We've been taking our child here for many years, through at least one change of ownership. We've…read morebeen generally satisfied with the dentists but have had not infrequent issues with the administrative department. I echo the observation from other reviewers that at least one member of the administrative staff does not shine when it comes to friendly, welcoming service--and this seems to be the admin we always deal with. More problematic, there have been issues with confusing/late/missing invoices and ongoing unresolved issues with insurance--and getting clarification is usually difficult and uncomfortable, largely because of the unfriendliness. Recently, this staff member relayed incorrect information to a dentist--which had significantly adverse effects on the treatment our child received. I dislike having to ding a business on the basis of what might very well be an issue with one staff member, but when it's health care, and when the quality of the health care is affected...

Called to see if they accepted my insurance & if they were accepting new patients. This place was…read morerecommended by a friend, so I wanted to give it a try. I have twin girls & need to find them a dentist for their first appointment. As soon as the receptionist answered the phone, she seemed bothered & annoyed. She was also very rude!! They don't take my insurance however I would have gladly paid out of pocket considering it was recommended by a friend. However, since the receptionist was SO rude & interrupted me & was rushing me to get off the phone, I will definitely NOT be going here. Period. Horrible first impression & customer service!!!!!!!!!!!

I have to say- based on these reviews I was so nervous to take my daughter for her first dental…read morevisit. I'm so happy to say we had an amazing visit! The forms were easy to complete and send online. When I arrived at the office there was a giant sign that welcoming the new patients to the office. It was such a nice touch and made our day! When I checked in at the front desk they confirmed they received the forms and everything was all set. While waiting in the waiting room my daughter played with the books and other items they had in the waiting room. Once called back they brought us to a very kid friendly room with lots of beautiful paintings of animals. There was another personalized sign welcoming my daughter to her first visit. There were 2 dental professionals that went over proper cleaning and tips and tricks which was very helpful as a first time mom. After the cleaning Dr. Steph came in to examine her mouth and administer fluoride treatment. She also explained proper cleaning and things to look out for as more teeth come in. I truly can't say enough good things about this staff. From the front desk, to hygienists/assistants, to the doctor- the experience was truly incredible.

Over the past two years, my child has been experiencing severe anxiety every time he visits the…read moredentist. He was only four years old,when he starts going there, and each visit, he would complain about being restrained. They've been using these methods for dental procedures, but during our last visit, I specifically told them not to restrain him anymore. The very next day, after what was supposed to be a simple cleaning, his mouth became extremely swollen. He ended up suffering from gingivitis for a week and a half, during which he couldn't eat or drink properly. It was a terrible experience, and I believe they might have used poor-quality tools or improper methods, causing unnecessary harm. This has been one of the worst dental experiences, and I wouldn't recommend this clinic to anyone.

Dr. Stollman and her staff are absolutely incredible. Dr. Stollman provides the highest level of…read morecare for her patients and she does so with a friendly, child-friendly approach. The aesthetics of the office help to keep kids calm in situations that could be really hard for them. I cannot recommend Kids Grins enough for anyone looking for excellent care in a compassionate environment.

My 4 year old gives Dr. Stollman 5 stars! Beautiful office, Covid conscious, very kind to children…read more He had a cavity filled today and it was quick and pain free. I love that I got to go back and sit with him -- but he was so comfortable there he didn't even need me.

I was looking for a pediatric dental office that's open on Fridays and found Eagle Crest. As a…read morefirst time mom I wasn't sure what to expect with a first dental visit, but apparently it's pretty simple! Dr. Rose was so friendly and the staff were great at warming up my little one up to the new environment. They even put our name on a sign along with other kids who were coming that day so we felt welcome! Apparently the kids don't actually sit in the chair until 3+ so we'll come back every 6 months and have our child lay on the dentist and I knee-to-knee for quick checks. We were in and out pretty quickly!

Such a great pediatric dental office with amazing staff, ample parking, and efficient appointments…read more We've been coming here for years and wouldn't have it any other way. Highly recommend for younger patients.

My 4-year-old son had his first dentist visit here on 9/1/22. We prepared my son by explaining the…read moreprocess ahead of time and reading books about the dentist so he went in eager and prepared. Unfortunately, all the prep in the world could not prepare him for how horrible this dentist was. My son was a little scared when the dentist came in (because he did not like the toothpaste the hygienist used) and the dentist had ZERO patience for my child. Instead of giving my child a few minutes to calm down and compose himself, he YELLED at him, pointed his fingers in my child's face, and grabbed my child's wrists (trying to pry his hands off his face). His exact words were "YOU ARE 5 YEARS OLD, THIS IS UNACCEPTABLE BEHAVIOR" And this was yelled at him about 5 inches from his face while the dentist pointed his finger at his face. My child had fear in his eyes when the dentist yelled at him. My son is actually only 4 years old and this was his first appointment at the dentist. It was totally acceptable and developmentally appropriate for him to be apprehensive about a strange man touching his teeth. What was UNACCEPTABLE BEHAVIOR was a dentist YELLING at a 4-year-old for having feelings. I also find it a little ridiculous that the dentist expected my 4-year-old to regulate his emotions, when he was a grown adult who couldn't regulate his own. This office also encourages children to be independent and go back to their appointments alone. I can't imagine what would have happened if my husband and I were not in the room. The appropriate response to a small child who is having some difficulties would be to give him some space to calm down. Instead he was overstimulated, yelled at, and bribed with a "prize" if he did exactly as the dentist said. Apparently, he wasn't deserving of that "prize" because he never received it. Instead he received a fear of dentists that we will have to unlearn while finding a new dentist that has some compassion for their patients. As someone who works in the field of childhood trauma, I recommend this dentist take some time to learn about child development and appropriate behaviors. If he only wants patients who are going to be easy, maybe he should work with adults instead. Although he is proof that some adults also can't seem to handle their own emotions. I will NEVER take my child to this dentist again and I urge you not to either.

Recently moved to the area and needed to find a dentist for my children. This was the closest so we…read moredecided to give it a try, and boy oh boy, we hit the jackpot! The office is BEAUTIFUL. Clean, has a fun game area for kiddos, friendly front desk staff, I could go on and on! Both hygienists we saw were so welcoming and patient with my more uncooperative child. I genuinely wish that I could come here for my own dental work. Dr. Marc was super nice too. I can not express enough how this practice exceeded expectations and how thankful I am to have found them!

I made an appointment nearly two months for the orthodontist for my child. I got a text to confirm…read morethe appointment two days before the appointment date. The day of the appointment they called and cancelled the appointment. The lady called to reschedule it for February another two months of waiting. The office is rude and inconsiderate. They treat people like you are a burden. They make you wait to verify you have insurance for an hour. What a disgrace. Do yourself a favor and go somewhere else where you feel welcome and appreciated.

I arrived at office at 8:10 today for 8 am appt I was told I have to reschedule I asked what is…read moregrace period they said 10 mins which I was within and I explained that I went to office across the parking lot by mistake. The asked me to reschedule 2 appointments @8:13 am after waiting almost 3 months for appt They were unreasonable and I will not return

Never have I had to pay anything over the insurance for cleanings but now after 2-3 years of using…read morethem I am getting a call regarding a $4 dollar bill that turned into $14 dollars because it was late? My kids will not be going back.

We just had a first visit for my 5 year old daughter. We had a concern about one of her teeth, and…read morethe office got us in on very short notice. I was impressed with the way Dr. Horchos connected with my daughter in everything from his slow pace and simple explanations, to his playful conversation, use of interesting props/prizes and overall gentle manner. He clearly valued and was 'tuned in' to her experience. I also appreciated his professional and respectful approach with me. The staff were great, making the whole experience very positive. I highly recommend.

I have been having a lot of trouble finding a really good dentist in the Delaware County area…read more Finally I found one! The office is right next to the post office. Metered parking on the street. There is a cup filled with coins in the office that you can use for parking. I never have a problem finding parking here. This is what a dentist office should be like...a one dentist office who is personable...who wants to get to know his patients and actually cares about his patients. The first thing he did was check soft tissue for possible melanoma. Not all dentists do this and its important! I knew this was the place to be at that point! He didn't take excessive xrays, which is a total bonus! Ultimately, I had to have my front tooth bonded here and it looks excellent. You're not just a number in this office!

No fancy electronics here, 1 on 1 care, easy parking (meter) no back up waiting. Better than most…read more More than satisfied. 3 generations treated, adult dentist.