to make sure we didn't slip when we got up. A really positive experience. The two masseuses, Jack and Wendy were lovely and very welcoming. I would definitely go back, in fact I plan on it.

I'm glad I found a wonderful massage spa. SONNY did a wonderful job for 60 minutes. It was so nice…read more I came back the following week for 90 minutes.

Nikki is an amazing therapist. She listens attentively to what your concerns are and makes sure…read morethat they are addressed. I've gotten massages from others in the past but nobody compares to Nikki in my opinion.

I've been going to Mame Reynolds at Timeless Massage for around one year, every month. Getting…read morecomfortable with the idea of doing something so completely self-focused took me one visit because Mame was so good at making me feel welcome. Between daily exercises and Mame's skilled massage therapy, I've been able to resolve some physical problems without drugs or surgery. If I could, I'd do this every week, but just once a month has made a wonderful difference in my well-being. Mame starts off with lighter pressure for a beginner and progresses to deeper pressure each time. Of course, she checks in regularly and will adjust to the individual's needs. She's simply excellent at what she does. I am very grateful to the friend who recommended her!

Loved it here! Came here with my sister for a couples massage and we both thought it was the best…read moremassage we've ever gotten, and we regularly get massages. I'll definitely come back here again soon. Joseph was my masseuse and my deep tissue massage was relaxing and he was able to work out a lot of my knots. I absolutely loved this massage. Their location is in an older house; they have multiple massage rooms and tables, bathrooms upstairs and downstairs and a relaxing waiting area. We will definitely be back again soon.

I had an hour long massage with Ashley. She was incredibly professional and made me feel beyond…read morerelaxed! The music choice was great too! Highly recommend going here. I already have another appointment to go back!

I recently visited Ava Relaxation Spa for a one-hour full body massage. Overall, I had a good…read moreexperience and appreciated the professional draping. When I initially requested hard pressure, it was much stronger than I expected. After I asked to switch to medium pressure, my therapist accommodated right away and apologized which was appreciated. There were, however, a few things that kept this from being a 5-star visit. During my massage, the therapist answered phone calls and also had conversations through her headset while actively massaging me. She also stepped away several times to assist customers at the front desk. I understand they may have been short staffed, but the interruptions and conversations made it difficult to fully relax and took away from the uninterrupted hour I'd paid for. Before the massage began, I specifically requested that it include my back and front, but not my feet. The therapist remembered not to massage my feet, which I appreciated, but the front of my body was never included. I know one hour goes quickly, but I would have appreciated at least a few minutes on the front to better match the service I requested. At checkout, I felt a little uncomfortable being asked whether my tip was cash or card. I had every intention of tipping, but being asked directly made it feel a little less voluntary. I also felt a little pressured to purchase a five massage membership. While I understand offering memberships is part of the business, a softer approach would make the experience feel more comfortable. Overall, I think this spa has a lot of potential and I left feeling much better physically. If these customer experience issues are addressed, I would be happy to return and perhaps update my review after another visit

I have visited them 4 times this past month asking for Cindy each time. She is amazing working out…read morethe stiff muscles and knots. I have had 3 back surgeries and she makes me feel like a 25 year old again. I am very pleased with their services

Quality of care, professionalism, friendliness, and cleanliness of the facility. Massage therapist,…read moreHolly Meehan is the best!!

Hand in Health is amazing. I have nothing but positive things to say about them. Each staff member…read moreI've had the pleasure of meeting has been of the highest quality. The massages are amazing and I've even taken some yoga classes at the North Syracuse location. Everything is affordable and really makes you feel good. Hollie is an amazing LMT if you need a recommendation, but everyone has been great. The office is calm and relaxing. The only thing slightly different about the downtown location is that you need to announce to the staff in the lobby of the building which floor you're going to and they call the elevator (it's in the state building). Can't say enough good things about Hand in Health.

We did the reflexology full body couples massage and the foot massage package. My entire right side…read morewas so tight prior to walking in, but they absolutely worked out every knot I had focusing on my shoulder (right under the shoulder blade) It was calming, relaxing and exactly what we needed. They would ask to make sure it wasn't too much pressure. We will definitely be going there again.

I went in there with sever back pain and left feeling like jello. It was amazing. 90 minute massage…read moredeep tissue. The pressure was perfect. Highly recommend.