Can't recommend these vets enough. We contacted them when our rescues litter of pups weren't doing…read morewell. And other vets wouldn't see them. They provided round the clock care for the remaining 3 pups who are now doing very well. Provided timely updates on the pups who were in critical condition when they went into their inpatient care. Thank you to the vets at Bolton.

From the owner: Emergency Service Operates 24/7…read more Routine Consultations: Monday - Friday: 08:30 to 18:30 Saturday and Sunday: 09:00 to 13:00 Cashless business, credit or debit card accepted to pay for any treatment/medication required.

Fantastic service, I have used lots of different practices throughout my life and these guys really…read moredo care. I can give numerous examples of their excellent service, the most recent being last night. I walked my dog at our normal place & noticed her eating something in the grass, when I looked closer I saw it was rice, little spoonfuls hidden in the grass where I couldn't see them but my dog could sniff them out. They where dotted all around & this made me suspicious. I fellow dog walker had mentioned a dog eating something in the area a few weeks back that turned out to be poisoned. Panic set in & I wanted my dog to regurgitate this food ASAP. I rang four paws in the hope they may be open late, it was 18:30. Mark answered & told me they'd just closed, I explained the situation & they agreed to stay back until I arrived. I received a follow up call the next day, which I wasn't expecting, to see how my dog was doing. I just can't fault them, stars all of them.

We have been using these vets now for several years due to owning 2 pet rats (of varying sexes…read morealong the years). Compared to Rhyd Broughton, who we went to a couple of times with one of our first rats, and promptly never went back due to attitude, price, and the feeling of an overall lack of interest or knowledge about rats; Borras Park Vets are outstanding. [As an example, at Rhyd Broughton, after having one of our rats put down, I had to wait in reception for well over 5 minutes, in tears, waiting to pay for the treatment. Disgraceful]. The two main vets at Borras are both lovely - very approachable, informative, and knowledgeable. Their prices are reasonable, and in an emergency they always do their best to fit us in. A very nice touch after one of our rats had to be put down was they sent us a With Sympathy card. Very thoughtful, and costs them very little. Borras Park also have a surgery in Lavister (by the Grosvenor Hotel in Pulford).

We had an awful experience with Ashcroft when our 18 month old Labrador cross dog died 8 days after…read moreher spay. We are pragmatic people and we understand that sometimes animals die unpredictability, so we don't leave this review lightly. We knew our dog was very unwell and getting worse during the 8 days following the operation and we took her back to Ashcroft 3 times during this period and phoned them multiple times too. On the morning of the day she died we were so worried about her and the perceived lack of interest in her from Ashcroft that we arranged our own referral to a specialist, but they needed Ashcroft to assess her for the referral. We told Ashcroft we were worried for the survival of our dog and asked Ashcroft for an emergency appointment. Ashcroft assessed her as not an emergency, so her appointment was pushed to the next day. She died overnight that same night. We put a complaint in to Ashcroft about how they had treated us when we tried to raise our concerns about our dog. Our complaint was not about the fact that she had died, it was about how we felt efforts made to save her life were poor and we felt we had not been listened to when we knew she was very ill. Ashcroft quickly engaged a third party Defence Service and refused to answer any of our questions about our dog's death. What was even more devastating was that without even addressing the issue we raised which was regarding how we were treated during her illness, the majority of their response to us inferred that we had allowed our dog to eat poison, or even worse been fed something poisonous by us. This was truly an awful thing to do to a pet owner. I can assure you that we absolutely did not let our dog eat poison and in fact there were other possible explanations for her death, but Ashcroft and their Defence Service refused to speak to us about any of it and did not even look at her clinical history from her previous vets. We had no idea how to get the answers we wanted so we hired an Independent Expert Vet to review our case and he gave us our answers. He also independently looked at our complaint and found that there were multiple occasions where the veterinary practice and our recollection of events and conversations differed, and unless there is audio or video recording present in the consulting areas or of the telephone conversations then our complaints could not be investigated further. This is despite both my husband and I being present at the vet appointments and having the same recollection of events and conversations. The Independent Expert Vet also stated that it was clear from the many appointments and phone calls that we were very concerned about our dog, and that he believed it is likely that many veterinary surgeons would have clearly advised taking blood samples or admitted our dog for supportive care during the appointments leading up to her death. We have no way of knowing whether her life could have been saved had that happened. However, the bar for professional negligence had not been reached. We then asked the RCVS's impartial mediation service the VCMS for help to conclude our complaint, but Ashcroft immediately refused to engage in the mediation. If you use this vets I would recommend you record all appointments using a voice recorder because without this you have no way to prove what was said to you during your appointments and phone calls without recordings. Ashcroft are not a local independent business they are owned by a large company called Independent Vetcare Ltd who own 100s of vet practices in the UK https://ivcevidensia.co.uk/

This is the best vets I have ever come across! The service is amazing, the care is wonderful, and…read morethe prices are low! We drive 40 odd miles to get here as we value them so much. On a Wednesday they visit as far as Criccieth for no additional charge, they may visit other areas but I am not sure. We took our 1 year old cat in at 10pm one evening as we had found her injured. The vet was lovely, really caring and understanding.She did an x-ray straight away, and explained little Ellies injurys to us. We were kept informed of everything for about three days, but eventually got a call to say she was not going to pull through, we drove straight down, and Lizzie, the vet who had treated Ellie all the way through was in tears as she put Ellie to sleep. We now have three more cats, and would never consider taking them to any other vets.

Amazing vetinary practice which is going through some amazing state of the art changes making it…read morebigger and better than it was before. Great exotic vet which deals with rabbits and guinea pigs. Fantastic all round service from all the staff. They have a great passion for the care of our animals and for us too especially when a pet has passed. I wouldn't go anywhere else. Alex & sarah have a great team and they are a family dedicated to care.

An amazing vets where all the staff treat your pets as family…read more I would never go anywhere else, their dedication and knowledge are second to none. Their equipment and training rivals the best referral hospitals and yet their prices are extremely fair. If you are looking for a great veterinary team, to give you a personal service look no further.

Very happy to have them as my Veterinary clinic. The staff are very friendly and very helpful. They…read moregave Henry my cat an exam, dewormer, and booster shot, advice on his diet and dental care. He got the care he needed and I got lots of advice for a very reasonable price!. Thank you Abbeycroft

The only vets I will ever use. I have taken dogs, cats and rats here and they have been treated…read morewith respect every single time. This is the only vets I've used that does every single thing in the best interest of your pet and isn't money grabbing. A lot of places see rats as less important to cats and dogs but I can honestly say I've never felt this way at all, even when needing emergency appointments I have been told to take them up straight away and have done straight in no matter the species. Even during covid when we weren't allowed in the room, I never felt anxious about the vets taking them inside without me because I knew they would be treated and cared for no matter what. The vets, receptionists, nurses, everybody who works for Johnson & Wood are immaculate and really do care for your pets. Thank you.

This is a wonderful vetinary practice and I cannot recommend highly enough…read more Not only have they been consistently good with my pet rats (which a lot of vets do not particularly enjoy treating as they have a lack of experience with them) but they were always exceptionally good with my last cat. She was a rescue cat who had a lot of health problems and they treated her beautifully. At the end of her life she developed kidney failure and we were given the option of euthanising her. I asked if there was any chance of keeping her alive for longer and the vet told me that they could keep her going a few more days but that if it were her own cat, she would put to sleep as the pain and discomfort was so intense that my cat would have no quality of life left. Bearing in mind that the practice could easily have made another £500 for keeping my cat alive for an extra few days, I was incredibly pleased that they chose not to go down this route but instead made the whole process so easy and calming - we really couldn't have asked for a better experience, considering the circumstances. Wonderful vets, wonderful reception staff and a lovely calm, clean environment. Defintiely recommended to all!

Excellent. I have a very naughty cat that was very poorly. They were wonderful with her.read more

very friendly as soon as i walked in wonderful staff and a clean spotless clinic with real caring…read morehelp for my pet