Came here yesterday on my lunch break and the whole experience was weird. As soon as I walked in the lady at the front desk rushed me to the back while repeating that I would be getting a "very young hot girl." Honestly I do not care who gives the massage as long as it is good. The massage itself was terrible, maybe a 2/10. A lot of the time was spent doing strange things with my hands and toes that did not feel relaxing or helpful at all. It felt more like someone going through a routine than an actual massage. The place also had a really strong food smell the entire time I was there. I love all kinds of food, but it was very overpowering and not exactly what you want to smell during a massage. Worst part is I woke up the next morning with a bad case of pink eye. I have never had pink eye in my life and I am a pretty clean person. The only thing I can think of is the face cradle sheet since my eyes were rubbing against it a lot during the massage. Overall just a bad experience. I would not go back. Oh, and the girl tried touching my wee wee at the end of the massage. read more

This place was trash! So unprofessional! 1. The lady who massaged me was overly aggressive. I came in with the expectation of relaxing but the entire time I was clenching my back because of the pain. 2. I chose to get the 30 min body & 30 min foot massage which was $40. Mid massage, the lady tells me that she had another client coming and only could give me the 30 min body. I asked if she was gonna give me back the difference ($10) and she said yes. However, when my time was up she didn't give me my money back. When I asked her "what about my refund money?" she said "its for my tip" Uh, excuse me?! Who TF said I was gonna leave you a tip after all this BS. At that point I was over it and just left it as it was. 0/10 Experience, waste of my money! read more

Ok... granted it was a much need massage.... HOWEVER, this place isn't good. There were 2 or 3 different hands on me (not at the same time). First Lady, was gentle, at times, other times, it hurt... but it didn't feel "rushed". 2nd Lady was rushing and basically beating me up.... I whispered to myself "go away and bring me back person 1". When she was massing my back n neck, her nails felt like razor on my skin. Ouch is right. Eventually, it was either another lady or the First Lady cuz it was back to gentle. Mind you... I paid for a 70 min massage (50min body and 20 leg/foot).... I never got the foot or leg massage. It was more like a 55 min massage. FYI: They charge $1 per $30 if u use a card. I would not recommend coming here. read more

Called and made a same day appointment. Due to covid there was me and one other person in the main room. It was a great massage!!! I will be back ASAP read more

They are of the open floor plan style now. Not the original owners when it was curtained. They did make two semi pvt areas other than the open floor at 30/hr. You get the same as a foot massage for 20/hr outside. They still have a 15/hr sign out but I didnt ask what cpn was needed. If you want a hard massage Lily is there 7dys(older). They had an asian guy and another chinese girl(younger). It was slow when I was there. The previous place was a five. //Update: 7-29-14// Needed kinks removed after flight travel, feel better. New owners again with a reversed front area. Did their Combo $30/70 minutes. Girl was too small to get the deep kinks out but I felt a lot better. Lily is no longer there :( they use some hot stones with the combo. CC charge is $1. read more

I have been to plenty of Chinese massage places and this sure is a great place if you feel the need. I would not take my lady friend here but I do tell my male friends about this place. The massage is perfect and the lady DID NOT shoved her elbow into my back as most places do. If she gets carried away I simply said softer and she did. In comparison to others I give this place a 9.5 out of 10. I work on my feet 12 hours a day the end result I left happy. I am a barber in Huntington Beach and I endorse this place read more

First timer and was not disappointed. The lady that massaged me didn't miss a spot and was so nice with soft hands. Anyways I ended up tipping her $20 for her service that she deserved. I will be returning every couple week read more

I called before arriving to see for availability. Si i arrive told her I had called, I ask about how the massage plans work she couldn't really help me with that clearly a language barrier l. Fine I look at there menu and pick. The whole time she seems impatient with me. As I pay she tells me it's a $4 charge. Im paying 100$ for this service and still want to charge $4 more. Fine. I pay and the whole time im thinking to myself. Why and I paying $104 and she's being so rude? Im trying my best to communicate with her but I felt dismissed. I let was too late by then to cancel the transaction. I asked for my money back and didn't mind loosing those $4 I was disgusted with the attitude. I ended up paying less at massage envy. So many massage parlors out there to be rude to new people. read more

Massage was too hard and he didn't listen when I told him so. I probably won't go back. It used to be good but changes in style and employees has not been good. read more

Great massage! I have been to Cloud 9 countless times, and everytime they do a great job. Friendly Staff! The lady that I got was very attentive and gental in certain areas and stronger in others upon my request. Compare to other massage places i've been to, the staff here listens & understands the costomers needs. Affordable Price! I am a total GERM-MA-FO! & Cloud 9 pass with flying colors in my book! Very Cean! Most massage places don't wash their towels after every use, but with Cloud 9, you know its fresh and clean! I look forward to my visit everytime, very relaxing! read more

Oh NO, change of management again !!! Been coming here and loved loved the massages, but not this time. Really disappointed. The waiting area was much brighter, cleaner and less clutter. Noticed the price difference from before 70 mins for $30. included hot stones "combo" ... uhhh before I use to get 90 mins with hot stones for $30. So just got a regular massage for 90 mins for $30. no hot stones. However, the front desk lady kept trying to get my friend and I to do the "combo", NO, why would I pay an extra $10. for an extra 10 mins and hot stones are probably only used for five minutes. She even kept trying to get us to agree to the "combo", while we were getting ready on the massage chair ... go away lady; we said NO! Usually after my massage, I'm generally so relaxed and lucid, but not this time, I was so disabppoint that the guy I had, didn't even massage my shoulder area, where I carry most of my stress, lots of knots there. It was an accupressure type massage, and that can be a bit painful, if you don't make your self relax through it. I felt as if he was put out that he had to do a 90 min., he was sighing alot ... really bugged me. Time to look for another place... read more

I have mix feeling with this place. Looks kinda of shady on the inside but its very relaxing. Enjoying the music. As far as $$$ goes. The sign outside said $15 or $20 foot massage but she charged me $25. I gave her $30. I wish it was $15 or $20. I usually like to give them a $10 tip. The massage overall wasn't all that bad. Will mos def come back when bored. Chinese own business! read more

I found this place on a Google search and decided to give them a try since I was in the area on business. I had a sore lower back from a whole week of being on my feet and lots of walking, so I asked if more focus would be put on that area of my body. I have not had a massage that intense and focused at any other place that I've been. My massage therapist paid attention to detail and continued to work the areas that needed the most help. He even used hot stones and a hot towel to loosen the area further. For the $30 I paid for a 1 hour massage, I received a treatment that rivals the mainstream places that charge 2-3 times as much. If you're looking for a no-frills place that gives you the massage you really need, this place is awesome! read more

The lady who mans the desk is terrible with communication. Even if you call and ask for a specific person. She'll say anything to get you there, once you're there she'll say "oh they're busy" or just wait for a little bit. A little bit usually means 45mins. They try to keep the noise down but they just make more noise. read more

Wouldn't take my cards with stamps. Insisted that I pay because all the stamps were not on the same card. I had forgotten the card last time I went and they stamped a new card. Man who does massage smokes and smells of smoke. read more

The business name is now Cloud 9 Young Massage, and it's under new ownership from what I understand. The lady at the front desk (new owner?) is super friendly, as was my masseuse. Limited English skills for both, but enough to communicate alright. I started coming here a couple of months ago due to a back problem, and combined with a chiropractor and mild muscle relaxers from my doctor, this bi-weekly massage has really helped me immensley, and I am now hooked on this place for good!! The masseuse I have had almost every time has very strong hands, and she works me over GOOD!! My back problem is a thing of the past, and now I just come for relaxation after a rough day/week at work, or to just maintain my back. I wish I could remember her name, but just ask for someone with `strong hands' if you need to be kneaded!! The price is so reasonable, that even with a decent tip to the masseuse, it's still cheaper than a chiropractor or other masage places I've tried in the past, and I feel like a new man afterwards. Yes, it's appropriate to tip if you're happy. Me? I've been happy every time I've been there. read more

Young is here! I usually go to King Massage, Young used to be my best massage therapist. But recently he left there. Today I came to this massage place , which is close by pizzahut. I saw him here!! I guess he bought this store and going to remodel it, but I'm not sure, because he doesn't speak good English. But his massage skill is very good. This store have privet place and curtains,much better than other stores which have only open area. I'll come back to see if they are going to renew this store. read more

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Great massage! But, I agree with fellow yelper Roma N that they should have asked if I have a problem spot I want to focus on. I wished I had read her yelp but I went right around the same time as her. One star off because when I was asked to turn face down, I did not know that she was going to remove my bra and undress me right then and there to work on my back. That tensed me up AGAIN! I was relaxed already! Having said that, the massage was pretty good but I can't get my mind off the fact that I am topless, in a dimly lit room with just curtains and other clients/masseuse/masseur in the same room. I felt captive and just had to go through it. Well, she knew what she was doing and she was able to put me back together without having me get up and dress myself up. I was back to the way I was before she undressed me. I felt better but I wished I had the chance to tell her my problem area because that still needed a few more work. Overall, I now know what to expect and will back when I need a massage and in the area. read more

Nice hidden gem. Was across the street getting some new tire on my truck when I realized this location. What can I say very attentive and great massage technique. Opted for the 90 min massage. Got stretched out really good with a great scalp massage and hot stone. Definitely recommend this place with there friendly staff. They will go the extra mile to make sure you leave happy! read more

The best of the best.The best massage ever,Very hard working and outstanding and smart people

Very reasonable price. The massage person are very nice and if you have pain in certain area they can help make it better or focus more on that area. They are so well trained. Problem there is no curtain or privacy whatsoever. It's just awkward when you are getting a massage or putting your shirt on and a man sitting there starring at you. This is the only reason I'm unsure if I'll go back. Maybe if they start putting up curtains or dividers I might. read more

This place gave me a creepy feeling. Un professional. I'd rather go to VENUS on magnolia and McFadden. read more

I prefer this foot massage place compared to others because it's quiet and I'm able to relax and enjoy my massage. I've been to other places where the workers would carry on long conversations so I go to Cloud 9 for some peace and quiet. The women are freakin' strong, which really helps when my muscles are aching after working out. Usually, I'll make make apppointments but sometimes, I'll walk in and either wait just a little bit or not at all. I really enjoy their customer service and I'll let them know which areas I want them to focus on and how strong I like it. I use to get the hour massages but sometimes it's just not long enough and I'll do the 90 minutes session to get rid of all the kinks out. read more

Drove by a couple times, saw the specials in the window. Seemed reasonable. Decided to give it a go. It wasn't very busy. Just me and another customer. It was very comparable to the other reflexology places I have frequented. Great price. But not very private, no partitions or place to change into the smock i was given. So that was awkward. All in all a good experience, especially for the price read more

What a treasure! This place was recommended by family. $20 for 60 minutes, and $30 for 90. The place is clean, relaxing, and friendly.

Great price $30 (plus $2 if using credit card) for 1 full hour, great customer service and awesome masseuse.

This place would get a much higher rating if it weren't for the allergic reaction I got from the lotion that was slathered on me. I've developed a rash and have an appointment to see my Dermatologist. If you've got extremely sensitive skin, STAY AWAY!!! If your skin is like leather and can tolerate the heavy perfumed lotion they slather on, then this is the place for you. The actual massage was wonderful and the place seemed nice and clean from what I could see (I couldn't see much of anything because the room was dimly lit). -_- read more

I used to love coming here. The actual massage is better quality than most places who charge the same prices. The actual people who do the massages are great. Yesterday, I brought my boyfriend with me and bragged the whole way that he wouldn't be disappointed! Long story short, the massage was great but we didn't have cash so we asked for the credit receipt back so we could add a tip. We added 15$ to the 62$ bill and the lady at the front seat tried to guilt us into giving more!!!!! Smh!!!!! Who does that!? She said uhhhhh your not gonna give 10$ each!? And then rolled her eyes and got the worst attitude! I'm in the service industry and I understand the struggle but give me a freakin break! You're gonna hassle a customer for a tip OVER 20%... Not cool. Never coming back. And NO, we didn't change the tip read more

I am very dissatisfy with this place. Saw decent reviews on yelp & it's near my house, so my boyfriend & I called in to make an appointment at 6:45pm. Lady called us around 6:15 & said someone canceled, can we come in right away. We said it's not possible because we had things to take care of. We arrived at 6:45, came in, told the lady we're here for our appointment. She then kept saying sorry while smiling nervously & told us that they are busy & can't take us right now. She told us to come back at 9pm or tomorrow. I told her "..., but we have an appointment. You just called us.", but that didn't seem to matter. I was really irritated after 10 mint of her repeatedly saying sorry and not say anything else, but sorry. She even gave us business cards while smiling & shooing us out of the place. Yeah, sorry, I will never return for this kind of service. read more

They've changed the ownership. The new technicians are very good! My massage was great! Will come back!! read more

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My boyfriend and I have frequent massage cards here. The massages are awesome.... $30 for 70 minutes with hot stones and usually when we come in we have the place to ourselves. The place is clean and we haven't had any reactions from the lotion that people mentioned. English is broken but I'm not there to have a conversation with anyone. They do a great job for the price! read more

There's a lot of 20 massage places in the Westminister area. This place is legit. The ambiance of the place is great. The staffs are very friendly and very accomodating read more

It's a great place for a massage. I used to go to another place but they are going downhill so I found this place and they do a great job!

I've been going to Cloud 9 every time I visit friends and family in Orange County because the massage is great. For the price, you can't really complain much. Compared to other places, this one is a bit small but it's quaint with less foot traffic coming in and out when I'm trying to relax. The hot stones are a bit hotter than I expected, but I love it. Maybe I just need to get use to the heat. Overall, great experience. I look forward to coming here at least once a month. read more

Having a different woman then the first time I went, the massage was different then the first time. It wasn't bad just different. This time I did tell the woman what my trouble spots were before I even sat down. She definitely focused in and worked out all the kinks in my upper back/shoulder area and not having a high tolerance for pain it definitely hurt but was well worth it because I had no knots in my back. read more

Did not have a great experience... I went on a saturday afternoon with my boy friend because of the great reviews, and was disappointed. First off, they didn't seat us until 15 minutes after our reservations. They started working on my boy friend right away, but didn't start me for another 15 minutes. The lady who was massaging my boyfriend kept coughing into her hands and then continuing to massage him- hope he doesn't get sick! Yes it was only $20,the added privacy of the curtains is nice, but do I really want to get a massage having to listen to the man in the chair next to me snore for 30 minutes? They should have woken him up so that he would not disturb the rest of the crowd. The actual massage was decent, but be careful of the hot stones! My boyfriend had red marks on his back for a week after because they burnt him. I really wanted to like this place, but it was a huge miss. We will not be going back. read more

Linda is the best masseuse there is I have ever come across. She has perfected the art of massaging.

It looks like under new ownership and the store just got remodel. It's clean and quite. The new owner is very friendly. Very good massage skill with reasonable price. Definitely will come back if visiting that area. read more

They've changed management since I was here last. But the new ownership seems great to me. Today was the best massage I've ever had here. This was my husbands second time and now I think he's sold on how incredible reflexology is. We'll be back for sure read more

Went here today for my first time got a purrfect massage especially for the price. I would definitely recommend coming here and I will come back again. My only suggestion to the staff is be a little more quiet when you come in. read more