I have been having a lot of trouble finding a really good dentist in the Delaware County area…read more Finally I found one! The office is right next to the post office. Metered parking on the street. There is a cup filled with coins in the office that you can use for parking. I never have a problem finding parking here. This is what a dentist office should be like...a one dentist office who is personable...who wants to get to know his patients and actually cares about his patients. The first thing he did was check soft tissue for possible melanoma. Not all dentists do this and its important! I knew this was the place to be at that point! He didn't take excessive xrays, which is a total bonus! Ultimately, I had to have my front tooth bonded here and it looks excellent. You're not just a number in this office!

No fancy electronics here, 1 on 1 care, easy parking (meter) no back up waiting. Better than most…read more More than satisfied. 3 generations treated, adult dentist.

We're in and out! Super quick. My sister got some oral surgery for some really broken wisdom teeth…read more Excellent job. Erin was a delight! I thought i would be here for a while. Just the driver on this one, not the patient.

Said they didn't take my insurance but they are contracted to do so. Confirmed with my insurance…read morecompany that they were in network. The person I spoke to one the phone claimed the insurance company was wrong and they've been trying to "get that removed." It doesn't work that way it's contractual but ok.

The team at BZG took such great care of me during a wisdom teeth removal. Dr. Godlewski was…read moreincredibly patient and took time to discuss alternatives and expectations during a very through informed consent. I unfortunately had to drive about 3 hours to reach the office and his receptionist even allowed me to use her personal phone charger so I could have a GPS on the way back and sent me off with extra gauze, gloves, and Tylenol for the road home. I would not hesitate to recommend them to anyone needing such services!

My daughter came here in july 2024. For a canine exposure. This "surgeon" botched the procedure,…read moreand she has so much damage. He said he would be financially responsible for the repairs necessary with another surgeon. He is actively avoiding my calls and emails. And i mean literally picking up and hanging up the phone. My daughter is traumatized. Do not come here.

They need to improve communication and improve how they talk to patients. The front desk staff is…read morerude and dismissive. I had an appointment at 9:30 and sat until after 10:30 when I finally left. Communication goes a long way. Nobody ever said they were backed up or having problems or anything. They just leave you sit to rot in the waiting room. Funny thing is the first review I saw here said the same thing from a long time ago but obviously they haven't changed. Treat people better!

My daughter needed a tooth pulled, it took 2 weeks to get an appt. I was told it's the patient and…read morean escort. Once we arrived the woman at the front desk was very rude and said I needed to get out. So what happened to being allowed to have an escort. A lot of places allow the patient and a family member. How am i supposed to teach my daughter how to be responsible if they won't allow her to have a parent or guardian. This place is just ridiculous.

Office team especially Jessica is very unprofessional. My daughter had surgery last week and it was…read morea bitter experience & frustrating to deal with the unprofessional team. She demands to pay the bulk amount without providing the proper details but threatens to cancel the surgery appointment. Though my insurance company clearly mentioned that deductible has met and only 20% coinsurance has to be paid, she is such ruthless and collected full amount. She is least concerned towards the patients and again it's a challenge to get my money back.

This was my second molar extraction done @ the Media center and had another satisfactory…read moreexperience. The staff is compassionate and caring and definitely wanting me to feel as little pain as possible. I was able to relax and feel complete confidence in everyone. All went smoothly and will come to them again should I need further work.

The office does great work, especially one of the wonderful dental assistants. Her name is Lamika,…read moreand she did a great job with taking x-rays in a manner that was quick and professional.

If no stars were an option that is exactly what I would give, based on lack of professionalism and…read moreinability to provide products they advertise due to lack of expertise and poor work ethics. Timeline of Events as follow: Nov. 2023 - I had a consultation was provided with a quote, during consultation I asked all questions and advised on my needs in order to make a decision as whether or not to do business with them. Dec. 2023 - I go into office for fitting at which time receptionist produces bill that is $150.00 in excess of what I was quoted. I bring this fact to her attention. She goes to office manger who advises that as a courtesy they will write off the $150.00. In my mind I'm thinking this is not a courtesy and where did this extra $150.00 come from? Dec. 2023 - I pick up product and it's incorrect color, Aspen agrees to remake it. Dec. 2023 - I pick up remake 7 days after. Jan. 2024 - Less than a month later the product breaks. Aspen advised they will remake. Upon picking up the remake I advise them that there are minor modifications I need which I was told can be done by the in house tech. The receptionist is adamant that it must be done by the doctor and gives me an appointment with the doctor. Jan. 2024 - Day of the appointment I am notified by Aspen that they need to cancel the appointment due to the doctor not being in due to sickness. I advised the receptionist that I don't need to see the doctor I need to see the tech again receptionist is adamant that appointment is needed with the doctor. Jan. 2024. - A few days later I go in for scheduled appointment only to be advised that the tech is not in and the doctor cannot handle. So I'm again given another appointment. Jan. 2024 - I finally have the appointment with the tech whom when making the requested modifications damaged another section which now resulted in them having to do another remake. Well as of today I went in for appointment to pick up remake. I requested two modifications which again I was advised the in house tech can do. I'm sitting in the chair I overhear the Dental Assistant conversing with tech about the modifications that I was requesting. The technician becomes unhinged screaming at the top of his lungs that he is not doing another remake (mind you I didn't request a remake I requested a modification) and how he is done with this. From there the Office Manager comes in telling me that the Doctor will be in. I first advised the Doctor of my dissatisfaction with the tactless unprofessional behavior of his technician and further advised that the technician owed me an apology. The Doctor continuously tried to justify the behavior of the technician. Further along in conversation I am giving the Doctor back his words with respect to modifications that he told me could be done in house. The Doctor becomes extremely annoyed advising me that he does not like the fact that I am continually saying "You told me", I'm thinking to myself this is weird and everyone in this office is weird. Trying to remain calm and refrain from using trigger words, I communicate to the doctor the very minimal modifications I needed done, the Doctor says that he can do them. I then question if he the Doctor could do them what was the issue with the tech doing them? The Doctor responded perhaps he doesn't know how. Ultimately I expressed my dissatisfaction with the practice a whole as well as the product received. I was offered a refund which would have required me to leave the product which wasn't a doable option. I did express to the Doctor that I would be filing a complaint with the PA Attorney General's Office. At this point the Doctor became unhinged, and in doing so the behavior of the tech was understood as behavior start with the head. Unhinged Boss produces an unhinged worker. The proper way this should have been handled would have been for the Doctor to apologize for the horrendous experience from inception to present , and to offer a full refund without requiring me to leave the product.

My journey for a new smile is complete and I want to thank Dr. Mark Forward (Swarthmore Smiles )…read moreand the office of Dr. Christie, Dr. Drane and Dr. Forward Othodontics. It was a long journey because of the Covid situation, but we weathered through it and after my braces were removed, and I would like to add, Doctors Christie and Drane were so wonderful and patient with me. I felt so comfortable and it was actually fun seeing Dr. Christie Dr Drane and Kristen every few weeks. Then I meet Dr. Mark Forward and the transition started and now here I am with a new smile. Sometimes my braces needed adjustment when I saw him and he would adjust them and joke about helping his father during the summers with orthodontics. His staff and assistants made me feel so welcome, I felt so safe and I felt I belonged to the "family". After Dr. Forward finished my new smile, I immediately went to Dr Christie to show her. What a wonderful group of professional dentists and orthodontists. I couldn't ask for anything more. I hope a lot people see my review and will contact Swarthmore Smiles and Christie Drane and Forward Orthodontics if you need braces. They are kind, patient, professional and top of the line. Thank you Dr. Mark Forward, I am smiling now more than ever!

From the owner: Swarthmore smiles is a family dental practice with a focus on patient satisfaction. We strive to…read morebring patients state of the art care while catering to individual needs. Our stress free environment is welcoming to all age groups and provides all the latest services including invisalign and implants.