AVOID THIS PRACTICE! I took my nervous cat for a claw trim…read moreand pointed out to the vet that she had an existing heart condition. The absolutely incompetent handling of my pet by a "nurse" resulted in the cat panicking and getting far too stressed. Sadly she didn't recover and died soon after I got her home of what appears to be heart failure.

This place is a god send, if you have a pet. I myself only have one goldfish at present and he…read morekeeps himself in good shape and has never needed medical help. Once upon a time, however, we had quite a brood: hamsters, birds, guinea pigs and the lovely Benjamin Bunny, most of whom required assistance: Dixie flew into the window, Ben would only eat bourbons... we dashed to this vets each time and all the little guys were well looked after. We were seen to quickly by a very knowledgeable vet who was very patient with both animal and owner. I can't really comment on prices as each of our pet's problems were not serious and required little more than TLC; we only paid a couple of pounds for the vet's time, and Ben's pedicure.

My mum has been going here for years with various pets, spent thousands in past but shown today…read morejust in it for profit, time to find a new vets. Asked for some tabs to calm dog through fireworks, insisted had to be seen, even though dog was only there couple of weeks ago and forgot to ask while there, got tabs in past over phone no problem until now. Explained this but told had to come in and bring dog & will be charged consultation again just for tabs. Seen vet who tried sales pitch on some gel (guessing trying to make more profit) but eventually gave up giving usual tabs and charging for 2min consultation that mum didnt want, paid by card to find after querying why over £50, that she was overcharged but told has to wait for refund of overcharge as paid by card! So vets have charged a pensioner for consultation she didnt want, overcharged her, had to pay 2 taxis, total cost over £50 all for few tabs costing £11, pure profit orientated and no loyalty or compassion, disgraceful service

I used this practice 35 years ago and was delighted when getting a new dog last year they were…read morestill there . They are just as kind and careing as they were then . Credit goes to all that work there thank you

We took our 2 dogs here 2 weeks ago- our Pomeranian picked up a bad skin infection whilst there…read morewhich required a vet visit and a course of antibiotics and steroids, and is still wearing an Elizabethan cone as his skin heals. Our second dog, a Bichon Frise, was shaved right down to the skin- 'because he was tatty'- even down to his tail which looked completely ridiculous. He hasn't been the same since and has been traumatized since we got him home. He does not want to play, go for walks or even eat/drink properly- his character has completely changed overnight and is now obsessively licking and biting his paws- so much so that he is now wearing an Elizabethan collar and I am considering taking him to a vet to see if he needs medication as he is a completely different dog since going to this place. There was absolutely no need to shave this type of dog this close to the skin- no consultation was offered over this, as we would have told them absolutely not to do this as he has never been cut that short- and now we are paying the price and trying to rehabilitate him back to his old self. Really, really unhappy.

Absolutely brilliant. I have a problem dog who would not let anyone go near his claws to cut them…read morebut Conner just confidently came in and put my dog at ease and had them done in 5 mins. Will definitely be using his services again. Thank you.