Booked an appointment with Annie from Yelp reviews. Annie was nice but her methods were…read moreunexpectedly painful. Did not expect the chiropractic moves as in the cracking of my neck right off the bat with not much warning. Actually, never had a "massage" parlor do that. Aggressive stretching which I was howling from pain, I am not a fragile flower, I take pain well. Most uncomfortable thing is being left completely naked in a well lit room as conversation was being had with her associate standing looking on. If you want an extremely aggressive massage then this is for you, otherwise go elsewhere! P.S..I don't normally leave reviews but I truly don't want someone else to get hurt.

I'm not sure how to rate this place because I want to be honest but at the same time, I feel guilty…read moredoing so because of their age and effort. The whole experience was bizarre. My friend and I wanted massage last minute and found them on yelp. When I called the first time, I was told to call back because they were unsure if "Annie" availability. When I called again, they provided me with Annie's cellular number and she was able to confirm an appointment with her and Kathy, one for me and one for my friend. The address on yelp led me to Westminster Mall parking lot-so I called and she text me a different address-it's still on golden west but closer to garden grove blvd. I was a bit hesitant to proceed when I got to the place. The entire complex was dark (appointment was later in the evening) and only her office had a red open sign...with the door open. It looks like those sketchy "happy ending" massages you see in movies that detective enter for crime scenes. An elderly women in let late 60s, early 70s approached the door and introduced herself as Annie, then few minutes later, another elderly women came and said she was Kathy. At this point, I felt bad that they were giving me a massage, given their age and how fragile they look. Also, the place is filthy. They guided us up the stairs that looked like someone"s house. Nothing like in the picture-reminds me of a brothel. The beds they had us lay in weren't even massage tables-they had no hole for your face so either have to be willing to hold your breath to have your face down on the towel or be comfortable with your neck to one side-my neck was in pain more. They used a small bath towel to cover my body-which left most of my body exposed..the entire time with cold fan blasting. She asked me for the area I wanted concentration but never focused on it...it was more rubbing. I felt I paid someone to rub oil on my body. What's odd is when she was done with the massage, she didn't tell me. My friend had to call me. I had assumed she was going to get something because she hasn't even massage my head (like other places) and she literally said thank you to me and I responded a few seconds before she walked out of the room. When she overheard me telling my friend I didn't know the massage was done-her respond was "I thought you wanted to sleep here". No, the entire time I was uncomfortable. As for my friend who got it done from Annie, she said Annie talked the entire time and said that she couldn't do "strong" pressure so she used a devices-like a spoon so when my friend looked to see what it was, she immediately hid it behind her back. To make matter more strange, she had my friend took off her underwear (luckily Kathy didn't ask me to do this) and then started complimenting her on her body and asked if she had kids or children. She continuously attempted to get underneath my friend's underwear and massage her butt. She offered to "teach" and help my friend "get in this business (massage)" if she wanted-no thank you...doesn't leave a good impression. I honestly would never come back. They asked for cash immediately when you enter the building. And it's $60. I've been to many other "foot massage"places, some are clean has private room and communal, and some aren't as clean...but none this price and this dirty.

Went with my friend for 90 mins massage 90 percent of her time is not massaging me but in out of…read morethe room and talking on the phone don't waste your money on this place unless you cut their WiFi then you get better chance of attention

Peaceful to come in and got decent service. The decor can uplift more in color and design. At least…read morepain in my back is gone. Woman who served me was acceptable overall despite a good enough amount of time.

Came here yesterday on my lunch break and the whole experience was weird. As soon as I walked in…read morethe lady at the front desk rushed me to the back while repeating that I would be getting a "very young hot girl." Honestly I do not care who gives the massage as long as it is good. The massage itself was terrible, maybe a 2/10. A lot of the time was spent doing strange things with my hands and toes that did not feel relaxing or helpful at all. It felt more like someone going through a routine than an actual massage. The place also had a really strong food smell the entire time I was there. I love all kinds of food, but it was very overpowering and not exactly what you want to smell during a massage. Worst part is I woke up the next morning with a bad case of pink eye. I have never had pink eye in my life and I am a pretty clean person. The only thing I can think of is the face cradle sheet since my eyes were rubbing against it a lot during the massage. Overall just a bad experience. I would not go back. Oh, and the girl tried touching my wee wee at the end of the massage.

This place was trash! So unprofessional! 1. The lady who…read moremassaged me was overly aggressive. I came in with the expectation of relaxing but the entire time I was clenching my back because of the pain. 2. I chose to get the 30 min body & 30 min foot massage which was $40. Mid massage, the lady tells me that she had another client coming and only could give me the 30 min body. I asked if she was gonna give me back the difference ($10) and she said yes. However, when my time was up she didn't give me my money back. When I asked her "what about my refund money?" she said "its for my tip" Uh, excuse me?! Who TF said I was gonna leave you a tip after all this BS. At that point I was over it and just left it as it was. 0/10 Experience, waste of my money!

Kim provides thai massage that is on target for my sciatica. If you like a strong massage, she is…read morethe one for you. Her spa is clean and comfy and the rates are reasonable.

OMG Kim is amazing and has magic hands. First time but definitely not the last. Clean,…read morecomfortable, and WOW! Thai massage is the way to go. The hot rocks were not to be missed. Do it!!!!

1. I called while driving there and they were able to take me in…read more 2. Parking can be a little busy during the weekend 3. Everyone is very nice and the place was very clean

The girl gave me a mediocre massage and then wanted a fat tip .. I gave her $40 tip for 30 min but…read morebecause she was good just because I think it's good karma to tip .. there was nothing extra I wanted or done so really no reason why $40 wasn't good enough .. I won't be back

I visited Five Star Massage again 3/4/21. I love this place because I feel safe and also valued as…read morea customer. They take your temperature on entry and take you to a clean room, with a little portable heater for the morning cool times. You get undressed and lay under a towel face down. The girl will ask you for your choice of pressure, soft, medium or hard. I like medium/soft. You also get your choice of lotion or oil, or neither. After half an hour you flip over and get scalp, face, arms, chest, and foot massage. All the time, pleasant background Chinese music relaxes you. Sometimes the girl will even sing to you, and you feel very important. People ask me "who do I choose?". It does not matter . Usually 3 or 4 girls are working; they are all good. Occasionally have a work schedule problem and they will even open the shop before 10:00. (by appointment). If I would ask them to change anything, maybe addition of hot stones would be nice, especially this winter. My experience is that generous tips are appreciated but I have never been pressured like at some shops. I will definitely repeat, maybe again next week!

The massage techniques need improvement, and the service attitude doesn't feel very friendly…read more The hygiene environment is not very good, and the issue of tipping should depend on the client's willingness rather than being mandatory.

My review is overdue, but I had a fantastic experience at Massage One Spa last month. I was greeted…read moreby Helen at the front -- I believe she's the owner -- and she was warm, professional, and welcoming. After I paid the house fee, I explained the areas I needed help with, and she immediately recommended Lisa. Helen walked me to one of the semi‑private rooms, separated by sliding partitions. Once the session started, Lisa absolutely impressed me. Her massage was firm, thorough, and included a variety of stretches. She worked through the knots in my back and addressed every concern I mentioned. Exactly what I needed. I left a well‑deserved tip for Lisa -- she truly earned it. If you visit, definitely ask for her and take good care of her; she'll take great care of you. Looking forward to my next visit when I'm back in town for my next City Hall meeting!

I went for massage on Friday with my husband . My masseuse said her name was Coco did not do a good…read morejob at all massaging me. She would go from very hard to the point that I screamed and than she would do very soft . I tried to explain to her but she said she couldn't understand me. I wasted a whole Hour on trying to have her massage me the correct way instead of enjoying myself. She stopped after 50 minutes and said she was done. I paid for 1 hour whole body massage . I got up changed and walked outside where she was standing and I almost hit her with my body because she was outside curtain waiting for me. I handed her $10 tip and she immediately frowned and said no that was too little !! All Of a sudden she could speak English to me . I told her she did not massage me the correct way and she finished early and a tip was not mandatory it was optional! She kept frowning and making a mad face . By than another massage lady and the front lady came . I told her if she didn't want the tip I could take it back . She didn't say anything so I told her she was very rude and left . Never coming back

GROSS. And everyone knows why you're there. "Happy…read moreendings" only scams. They don't want women in there and only service eritic massages. The women working are ridiculously rude. If your man goes here, it's for one reason only. They'll leave out the back door too when they're done.

Good spot. Definitely well worth it. I look forward to coming back and seeing the massage therapist…read morethat worked on me again if she's available. Either way, good spot and clean.