My mum has been going here for years with various pets, spent thousands in past but shown today just in it for profit, time to find a new vets. Asked for some tabs to calm dog through fireworks, insisted had to be seen, even though dog was only there couple of weeks ago and forgot to ask while there, got tabs in past over phone no problem until now. Explained this but told had to come in and bring dog & will be charged consultation again just for tabs. Seen vet who tried sales pitch on some gel (guessing trying to make more profit) but eventually gave up giving usual tabs and charging for 2min consultation that mum didnt want, paid by card to find after querying why over £50, that she was overcharged but told has to wait for refund of overcharge as paid by card! So vets have charged a pensioner for consultation she didnt want, overcharged her, had to pay 2 taxis, total cost over £50 all for few tabs costing £11, pure profit orientated and no loyalty or compassion, disgraceful service read more